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HUMAN PERFORMANCE
  • Karl Nadera

  • 問題数 83 • 10/1/2023

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    問題一覧

  • 1

    The primary cause of accidents.

    Human Factors

  • 2

    It is the study of how human think, how they solve problems and the way in which they process information. This knowledge can be critical to design equipment, software, and documentation.

    Cognitive Psychology

  • 3

    Emotional factors, such as a death or illness in the family, business worries, poor interpersonal relationships with family, co-workers, supervisors, and financial worries.

    Stress

  • 4

    It is the study of how people learn. The excellent training programs are often resulting of this action.

    Educational Psychology

  • 5

    Which of the following is NOT part of CRM’s three-pronged approach to ‘error management’?

    Eliminate Errors

  • 6

    To do things better and faster without making mistakes and letting things fall through the cracks.

    Pressure

  • 7

    Is a major human factor that has contributed to many maintenance errors resulting in accidents.

    Fatigue

  • 8

    What is Murphy’s Law?

    If something can go wrong, it will

  • 9

    Key human factor that can result in suboptimal, incorrect, or faulty maintenance.

    Lack of Communication

  • 10

    It is the sum of all individual responsibilities

    Group Responsibility

  • 11

    What is fear of heights?

    Acrophobia

  • 12

    It is a term that encompasses all aspects rest and readiness for work

    Alertness

  • 13

    It is the study of factors such as size, strength, reach and other dimensions that can be qualified to match the human as machine.

    Anthropometry

  • 14

    Creating a sense of urgency or haste

    Pressure

  • 15

    Occur when members fail to carry out a required task.

    Omission

  • 16

    Is an unintentional wandering or deviation from accuracy?

    Unintentional Error

  • 17

    The specific individual activity that is an obvious event.

    Active Error

  • 18

    The application of human factors to machine/system design attempts to:

    Capitalize on human capabilities and compensate for human limitations

  • 19

    Involves everyone understanding and agreeing on actions to be taken.

    Lack of Teamwork

  • 20

    It is the information received by the brain by the way of concentrating on a particular element.

    Attention

  • 21

    What is a compulsive feeling of fear of particular things?

    Phobia

  • 22

    Can interfere with one’s ability to complete a task because there is a lack of supply and support

    Lack of Resources

  • 23

    What are the three (3) medium of oral communication?

    Speaking, Listening, Feedback

  • 24

    Focus on positive actions that every employee can take and also place an emphasis on professionalism within the aviation maintenance community. (opposite of Dirty Dozen)

    The Magnificent Seven

  • 25

    What are called an assembly of information in such a manner that the environment becomes recognizable?

    Awareness

  • 26

    Protecting worker health, comfort, and well-being also results in improved task performance and a reduction in errors and accidents.

    True

  • 27

    It applies to senses such as vision, hearing, balance and overhaul health issues.

    Medical Science

  • 28

    Short for normal or the way things are normally.

    Norms

  • 29

    It is a mental, emotional or physical tension strain or distress.

    Stress

  • 30

    Interdisciplinary scientific study of minds as information processors.

    Cognitive Science

  • 31

    Lack of working together to achieve a common goal.

    Lack of Team Work

  • 32

    While performing maintenance on an aircraft may disrupt the procedure.

    Distraction

  • 33

    Is the ability to express your feelings, opinions, beliefs, and needs in a positive, productive manner?

    Lack of Assertiveness

  • 34

    Study how people learn and design the methods and materials used to educate people of all ages.

    Educational Psychology

  • 35

    The primary cause of accidents is?

    Human Factors

  • 36

    Weariness from labor, or exertion, nervous exhaustion, temporary loss of power and ability to respond.

    Fatigue

  • 37

    Includes the study and application of psychology for the purpose of understanding

    Clinical Psychology

  • 38

    What is a human factor in maintenance?

    It is the relationship of the aircraft with the flight instructions and direction for safe operation.

  • 39

    It is the study that deals with your psychological composure. It can address topics such as, emotions, motivation, fears and other things

    Clinical Psychology

  • 40

    It can distract, disturb the workplace, communication and camouflage warning sounds.

    Noise

  • 41

    Includes the study of a variety of basic behavioral processes

    Experimental Psychology

  • 42

    A team differs from a ‘group’ in that a team is?

    Individually and collectively accountable

  • 43

    Is a human factor in aviation maintenance that typically develops over time?

    Complacency

  • 44

    Anthropometrics is the study of?

    Measurement of human physical attributes

  • 45

    It is self-satisfaction as accompanied by loss of awareness of the danger.

    Complacency

  • 46

    Is the science and art of healing?

    Medical Science

  • 47

    The effective use of all resources to include human and other aviation system resources’ is the definition of

    Crew Resource Management (CRM)

  • 48

    Human Factors is best applied in?

    Early and often

  • 49

    Failure to recognize all the consequences of an action or lack of foresight is?

    Lack of Awareness

  • 50

    It is the study that deals with your Psychological composure. It can address topics such as emotions, motivations fears, and other things.

    Clinic Psychology

  • 51

    It applies to senses such as vision, hearing, balance, and overhaul health issues. It applies to senses such as vision, hearing, balance, and overhaul health issues.

    Medical Science

  • 52

    No Orientation Difference in Technology When performing aircraft maintenance can result in a faulty repair that can have catastrophic results.

    Lack of Knowledge

  • 53

    Study that is concerned with relations between people and work

    Organizational Psychology

  • 54

    It is the information received by the brain by way of concentrating on a particular event.

    Attention

  • 55

    What is called an assembly of information in such a manner that the environment becomes recognizable? The input data is organized, interpreted and combined into information. Sight is good example.

    Awareness

  • 56

    What is fear of enclose spaces?

    Claustrophobia

  • 57

    It is an important element of human factors. It is a complicated process that takes in our brain to be at attention and reaching a decision.

    Situation Awareness

  • 58

    It is like an automatic time in the human brain.

    Circadian Clock

  • 59

    The pressure of sound influences hearing. What is the pain threshold in decibel of a human being?

    140 db (A)

  • 60

    Lack of clear direct statement and good active listening skills.

    Lack of Communication

  • 61

    What are the five (5) human senses?

    Sense of sight, touch, taste, smell, hearing

  • 62

    What is human factor in maintenance?

    Safe Operation

  • 63

    An informal work practices or unwritten rules that is acceptable to the group.

    Norm

  • 64

    The study of the theoretical foundations of information and computation and of practical techniques for their implementation and application in computer systems.

    Computer Science

  • 65

    Lack of experience of training for the task hand

    Lack of Knowledge

  • 66

    When crew members carry out a task incorrectly or do something that is not required.

    Commission

  • 67

    Since we are all human, can anyone can perform Human Factors?

    False

  • 68

    Performing a task not authorized.

    Extraneous

  • 69

    The “SHEL” model is another human factors tool. The goal is to determine not only what the problem is, but also the “SHEL” model is another human factors tool. The goal is to determine not only what the problem is, but also

    Where and why it exists

  • 70

    Most engine related incidents are due to?

    Installing components incorrectly

  • 71

    What causes the most aircraft accidents?

    Communications

  • 72

    What is white finger?

    A disorder of the finger which may occur through continuous use of pneumatic tools because of reduced blood flow

  • 73

    According to Dr. James Reasons there are two types of human failure which can occur, they are?

    Active and Latent

  • 74

    All the following are consequences of human error, except?All the following are consequences of human error, except?

    Mental stressor

  • 75

    Professor James Reason explains that errors by aircraft mechanics fall into one of three categories. These categories are:

    Slips, mistakes and violation

  • 76

    The positive aspects of human factor issues is reffered to as?

    Magnificent Seven

  • 77

    The three types of human error are?

    Omission, commission and extraneous

  • 78

    Many areas of aviation have shifted their focus from eliminating error to?

    Preventing and managing error

  • 79

    Accidents and engineering faults are?

    Significant and increasing

  • 80

    What happened to contribute towards the incident in 1995 where a Boeing 737 lost oil pressure and had to divert?

    The HP rotor drive covers of both engines had not been refitted after a boroscope inspection

  • 81

    What is the most common cause of in-flight engine shutdown?

    Incomplete installation

  • 82

    The incident where a 737 lost oil from both engines is a direct result of?

    Human Error