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1
Communication skills are tied to academic success. Students who are good at writing and speaking perform better not only in the English classroom but also in the content areas and all other areas of learning. Students who can effectively communicate in English have more confidence in their communication tasks. They undoubtedly receive high grades and are less likely to drop out of school. Students are required to enroll a general education course in English in order to develop their English language skill. This soft skill can help them succeed in the academe and set them for more success in the workplace.
ACADEMICS
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Desired communication skills vary from one career to another. However, English courses provide important skills essential for functioning in entry-level jobs. Despite the well-documented need for communication skills in the professional world, many students still resist taking communication courses. In such a competitive job market, being able to demonstrate that you have received communication instruction and training from communication professionals can give you the edge needed to stand out from other applicants or employees.
PROFESSIONAL
3
Having a vocabulary to name the communication phenomena in our lives increases our ability to alter consciously our communication. This is activated in order to achieve our goals, avoid miscommunication, and analyze and learn from our inevitable mistakes. Communication is crucial for a person’s success. The skill to talk with fluency and write with efficiency may lead to a person’s fortune. Hence, communication has its daily relevance.
PERSONAL
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There is a connection between communication and a person’s civic engagement. We are engaged with the world around us, participate in our society, and become a virtuous citizen. Civic engagement refers to working to make a difference in our communities by improving the quality of life of community members; raising awareness about social, cultural, or political issues; or participating in a wide variety of political and nonpolitical processes (Ehrlich, 2000). The civic part of our lives is developed through engagement with the decision making that goes on in our society at the small-group, local, state, regional, national, or international level.
CIVIC
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Communication is valued in the real world and it is integrated in all episodes of our lives. Our lives consist of four domains:
Communication is integrated in all parts in our lives
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Communication helps us achieve certain physical and instrumental needs, and feeds into our identities and relationships.
Communication meets needs
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O'Neil (2006) defines Culture is a full range of learned human behavior patterns which includes knowledge, belief, art, law, morals, customs, capabilities, and habits acquired by man as a member of the society. Conversely, context is the circumstances that form the setting for an event, statement, or idea, and in terms of which it can be fully understood (Oxford Dictionary, 2018). Culture and context also influence how we perceive and define communication. Cultures vary in terms of having a more individualistic or more collectivistic cultural orientatio
Communication is guided by culture and context
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Humans are born with the capacity to learn a language and the ability to communicate. Communication is learned rather that innate. It is learned through human contact. However, our manner of communication varies from one person to another based on culture and context.
Communication is learn
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Communication is more concerned with the decisions people make about what is right and wrong. Communication ethics deals with the process of negotiating and reflecting on our actions and communication regarding what we believe to be right and wrong.
communication has ethical implications
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It is part of Communication meets needs where in It will affects well-being
Physical needs
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It is part of Communication meets needs where in It will helps us achieve long-term and short -term goals
Instrumental needs
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It is part of Communication meets needs where in It will maintains social bounds and interpersonal relationships
Relational needs
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It is part of Communication meets needs where in It will allow us to present ourselves in a distinct manner
Identity needs
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It is? When people speak to people in other cultures, sometimes language is one of the barriers to communicating. However, even when people are speaking the same language, cultural differences may affect the way they communicate. These differences may be seen in people’s verbal and non-verbal communication styles— the two forms of communication (Cox, 2018).
TYPES OF COMMUNICATION
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It is type of communication where in – a form of transmitting messages using word symbols representing ideas and objects. It comes in two forms:
Verbal communication
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It is type of communication where in It is – a form of communication which refers to the sending of messages to another person using methods or means other than the spoken language. Basically, it is communication without the use of words.
Non verbal communication
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It is part of verbal communication includes face to face interaction speaking to someone on the phone participating in meetings delivering speeches in programs giving lectures or discussions
Oral communication
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Is this part of verbal communication wherein - uses symbols that are handwritten or printed with an electronic device
Written communication
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Enumerate the factors that affect verbal communication
Tone of voice, Use of descriptive words, Emphasize on certain phrases ,Volume of voice
20
This type of communication wherein a form of communication which refers to the sending of messages to another person using methods or means other than the spoken language basically it is communication without the use of words
Non-verbal Communication
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Is this nonverbal meaning - may both be intentional and unintentional and is categorized in (2) categories
Non verbal Cues
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This process involved a sender receiver message channel and feedback in the process however one he encounter other factors such as an inteference a noise that may distort the message or fail the process and an adjustment that is required to perform to solve or remove the barrier for effective communication below are the elements of the communication process
Elements of communication
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It is part of elements of communication wherein - a person group or organization who initiates the communication the ________may also be called the source encoder speaker writer or communicator the ______is initially responsible for the success of the message her/his experiences attitudes knowledge skills perceptions and culture influence the message
SENDER
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It is part of elements of communication wherein -an element transmitted in communication consists of the idea, opinion information feeling or attitude of the sender before encoding the ____$$$$ the sender must consider the receiver's knowledge and instructions along with what additional information the sender wants the receiver to take more importantly the sender should use a language that is understood by the sender and mentally visualize communication from the receivers point of view
MESSAGE
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It is part of elements of communication wherein -a pathway or medium through which the message travels to reach its destination it may be oral written visual the channel may very depending on the characteristics of communication
CHANNEL
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It is part of elements of communication wherein -a person who receives analyzes understand and interprets the message the _______can also be called the decoder reader or listener the message is examined by the receiver assigning some type of meaning to it the receiver's knowledge experiences beliefs among others may influence her/his interpretation of the message
RECEIVER
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It is part of elements of communication wherein -the receivers response that provides information to the sender it is the return process in which the receiver provides both verbal and nonverbal signals to show whether the message is understood or not verbal signals meeting the form of a spoken comment or written message while the nonverbal signal may be a long sigh e a smile or some other actions
FEEDBACK
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It is part of elements of communication wherein -done is the message is desorted or is not clearly understood by the receiver the feedback provides the center to adjust her/his message or send the same message but adjust her/his means of transmission or language to get a better response or positive feedback
ADJUSTMENT
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It is part of elements of communication wherein -a form of distortion barrier or obstacle that occurs in any of the phases of oral communication process it may be visual aural physical or psychological informs my interfere with or break the whole communication process which may distort hearing in may district receiver attention
NOISE
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It is a process of mutual interaction of people through sensory stimuli; a two-way process which occurs in an orderly and systematic sequence
COMMUNICATION
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It is part of essential issues in communication wherein - refers to the information and experiences that are provided to the receiver of the communication process. It is what the receiver derives value from. It is expressed in a medium like speech, writing, or visuals which may be delivered in various media. Content must be presented in a language that makes a grammatical sense. Words have different meanings and may be used or interpreted differently, so even simple words and messages can be misunderstood. Therefore, content should be tailored or edited for the public to ensure effective communication.
CONTENT
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It is part of essential issues in communication wherein -It refers to the way the message is presented or delivered. The content of the message should not contradict with the non-verbal cues
PROCESS
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It is part of the essential issues in communication wherein - it is the situation or environment in which your message is delivered. It is when and where communication happens.
CONTEXT
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It is part of principle in communication where in - The information or message should be coded or worded clearly
PRINCIPLE OF CLARITY
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It is part of principle of communication where in - the receiver’s attention should be drawn to the message to make the communication effective.
PRINCIPLE OF ATTENTION
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It is part of principle of communication where in – there should be feedback information from the receiver to know whether s/he understood the message in the same sense in which the sender has meant it.
PRINCIPLE OF FEEDBACK
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It is part of principle of communication where in – informal communication may prove effective in situations when formal communication may not achieve its desired results
PRINCIPLE OF INFORMALITY
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It is part of principle of communication where in – consistency avoids conflict in an organization; inconsistency leads to confusion
PRINCIPLE OF CONSISTENCY
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It is part of principle of communication where in - communication should be done in real time so that it helps, and it is relevant in implementing plans; delayed communication may not serve any purpose
PRINCIPLE OF TIMELINESS
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It is part of principle of communication where in - information should be complete; is essential to take proper decisions and make action plans; inadequate information may delay action and create
PRINCIPLE OF ADEQUACY
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the ability to function in a truly communicative setting. It is the knowledge of effective and appropriate communication patterns and the ability to use and adapt knowledge in various contexts. It is also the synthesis of an underlying system of knowledge and skill needed for communication
COMMUNICATIVE COMPETENCE
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- refers to the conscious and unconscious knowledge of an individual about language and about other aspects of language use
COMPETENCE
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- the domain of grammatical and lexical capacity
GRAMMATICAL COMPETENCE
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It is part of COMPONENTS OF COMMUNICATIVE COMPETENCE -an understanding of the social context in which communication takes place, including role relationships, the shared information of the participants, and the communicative purpose of their interaction
SOCIOLINGUISTICS COMPETENCE
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It is part of COMPONENTS OF COMMUNICATIVE COMPETENCE - the ability to interpret individual message elements in terms of their interconnectedness and of how meaning is represented in relationship to the entire discourse
DISCOURSE COMPETENCE
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It is part of COMPONENTS OF COMMUNICATIVE COMPETENCE - the coping strategies that communicators employ to initiate, terminate, maintain, repair and redirect communication
STRATEGIC COMPETENCE
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It is part of FOUR DIMENSIONS OF COMMUNICATION COMPETENCE - is a psychological process that represents patterns of an individual or group thinking. It is a fixed mental attitude that leads people to see things and events from a specific lens through perception and reasoning
GLOBAL MINDSET
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It is part of DIMENSIONS OF COMMUNICATION COMPETENCE -The ability to look for shared communication symbols and project the self into another person’s mind by thinking the same thoughts, feelings, and emotions as the person.
UNFOLDING THE SELF
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It is part of FOUR DIMENSIONS OF COMMUNICATION COMPETENCE - ability to contrast cultural differences that may motivate us to prefer alternative styles of cultural expressions and engender in us a desire to retool so that we can better function with the demands of global environment and cope with the changing environment rapidly.
MAPPING THE CULTURE
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- requires individuals to foster the ability of cultural adroitness by which they can function effectively and appropriately without violating their counterpart’s norms and rules to reach a global civic society
ALIGNING THE INTERACTION
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Globalization has introduced virtual communication and collaboration as a major part of workplace dynamics. Modern entrepreneurs need to understand the strengths and limitations of different communications media, and how to use each medium to maximum effect.
VIRTUAL INTERACTIONS
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The need for cultural awareness is a major impact of globalization on the required skillset of effective communicators. Modern entrepreneurs and employees need the ability to catch subtle nuances of people’s manner of speech when communicating across cultures. Even when two people are speaking the same language, cultural differences can affect vocabulary, colloquial expressions, voice tone, and taboo topics (Ingram, 2009).
CULTURAL AWARENESS IN SPEECH
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Awareness of cultural differences in body language can be just as important as the nuances of speech. Students should understand acceptable speaking distances, conflict styles, eye contact, and posture in different cultures, accepting that the physical expressions of their own culture are not universally accepted. These differences should be addressed to avoid difficulties or miscommunication.
CULTURAL AWARENESS IN BODY LANGUAGE
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The advent of global collaboration introduces another new dynamic to communication skills— the need to communicate and share information with people across several time zones. When people collaborate with others on the other side of the globe, their counterparts are usually at home asleep while they themselves are at work. Today’s communication skills development programs should address the nuances of overcoming this challenge by teaching people to understand the information needs of their colleagues, according to the communication styles of different countries or cultures. Being able to effectively share information between shifts can make or break the productivity of a geographically dispersed team, making this an important issue for many companies (Ingram, 2009).
TIME DIFFERENCE
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plays a significant role in constructing and representing the phenomenon of globalization and subsequently changing educational and learning processes.
COMMUNICATION MEDIA