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Lesson 2
  • Lovelyn Valenzuela

  • 問題数 28 • 9/17/2024

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    問題一覧

  • 1

    The _________ (1995) defines a tour guide as "an individual who guides tourists, both foreign and domestic, for a fee, commission, or any other form of lawful remuneration."

    Philippine Department of Tourism

  • 2

    A tour guide is always honest in all his/her dealings and is mindful to all his/her acts.

    Candid

  • 3

    A tour guide should always be mindful to the terms stipulated in the contract between him/her and the travel agency for whom he/she renders service.

    Accepting of Authority

  • 4

    A tour guide renders personal ______ to a guest or tourist from the beginning up to the end of the tour. He/ She should be a service-oriented person who is always ready to help the guest.

    Assistance

  • 5

    A tour guide should be self-assured and poised when giving information to the guests.

    Confident

  • 6

    Tour guiding is a form of _____. This means that one of the tour guide's roles is to educate the tourists about the meanings and significance of cultural and natural attractions.

    Interpretation

  • 7

    Tour Buiding is a profession, which means that before becoming a tour guide, a person must first undergo a training program. In many countries, one must acquire a license to practice legally.

    Professionalism

  • 8

    A tour guide should be equipped with relevant _______ that can be shared with the tourists. He/She should also know the places of interest, as well as right stopovers. And the nearest police station or medical clinics for emergency purposes.

    Information

  • 9

    The ________ include the facilities of hotels, modes of transportation, and the things that tourists find in tourist attractions, such as parks and museums.

    Physical Elements

  • 10

     In tourism, the word "____" refers to the activities of people when they go through a place in order to see and learn about it in person.

    Tour

  • 11

    A tour guide should be fully concentrated on and attentive to the conduct of the tour to ensure the safety and enjoyment of the tourists.

    Attentive and Focused

  • 12

    A tour guide should always be gentle, kind, and thoughtful to his/her guests. This quality will show that she/he is a work-oriented person.

    Caring

  • 13

    Being sociable and congenial reflects the total personality of a tour guide.

    Friendly

  • 14

    Tour guiding is a form of ______. ________ is intangible, perishable, and unique. Guiding services are created at the same time of consumption, making each tourism experience different.

    Service

  • 15

    refers to the provision of professional service to interpret the cultural and natural heritage of an area (World Federation of Tourist Guide Associations n.d.)

    Tour Guiding

  • 16

    A tour guide should always be aware of his/her client's feelings or moods and consider them prudently.

    Considerate

  • 17

    Coined from the Latin word _____ and Greek word tornos, meaning to circle around,

    Tornare

  • 18

    A tour guide should always be open to and ready for sudden changes. Always be well-updated to give more accurate information to the guests.

    Dynamic

  • 19

    A tour guide should be courteous and respectful in every dealing, not only to guests but also to the travel agency or organization to which he/she is affiliated.

    Polite

  • 20

    A tour guide should always be professional so that he/she can be guaranteed of continuous employment.

    Dependable

  • 21

    the word "_____" means to come back to the point of origin after going to a destination elsewhere (Theobald 1998). /

    Tour

  • 22

    Tour guides must be genuinely interested in the destination where they practice. They must be mature, responsible, patient, tactful, and sensitive to different cultures.

    Characteristics of Tour Guide

  • 23

    Coined from the Latin word tornare and Greek word _____, meaning to circle around,

    Tornos

  • 24

    If a negative issue arises, he/she should at least look into it with a positive perspective and try to explain it to the tourists.

    Motivated

  • 25

    As a guide, he/she is punctual during tours. This will enable him/her to foresee any possible problem that may occur while on tour, thus, he/she will have ample time to solve them.

    Prompt

  • 26

    One of the most important qualities of a tour guide is humility.

    Modest

  • 27

    A tour guide should always give life to the trip to ensure a wonderful traveling experience to the guest.

    Cheerful

  • 28

    A tour guide should be devoted to his/her profession.

    Dedicated