問題一覧
1
What’s the sectors of industry
public private third
2
What’s the sectors of economy
primary secondary tertiary
3
What are the internal factors
finance, human, technology
4
What are external factors
political , economic , social, technological , environmental , competitive
5
What’s the algorithm for external factors
PESTEC
6
What are sources of finance
owners savings, family/friends loan, bank loan, overdraft, government grant, selling shares, mortgage, hire purchase
7
What are the 2 aims and objectives
social or environmental
8
What’s a sole trader (7)
1person running a business, local, small business , ✅can choose working hours, ✅full control , ❎no one to share ideas with, ❎long hours
9
What’s a partnership (partners) (9)
owned by min 2 max 20, trades locally, trades nationally , can be small, can be medium, ✅workload is shared, ✅more ideas, ❎profit shared, ❎disagreements
10
Internal stakeholder
employees manager
11
external stakeholder
customer, suppliers, local community
12
What’s a stakeholder
individual groups of people , have interest in business, have an influence on business
13
How to ensure good customer service
let customers know how they should be treated, ensure staff are trained
14
How to measure customer service
social media, feedback cards , online reviews, look at figures
15
What’s capital
tech and machinery
16
What’s land
extracting raw materials
17
What’s labour
workforce into busines
18
Need
essentials to stay alive
19
Want
luxuries to make life comfortable
20
Service
purchase, haircut, dry cleaning
21
Good
clothes, shoe, table, food
22
What does tangible mean
see and touch, touch and see
23
What does durable mean
long lasting , lasts long
24
What does non durable mean
use once , 1 use, one use
25
Third sector aims and objectives
support a cause, raise awareness
26
Aims and objectives of public sector
provide a service, make good use of taxpayers money
27
Aim and objectives for private sector
make a profit
28
Examples of primary sector
fishing, farming, oil extraction
29
Examples of secondary sector
car manufacturers , computer manufacturers , manufacturers of white goods like fridges and washing machines
30
Examples of tertiary sector
hairdresser, bank, travel agents , schools
31
What’s in a business plan
sales, strategies , marketing, objectives
32
What’s an enterprise
business idea