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28問 • 1年前
  • Sabrina Mikhaela Canindo
    • 通報

    問題一覧

  • 1

    Are the individuals or businesses that purchases goods or services from another business.

    Customers

  • 2

    Are important because they drive revenues; without them, businesses cannot continue to exist.

    Customers

  • 3

    2 Types of Customers

    External, Internal

  • 4

    Are dissociated from business operations and are often the parties interested in purchasing the final goods and services produced by a company.

    External Customers

  • 5

    Are individuals or businesses integrated into business operations, often existing as employees or other functional groups within the company.

    Internal Customers

  • 6

    3 Main Types of Customer Needs

    Functional Needs, Social Needs, Emotional Needs

  • 7

    Are the most tangible and obvious of the three main types of customer needs.

    Functional Needs

  • 8

    Can be broad or extremely specific, depending on the customer’s buying criteria.

    Functional Needs

  • 9

    Customers typically evaluate potential solutions based on whether they’ll help them achieve a particular task or function.

    Functional Needs

  • 10

    A customer need that relates to how a person wants to be perceived by others when using a product or service.

    Social Needs

  • 11

    While they aren't typically a customer's primary considering they can concern when a purchase, influence their final decision.

    Social Needs

  • 12

    Are similar to social needs in that they’re typically secondary to functional needs.

    Emotional Needs

  • 13

    Refer to how a customer wants to feel.

    Emotional Needs

  • 14

    While they can be difficult to pinpoint, companies that identify those of their customers can use the information to tailor and optimize their product messaging.

    Emotional Needs

  • 15

    10 things you need to know about your customer

    Who they are, What they do, Why they buy, When they buy, How they buy, How much money they have, What makes them feel good about buying, What they expect of you, What they think about you, What they think about your competitors

  • 16

    Is the process of presenting a concept for a product to its target market and learn from those prospective buyers whether or not the idea is worth pursuing.

    Market Validation

  • 17

    This process typically takes place early-on in the conception stage, before any significant investment has been made in developing the product.

    Market Validation

  • 18

    The two most common approaches to market validations are:

    Interview people in the target market, such as the buyer and user personas., Send out surveys to these personas.

  • 19

    The key is that it must include direct contact and feedback from people in the product's intended market.

    Market Validation Research

  • 20

    Its value is that your organization can uncover those problems before committing any significant time or resources to a product concept.

    Market Validation

  • 21

    Can seem mysterious, but all consumers go through basic steps when making a purchase to determine what products and services will best fit their needs.

    Consumer Decision-Making Process

  • 22

    5 Steps in Consumer Decision-Making Process:

    Problem Recognition, Information Search, Alternatives Evaluation, Purchase Decision, Post-Purchase Decision Evaluation

  • 23

    The first step of the consumer decision-making process is recognizing the need for a service or product.

    Problem Recognition

  • 24

    When researching their options, consumers again rely on internal and external factors, as well as past interactions with a product or brand, both positive and negative.

    Information Search

  • 25

    In this stage, they may browse through options at a physical location or consult online resources, such as Google or customer reviews.

    Information Search

  • 26

    At this point in the consumer decision-making process, prospective buyers have developed criteria for what they want in a product.

    Alternatives Evaluation

  • 27

    This is the moment the consumer has been waiting for: the actual purchase. Once they have gathered all the facts, including feedback from previous customers, consumers should arrive at a logical conclusion on the product or service to purchase.

    Purchase Decision

  • 28

    This part of the consumer decision-making process involves reflection from both the consumer and the seller.

    Post-Purchase Decision Evaluation

    • Enumeration

    Enumeration

    Sabrina Mikhaela Canindo · 42問 · 1年前

    Enumeration

    Enumeration

    42問 • 1年前
    Sabrina Mikhaela Canindo

    Identification

    Identification

    Sabrina Mikhaela Canindo · 260問 · 1年前

    Identification

    Identification

    260問 • 1年前
    Sabrina Mikhaela Canindo

    Chapter 1

    Chapter 1

    Sabrina Mikhaela Canindo · 125問 · 1年前

    Chapter 1

    Chapter 1

    125問 • 1年前
    Sabrina Mikhaela Canindo

    C1 part 2

    C1 part 2

    Sabrina Mikhaela Canindo · 36問 · 1年前

    C1 part 2

    C1 part 2

    36問 • 1年前
    Sabrina Mikhaela Canindo

    Chap 1&2

    Chap 1&2

    Sabrina Mikhaela Canindo · 73問 · 1年前

    Chap 1&2

    Chap 1&2

    73問 • 1年前
    Sabrina Mikhaela Canindo

    Chap 3&4

    Chap 3&4

    Sabrina Mikhaela Canindo · 84問 · 1年前

    Chap 3&4

    Chap 3&4

    84問 • 1年前
    Sabrina Mikhaela Canindo

    HUM

    HUM

    Sabrina Mikhaela Canindo · 204問 · 1年前

    HUM

    HUM

    204問 • 1年前
    Sabrina Mikhaela Canindo

    Lesson 2,3,4,5,6,7

    Lesson 2,3,4,5,6,7

    Sabrina Mikhaela Canindo · 140問 · 1年前

    Lesson 2,3,4,5,6,7

    Lesson 2,3,4,5,6,7

    140問 • 1年前
    Sabrina Mikhaela Canindo

    Chap 1,2

    Chap 1,2

    Sabrina Mikhaela Canindo · 97問 · 1年前

    Chap 1,2

    Chap 1,2

    97問 • 1年前
    Sabrina Mikhaela Canindo

    Lesson 1

    Lesson 1

    Sabrina Mikhaela Canindo · 64問 · 1年前

    Lesson 1

    Lesson 1

    64問 • 1年前
    Sabrina Mikhaela Canindo

    Chap 3,4

    Chap 3,4

    Sabrina Mikhaela Canindo · 85問 · 1年前

    Chap 3,4

    Chap 3,4

    85問 • 1年前
    Sabrina Mikhaela Canindo

    Chapter 2

    Chapter 2

    Sabrina Mikhaela Canindo · 57問 · 1年前

    Chapter 2

    Chapter 2

    57問 • 1年前
    Sabrina Mikhaela Canindo

    Lesson 1&2

    Lesson 1&2

    Sabrina Mikhaela Canindo · 84問 · 1年前

    Lesson 1&2

    Lesson 1&2

    84問 • 1年前
    Sabrina Mikhaela Canindo

    Chapter 3

    Chapter 3

    Sabrina Mikhaela Canindo · 38問 · 1年前

    Chapter 3

    Chapter 3

    38問 • 1年前
    Sabrina Mikhaela Canindo

    Lesson 3&4

    Lesson 3&4

    Sabrina Mikhaela Canindo · 54問 · 1年前

    Lesson 3&4

    Lesson 3&4

    54問 • 1年前
    Sabrina Mikhaela Canindo

    Chapter 4

    Chapter 4

    Sabrina Mikhaela Canindo · 51問 · 1年前

    Chapter 4

    Chapter 4

    51問 • 1年前
    Sabrina Mikhaela Canindo

    Lesson 5,6&7

    Lesson 5,6&7

    Sabrina Mikhaela Canindo · 73問 · 1年前

    Lesson 5,6&7

    Lesson 5,6&7

    73問 • 1年前
    Sabrina Mikhaela Canindo

    (2)

    (2)

    Sabrina Mikhaela Canindo · 56問 · 1年前

    (2)

    (2)

    56問 • 1年前
    Sabrina Mikhaela Canindo

    Chapter 5

    Chapter 5

    Sabrina Mikhaela Canindo · 84問 · 1年前

    Chapter 5

    Chapter 5

    84問 • 1年前
    Sabrina Mikhaela Canindo

    CE215

    CE215

    Sabrina Mikhaela Canindo · 60問 · 1年前

    CE215

    CE215

    60問 • 1年前
    Sabrina Mikhaela Canindo

    MTE4

    MTE4

    Sabrina Mikhaela Canindo · 17問 · 1年前

    MTE4

    MTE4

    17問 • 1年前
    Sabrina Mikhaela Canindo

    ES

    ES

    Sabrina Mikhaela Canindo · 238問 · 1年前

    ES

    ES

    238問 • 1年前
    Sabrina Mikhaela Canindo

    HUM

    HUM

    Sabrina Mikhaela Canindo · 204問 · 1年前

    HUM

    HUM

    204問 • 1年前
    Sabrina Mikhaela Canindo

    DRAW

    DRAW

    Sabrina Mikhaela Canindo · 71問 · 1年前

    DRAW

    DRAW

    71問 • 1年前
    Sabrina Mikhaela Canindo

    ECON

    ECON

    Sabrina Mikhaela Canindo · 51問 · 1年前

    ECON

    ECON

    51問 • 1年前
    Sabrina Mikhaela Canindo

    Chap1

    Chap1

    Sabrina Mikhaela Canindo · 121問 · 1年前

    Chap1

    Chap1

    121問 • 1年前
    Sabrina Mikhaela Canindo

    MECH

    MECH

    Sabrina Mikhaela Canindo · 39問 · 1年前

    MECH

    MECH

    39問 • 1年前
    Sabrina Mikhaela Canindo

    chap2

    chap2

    Sabrina Mikhaela Canindo · 131問 · 1年前

    chap2

    chap2

    131問 • 1年前
    Sabrina Mikhaela Canindo

    draw

    draw

    Sabrina Mikhaela Canindo · 48問 · 1年前

    draw

    draw

    48問 • 1年前
    Sabrina Mikhaela Canindo

    Enumeration

    Enumeration

    Sabrina Mikhaela Canindo · 31問 · 1年前

    Enumeration

    Enumeration

    31問 • 1年前
    Sabrina Mikhaela Canindo

    ttr

    ttr

    Sabrina Mikhaela Canindo · 92問 · 1年前

    ttr

    ttr

    92問 • 1年前
    Sabrina Mikhaela Canindo

    g ycu

    g ycu

    Sabrina Mikhaela Canindo · 9問 · 1年前

    g ycu

    g ycu

    9問 • 1年前
    Sabrina Mikhaela Canindo

    ENUMERATION

    ENUMERATION

    Sabrina Mikhaela Canindo · 20問 · 1年前

    ENUMERATION

    ENUMERATION

    20問 • 1年前
    Sabrina Mikhaela Canindo

    Enumeration

    Enumeration

    Sabrina Mikhaela Canindo · 35問 · 1年前

    Enumeration

    Enumeration

    35問 • 1年前
    Sabrina Mikhaela Canindo

    Enumeration

    Enumeration

    Sabrina Mikhaela Canindo · 53問 · 1年前

    Enumeration

    Enumeration

    53問 • 1年前
    Sabrina Mikhaela Canindo

    5-8

    5-8

    Sabrina Mikhaela Canindo · 348問 · 1年前

    5-8

    5-8

    348問 • 1年前
    Sabrina Mikhaela Canindo

    Chapter 5

    Chapter 5

    Sabrina Mikhaela Canindo · 84問 · 1年前

    Chapter 5

    Chapter 5

    84問 • 1年前
    Sabrina Mikhaela Canindo

    Chap 6

    Chap 6

    Sabrina Mikhaela Canindo · 71問 · 1年前

    Chap 6

    Chap 6

    71問 • 1年前
    Sabrina Mikhaela Canindo

    Enumeration

    Enumeration

    Sabrina Mikhaela Canindo · 43問 · 1年前

    Enumeration

    Enumeration

    43問 • 1年前
    Sabrina Mikhaela Canindo

    Enu2

    Enu2

    Sabrina Mikhaela Canindo · 23問 · 1年前

    Enu2

    Enu2

    23問 • 1年前
    Sabrina Mikhaela Canindo

    Chap 7

    Chap 7

    Sabrina Mikhaela Canindo · 80問 · 1年前

    Chap 7

    Chap 7

    80問 • 1年前
    Sabrina Mikhaela Canindo

    Enumeration

    Enumeration

    Sabrina Mikhaela Canindo · 39問 · 1年前

    Enumeration

    Enumeration

    39問 • 1年前
    Sabrina Mikhaela Canindo

    Chap 8

    Chap 8

    Sabrina Mikhaela Canindo · 113問 · 1年前

    Chap 8

    Chap 8

    113問 • 1年前
    Sabrina Mikhaela Canindo

    L3

    L3

    Sabrina Mikhaela Canindo · 167問 · 1年前

    L3

    L3

    167問 • 1年前
    Sabrina Mikhaela Canindo

    chap9

    chap9

    Sabrina Mikhaela Canindo · 42問 · 1年前

    chap9

    chap9

    42問 • 1年前
    Sabrina Mikhaela Canindo

    L4

    L4

    Sabrina Mikhaela Canindo · 123問 · 1年前

    L4

    L4

    123問 • 1年前
    Sabrina Mikhaela Canindo

    Natural and Forest Resources

    Natural and Forest Resources

    Sabrina Mikhaela Canindo · 61問 · 1年前

    Natural and Forest Resources

    Natural and Forest Resources

    61問 • 1年前
    Sabrina Mikhaela Canindo

    ECON

    ECON

    Sabrina Mikhaela Canindo · 31問 · 1年前

    ECON

    ECON

    31問 • 1年前
    Sabrina Mikhaela Canindo

    Water and Mineral Resources

    Water and Mineral Resources

    Sabrina Mikhaela Canindo · 71問 · 1年前

    Water and Mineral Resources

    Water and Mineral Resources

    71問 • 1年前
    Sabrina Mikhaela Canindo

    MTE4 PREFI

    MTE4 PREFI

    Sabrina Mikhaela Canindo · 9問 · 1年前

    MTE4 PREFI

    MTE4 PREFI

    9問 • 1年前
    Sabrina Mikhaela Canindo

    Food, Energy, Land Resources

    Food, Energy, Land Resources

    Sabrina Mikhaela Canindo · 56問 · 1年前

    Food, Energy, Land Resources

    Food, Energy, Land Resources

    56問 • 1年前
    Sabrina Mikhaela Canindo

    HUM PREFI

    HUM PREFI

    Sabrina Mikhaela Canindo · 142問 · 1年前

    HUM PREFI

    HUM PREFI

    142問 • 1年前
    Sabrina Mikhaela Canindo

    CE215 PREFI

    CE215 PREFI

    Sabrina Mikhaela Canindo · 19問 · 1年前

    CE215 PREFI

    CE215 PREFI

    19問 • 1年前
    Sabrina Mikhaela Canindo

    Enumeration

    Enumeration

    Sabrina Mikhaela Canindo · 22問 · 1年前

    Enumeration

    Enumeration

    22問 • 1年前
    Sabrina Mikhaela Canindo

    8,9

    8,9

    Sabrina Mikhaela Canindo · 70問 · 1年前

    8,9

    8,9

    70問 • 1年前
    Sabrina Mikhaela Canindo

    10,11

    10,11

    Sabrina Mikhaela Canindo · 72問 · 1年前

    10,11

    10,11

    72問 • 1年前
    Sabrina Mikhaela Canindo

    L8

    L8

    Sabrina Mikhaela Canindo · 38問 · 1年前

    L8

    L8

    38問 • 1年前
    Sabrina Mikhaela Canindo

    L9

    L9

    Sabrina Mikhaela Canindo · 32問 · 1年前

    L9

    L9

    32問 • 1年前
    Sabrina Mikhaela Canindo

    L10

    L10

    Sabrina Mikhaela Canindo · 35問 · 1年前

    L10

    L10

    35問 • 1年前
    Sabrina Mikhaela Canindo

    L11

    L11

    Sabrina Mikhaela Canindo · 37問 · 1年前

    L11

    L11

    37問 • 1年前
    Sabrina Mikhaela Canindo

    Identification

    Identification

    Sabrina Mikhaela Canindo · 5問 · 1年前

    Identification

    Identification

    5問 • 1年前
    Sabrina Mikhaela Canindo

    Ident

    Ident

    Sabrina Mikhaela Canindo · 71問 · 1年前

    Ident

    Ident

    71問 • 1年前
    Sabrina Mikhaela Canindo

    enu

    enu

    Sabrina Mikhaela Canindo · 12問 · 1年前

    enu

    enu

    12問 • 1年前
    Sabrina Mikhaela Canindo

    officials

    officials

    Sabrina Mikhaela Canindo · 17問 · 1年前

    officials

    officials

    17問 • 1年前
    Sabrina Mikhaela Canindo

    events

    events

    Sabrina Mikhaela Canindo · 11問 · 1年前

    events

    events

    11問 • 1年前
    Sabrina Mikhaela Canindo

    Q1

    Q1

    Sabrina Mikhaela Canindo · 54問 · 1年前

    Q1

    Q1

    54問 • 1年前
    Sabrina Mikhaela Canindo

    1

    1

    Sabrina Mikhaela Canindo · 55問 · 1年前

    1

    1

    55問 • 1年前
    Sabrina Mikhaela Canindo

    Enumeration

    Enumeration

    Sabrina Mikhaela Canindo · 39問 · 1年前

    Enumeration

    Enumeration

    39問 • 1年前
    Sabrina Mikhaela Canindo

    1-5

    1-5

    Sabrina Mikhaela Canindo · 146問 · 1年前

    1-5

    1-5

    146問 • 1年前
    Sabrina Mikhaela Canindo

    2,3,4

    2,3,4

    Sabrina Mikhaela Canindo · 81問 · 1年前

    2,3,4

    2,3,4

    81問 • 1年前
    Sabrina Mikhaela Canindo

    1

    1

    Sabrina Mikhaela Canindo · 58問 · 1年前

    1

    1

    58問 • 1年前
    Sabrina Mikhaela Canindo

    3

    3

    Sabrina Mikhaela Canindo · 31問 · 1年前

    3

    3

    31問 • 1年前
    Sabrina Mikhaela Canindo

    4

    4

    Sabrina Mikhaela Canindo · 22問 · 1年前

    4

    4

    22問 • 1年前
    Sabrina Mikhaela Canindo

    enu 2

    enu 2

    Sabrina Mikhaela Canindo · 14問 · 1年前

    enu 2

    enu 2

    14問 • 1年前
    Sabrina Mikhaela Canindo

    5

    5

    Sabrina Mikhaela Canindo · 11問 · 1年前

    5

    5

    11問 • 1年前
    Sabrina Mikhaela Canindo

    ENU

    ENU

    Sabrina Mikhaela Canindo · 21問 · 1年前

    ENU

    ENU

    21問 • 1年前
    Sabrina Mikhaela Canindo

    1

    1

    Sabrina Mikhaela Canindo · 88問 · 1年前

    1

    1

    88問 • 1年前
    Sabrina Mikhaela Canindo

    2

    2

    Sabrina Mikhaela Canindo · 66問 · 1年前

    2

    2

    66問 • 1年前
    Sabrina Mikhaela Canindo

    midterm

    midterm

    Sabrina Mikhaela Canindo · 38問 · 1年前

    midterm

    midterm

    38問 • 1年前
    Sabrina Mikhaela Canindo

    2.1

    2.1

    Sabrina Mikhaela Canindo · 24問 · 1年前

    2.1

    2.1

    24問 • 1年前
    Sabrina Mikhaela Canindo

    L1

    L1

    Sabrina Mikhaela Canindo · 48問 · 1年前

    L1

    L1

    48問 • 1年前
    Sabrina Mikhaela Canindo

    Mech E3

    Mech E3

    Sabrina Mikhaela Canindo · 38問 · 1年前

    Mech E3

    Mech E3

    38問 • 1年前
    Sabrina Mikhaela Canindo

    Techno

    Techno

    Sabrina Mikhaela Canindo · 146問 · 1年前

    Techno

    Techno

    146問 • 1年前
    Sabrina Mikhaela Canindo

    enu L1

    enu L1

    Sabrina Mikhaela Canindo · 27問 · 1年前

    enu L1

    enu L1

    27問 • 1年前
    Sabrina Mikhaela Canindo

    Mech E2

    Mech E2

    Sabrina Mikhaela Canindo · 14問 · 1年前

    Mech E2

    Mech E2

    14問 • 1年前
    Sabrina Mikhaela Canindo

    1-5

    1-5

    Sabrina Mikhaela Canindo · 186問 · 1年前

    1-5

    1-5

    186問 • 1年前
    Sabrina Mikhaela Canindo

    L1

    L1

    Sabrina Mikhaela Canindo · 52問 · 1年前

    L1

    L1

    52問 • 1年前
    Sabrina Mikhaela Canindo

    Book

    Book

    Sabrina Mikhaela Canindo · 72問 · 1年前

    Book

    Book

    72問 • 1年前
    Sabrina Mikhaela Canindo

    L2

    L2

    Sabrina Mikhaela Canindo · 28問 · 1年前

    L2

    L2

    28問 • 1年前
    Sabrina Mikhaela Canindo

    L3

    L3

    Sabrina Mikhaela Canindo · 80問 · 1年前

    L3

    L3

    80問 • 1年前
    Sabrina Mikhaela Canindo

    Hum 3

    Hum 3

    Sabrina Mikhaela Canindo · 186問 · 1年前

    Hum 3

    Hum 3

    186問 • 1年前
    Sabrina Mikhaela Canindo

    L4

    L4

    Sabrina Mikhaela Canindo · 26問 · 1年前

    L4

    L4

    26問 • 1年前
    Sabrina Mikhaela Canindo

    Obtaining Data

    Obtaining Data

    Sabrina Mikhaela Canindo · 16問 · 1年前

    Obtaining Data

    Obtaining Data

    16問 • 1年前
    Sabrina Mikhaela Canindo

    問題一覧

  • 1

    Are the individuals or businesses that purchases goods or services from another business.

    Customers

  • 2

    Are important because they drive revenues; without them, businesses cannot continue to exist.

    Customers

  • 3

    2 Types of Customers

    External, Internal

  • 4

    Are dissociated from business operations and are often the parties interested in purchasing the final goods and services produced by a company.

    External Customers

  • 5

    Are individuals or businesses integrated into business operations, often existing as employees or other functional groups within the company.

    Internal Customers

  • 6

    3 Main Types of Customer Needs

    Functional Needs, Social Needs, Emotional Needs

  • 7

    Are the most tangible and obvious of the three main types of customer needs.

    Functional Needs

  • 8

    Can be broad or extremely specific, depending on the customer’s buying criteria.

    Functional Needs

  • 9

    Customers typically evaluate potential solutions based on whether they’ll help them achieve a particular task or function.

    Functional Needs

  • 10

    A customer need that relates to how a person wants to be perceived by others when using a product or service.

    Social Needs

  • 11

    While they aren't typically a customer's primary considering they can concern when a purchase, influence their final decision.

    Social Needs

  • 12

    Are similar to social needs in that they’re typically secondary to functional needs.

    Emotional Needs

  • 13

    Refer to how a customer wants to feel.

    Emotional Needs

  • 14

    While they can be difficult to pinpoint, companies that identify those of their customers can use the information to tailor and optimize their product messaging.

    Emotional Needs

  • 15

    10 things you need to know about your customer

    Who they are, What they do, Why they buy, When they buy, How they buy, How much money they have, What makes them feel good about buying, What they expect of you, What they think about you, What they think about your competitors

  • 16

    Is the process of presenting a concept for a product to its target market and learn from those prospective buyers whether or not the idea is worth pursuing.

    Market Validation

  • 17

    This process typically takes place early-on in the conception stage, before any significant investment has been made in developing the product.

    Market Validation

  • 18

    The two most common approaches to market validations are:

    Interview people in the target market, such as the buyer and user personas., Send out surveys to these personas.

  • 19

    The key is that it must include direct contact and feedback from people in the product's intended market.

    Market Validation Research

  • 20

    Its value is that your organization can uncover those problems before committing any significant time or resources to a product concept.

    Market Validation

  • 21

    Can seem mysterious, but all consumers go through basic steps when making a purchase to determine what products and services will best fit their needs.

    Consumer Decision-Making Process

  • 22

    5 Steps in Consumer Decision-Making Process:

    Problem Recognition, Information Search, Alternatives Evaluation, Purchase Decision, Post-Purchase Decision Evaluation

  • 23

    The first step of the consumer decision-making process is recognizing the need for a service or product.

    Problem Recognition

  • 24

    When researching their options, consumers again rely on internal and external factors, as well as past interactions with a product or brand, both positive and negative.

    Information Search

  • 25

    In this stage, they may browse through options at a physical location or consult online resources, such as Google or customer reviews.

    Information Search

  • 26

    At this point in the consumer decision-making process, prospective buyers have developed criteria for what they want in a product.

    Alternatives Evaluation

  • 27

    This is the moment the consumer has been waiting for: the actual purchase. Once they have gathered all the facts, including feedback from previous customers, consumers should arrive at a logical conclusion on the product or service to purchase.

    Purchase Decision

  • 28

    This part of the consumer decision-making process involves reflection from both the consumer and the seller.

    Post-Purchase Decision Evaluation