“Disabled person" refers to a person who has lost or abnormal certain organization or function in psychology, physiology, and human body structure, and has lost all or part of the ability to engage in certain activities in a normal way

Persons with disabilities include persons with long-term physical, mental, intellectual or sensory impairments that, in interaction with various impairments, may hinder their full and effective participation in society on an equal basis with others, as manifested in persons with visual, hearing, speech, physical, intellectual, mental, multiple and other disabilities.

The disabled group refers to the unified organization of the number of 15 people (including 15 people), flight, flight date and flight with the same conditions for the disabled.

Service dogs refer to special dogs that provide assistance for the life and work of persons with disabilities, including guide dogs, hearing dogs, and support dogs.

A321 aircraft type in not increase the accompanying personnel on the flight, carrying no accompanying personnel, but need others to assist emergency evacuation of disabled passengers, the maximum number is 6 people.

Disabled equipment that can be brought into the cabin: if there are storage facilities and space in the cabin, it shall be handled in accordance with the principle of first come, first served, and the storage of disabled equipment shall comply with the relevant provisions of the Civil Aviation Administration on security and air transport of dangerous goods.

Cabin Carrying Service Dog Requirements: The service dog should accompany the disabled passenger at the seat with the head facing the window.

Requirements for carrying service dogs in the cabin: when there is a service dog on board, the ground service will fill in the <Special Luggage Captain's Notice >and hand over to the cabin manager.

Wheelchair passengers sitting in the first class and business class should have priority when disebarking. If the ground staff are not handed over in time, they should be reported in the E-assignment letter.

Dual-aisle models are equipped with a wheelchair. Single-aisle models are equipped with a wheelchair according to the passenger's application. Cabin attendants should properly place the onboard wheelchair in the cloakroom or luggage rack.

One of the precautions for the use of infight wheelchairs: in case of turbulence, be sure to step on the brakes and ask others to assist in controlling the wheelchair.

One of the precautions for using the in-flight wheelchair: before helping passengers with the wheelchair, step on the brake.

One of the precautions for using the in-flight wheelchair: fasten the wheelchair seat belt for passengers.

WCHR: refers to the use of wheelchairs only on and off the passenger stair truck.

WCHS: refers to the use of wheelchairs for getting on and off the passenger stair truck.

WCHC: The passenger who require the wheelchair when in the cabin and the passenger stair truck.

Blind passengers are those with defective eyes and blindness, excluding those with eye diseases.

Seat should be changed when blind passengers are placed in seats close to the exit;

Help blind passengers to properly place support equipment (blind sticks, visual aids, guide dogs) and to express to them the location of the support equipment in a way that enables them to know.

Seat should be changed when blind passengers are placed in seats close to the exit.

The dinner plate is compared to a clock, informing passengers of the location of various foods on the plate, helping to open the lid of the lunch box and the tableware bag, and helping to divide the meal.

The mentally ill must be accompanied by an adult on the flight, and the mentally ill without an adult on the company flight should provide a medical certificate or "diagnosis certificate" issued by a doctor suitable for air travel.

In the transport of persons with disabilities, flight attendants do not assist with problems with the excretory function of passengers.

The flight attendants in the transportation of the disabled shall not be responsible for the evacuation of wheelchair passengers with accompanying personnel.

In the transportation of persons with disabilities, passengers with disabilities shall not be evacuated in preference to other passengers.

For unaccompanied disabled passengers in the transportation of the disabled, the flight attendants shall fill in the <Inflight Life Record > of Special Passengers.

The passengers with mental retardation are those who suffer from organic damage to the brain or incomplete brain development, resulting in persistent obstacles to cognitive activities and the whole mental activity disorder.

There are adults accompanying mentally retarded passengers on the plane. The transportation conditions shall be implemented according to the general regulations of passenger transportation. Each adult passenger is only allowed to accompany no more than 2 mentally retarded passengers on the plane.

Service dogs brought by mentally retarded passengers for their own use can be brought into the cabin or transported free of charge as small animals.

Persons with disabilities who are eligible to travel are persons with disabilities who purchase or hold a valid ticket to arrive at the airport on the flight listed in the ticket, using the facilities and services provided by the carrier, the airport and the airport ground service agent, and who meet the requirements of a reasonable and non-discriminatory contract of carriage applicable to all passengers.

Requirements for carrying service dogs in the cabin: when there is a service dog on board, the ground staff will fill in the "special luggage captain notice" and hand it over with ( )

Requirements for carrying service dogs in the cabin: The service dog should accompany the disabled passenger at the seat with the head facing ( )

"Disabled person" refers to a person who has lost or is abnormal in some organization or function, and has lost all or part of the( ) ability to engage in certain activities in a normal way.

The disabled group refers to the disabled who have the same flight conditions with more than ( )people (including ( )people) and the same flight range, flight date and flight.

The A319 carries unaccompanied passengers on flights without additional accompanying personnel, but the maximum number of disabled passengers who need assistance in emergency evacuation is ( )

WCHR: refers to the use of wheelchairs only in ( )

WCHS: means ( )requires the use of a wheelchair.

WCHC: Refers to ( )requires the use of a wheelchair

Abbreviations for blind passengers: ( )

Abbreviations for deaf-mute passengers:( ).

There are adults accompanying mentally retarded passengers on the plane. The transportation conditions shall be implemented according to the general regulations on passenger transportation. Each adult passenger shall only accompany no more than ( )mentally retarded passengers on the plane.

Psychiatric patients on flights ( ). unaccompanied mental patients on flights should provide a medical certificate issued by a doctor suitable for air travel or a "diagnosis certificate”

( )means a written certificate issued by a hospital stating that the disabled person can safely complete his or her travel without the need for additional medical assistance during air travel.

Service dogs brought by passengers with intellectual disabilities for their own use can be brought into the cabin or transported( ) as small animals ( ).

The A330 carries unaccompanied passengers on flights without additional accompanying personnel, but the maximum number of disabled passengers who need assistance in emergency evacuation is ( ).