STOM-SG-3

29問 • 1年前

問題一覧

Satisfies customers, communities the purpose of the service or product to it's market and brings financial rewards to the business

Good design

The understanding of the nature, use and value of the service or product

Concept

A clear articulation of the outline specification including the nature, use and value of the product or service...

Concept

Services and products that provide those benefits defined in the concept

Package

The collection of services and products that is usually referred to as the ___ that customer buy

Package

Defines the way in which the component services and products will be created and delivered

Process

3 aspects of services and products

Concept, package, process

5 stages of design

Concept generation, concept screening, preliminary design, design evaluation and improvement, prototyping and final design

The ideas for new concept can come from sources outside the organization such as customers or competitors and from sources within the organization such as staff or from the R&D department

Concept generation

Develops the overall concept for the service or product

Concept generation

Not all concepts which are generated will necessarily be capable of further development into services and products

Concept screening

To take flow of concepts and evaluate them

Concept screening

Applying these evaluation criteria progressively reduces the number of options which will be available further along in the design activity

Design funnel

The progressive reduction of design options from many to one

Design funnel

Having generated an acceptable, feasible and viable concept the next stage

Preliminary design

To have a first attempt at both specifying the component products and services in the package, and defining the process to create the package

Preliminary design

3 common approaches to complexity reduction

Standardization, commonality, modularization

Then design activity is to take the preliminary design and see if it can be improved before the offerings is tested in the market

Design evaluation and improvement

Is to try to ensure that the eventual service or product actually meets the needs of it's customers

Quality function deployment

To try to reduce costs, and prevent any unnecessary costs before creating the service product

Value engineering

3 procedure examines the purpose of the service or product

Purpose, basic function, secondary function

It is necessary to turn the improved design into a prototype so that it can be tested

Prototyping and final design

System provide the computer aided ability to create and modify designs

Computer aided design

This is usually taken to mean a small team who are taken out of their normal work environment and granted freedom from their normal management activities and constraints

Skunkworks

Under Concept generation (4)

Ideas from customers, ideas from competitor activity, ideas from staff, ideas from research and development

Criteria in assessing each concept or option against a number of design (3)

Feasibility, acceptability, vulnerability

Operations sometimes attempt to overcome the cost penalties of high variety

Standardization

Using common service or product elements can also simplify design complexity

Commonality

Involves designing standardized 'sub-components' of a service or product which can be put together in different ways

Modularization

IMC Forecasting

Jhe Xiell · 24問 · 2年前

IMC Forecasting

24問 • 2年前

Jhe Xiell

GG&SR SG-1

Jhe Xiell · 22問 · 1年前

GG&SR SG-1

22問 • 1年前

Jhe Xiell

GG&SR SG-2

Jhe Xiell · 36問 · 1年前

GG&SR SG-2

36問 • 1年前

Jhe Xiell

GG&SR SG-3

Jhe Xiell · 25問 · 1年前

GG&SR SG-3

25問 • 1年前

Jhe Xiell

GG&SR SG-4

Jhe Xiell · 56問 · 1年前

GG&SR SG-4

56問 • 1年前

Jhe Xiell

GG&SR SG-5

Jhe Xiell · 29問 · 1年前

GG&SR SG-5

29問 • 1年前

Jhe Xiell

STOM-SG-1

Jhe Xiell · 26問 · 1年前

STOM-SG-1

26問 • 1年前

Jhe Xiell

STOM-SG-2

Jhe Xiell · 36問 · 1年前

STOM-SG-2

36問 • 1年前

Jhe Xiell

STOM-SG-4

Jhe Xiell · 34問 · 1年前

STOM-SG-4

34問 • 1年前

Jhe Xiell

GG&SR SG6

Jhe Xiell · 37問 · 1年前

GG&SR SG6

37問 • 1年前

Jhe Xiell

GG&SR SG8

Jhe Xiell · 32問 · 1年前

GG&SR SG8

32問 • 1年前

Jhe Xiell

GG&SR SG7

Jhe Xiell · 22問 · 1年前

GG&SR SG7

22問 • 1年前

Jhe Xiell

問題一覧

Satisfies customers, communities the purpose of the service or product to it's market and brings financial rewards to the business

Good design

The understanding of the nature, use and value of the service or product

Concept

A clear articulation of the outline specification including the nature, use and value of the product or service...

Concept

Services and products that provide those benefits defined in the concept

Package

The collection of services and products that is usually referred to as the ___ that customer buy

Package

Defines the way in which the component services and products will be created and delivered

Process

3 aspects of services and products

Concept, package, process

5 stages of design

Concept generation, concept screening, preliminary design, design evaluation and improvement, prototyping and final design

The ideas for new concept can come from sources outside the organization such as customers or competitors and from sources within the organization such as staff or from the R&D department

Concept generation

Develops the overall concept for the service or product

Concept generation

Not all concepts which are generated will necessarily be capable of further development into services and products

Concept screening

To take flow of concepts and evaluate them

Concept screening

Applying these evaluation criteria progressively reduces the number of options which will be available further along in the design activity

Design funnel

The progressive reduction of design options from many to one

Design funnel

Having generated an acceptable, feasible and viable concept the next stage

Preliminary design

To have a first attempt at both specifying the component products and services in the package, and defining the process to create the package

Preliminary design

3 common approaches to complexity reduction

Standardization, commonality, modularization

Then design activity is to take the preliminary design and see if it can be improved before the offerings is tested in the market

Design evaluation and improvement

Is to try to ensure that the eventual service or product actually meets the needs of it's customers

Quality function deployment

To try to reduce costs, and prevent any unnecessary costs before creating the service product

Value engineering

3 procedure examines the purpose of the service or product

Purpose, basic function, secondary function

It is necessary to turn the improved design into a prototype so that it can be tested

Prototyping and final design

System provide the computer aided ability to create and modify designs

Computer aided design

This is usually taken to mean a small team who are taken out of their normal work environment and granted freedom from their normal management activities and constraints

Skunkworks

Under Concept generation (4)

Ideas from customers, ideas from competitor activity, ideas from staff, ideas from research and development

Criteria in assessing each concept or option against a number of design (3)

Feasibility, acceptability, vulnerability

Operations sometimes attempt to overcome the cost penalties of high variety

Standardization

Using common service or product elements can also simplify design complexity

Commonality

Involves designing standardized 'sub-components' of a service or product which can be put together in different ways

Modularization