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  • valerie

  • 問題数 24 • 4/21/2024

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    問題一覧

  • 1

    attitude employees have toward their jobs.

    job satisfaction

  • 2

    extent to which an employee identifies with and is involved with an organization.

    organizational commitment

  • 3

    strong, consistent beliefs about their level of job satisfaction.

    affective-cognitive consistency

  • 4

    employee wants to remain with an organization and cares about the organization.

    affective commitment

  • 5

    employees believe they must remain with an organization due to the time, expense, and effort they have already put into the organization.

    continuance commitment

  • 6

    employees feel an obligation to remain with an organization.

    normative commitment

  • 7

    postulates that some variability in job satisfaction is due to an individual’s personal tendency across situations to enjoy what she does.

    individual difference theory

  • 8

    extent to which people believe that they are responsible for and in control of their success or failure in life.

    internal locus of control

  • 9

    perceived ability to master their environment.

    self-efficacy

  • 10

    states that employees model their levels of satisfaction and motivation from other employees.

    social learning theory

  • 11

    theory of job satisfaction stating that employees will be satisfied if their ratio of effort to reward is similar to that of other employees.

    equity theory

  • 12

    theory that postulates that if employees perceive they are being treated fairly, they will be more likely to be satisfied with their jobs and motivated to do well.

    organizational justice

  • 13

    perceived fairness of the decisions made in an organization.

    distributive justice

  • 14

    perceived fairness of the methods used by an organization to make decisions.

    procedural justice

  • 15

    perceived fairness of the interpersonal treatment that employees receive in an organization.

    interactional justice

  • 16

    system in which employees are given the opportunity to perform several different jobs in an organization.

    job rotation

  • 17

    system in which employees are given more tasks to perform at the same time.

    job enlargement

  • 18

    system in which employees are given more responsibility over the tasks and decisions related to their job.

    job enrichment

  • 19

    employees are allowed to make more complex decisions.

    knowledge enlargement

  • 20

    they are given more tasks of the same difficulty level to perform.

    task enlargement

  • 21

    theory suggests that certain characteristics of a job will make the job more or less satisfying, depending on the particular needs of the worker.

    job characteristics theory

  • 22

    measure of the extent to which a job provides opportunities for growth, autonomy, and meaning.

    Job Diagnostic Survey (JDS)

  • 23

    employee groups that meet to propose changes that will improve productivity and the quality of work life.

    quality circles

  • 24

    measure of job satisfaction in which raters place a mark under a facial expression that is most similar to the way they feel about their jobs.

    faces scale