Measures how well the expectations of a customer concerning a product or service provided by a company have been met.

Is information provided by clients about whether they are satisfied or dissatisfied with a product and service.

People in your target market who are not currently looking for a solution.

A _____ can be defined as anything that we can offer to a market for attention, acquisition, use or consumption that could satisfy a need or want.

Are special form of product which consists of activities benefits or satisfaction offered for sale that are intangible

Capable of being perceived especially by the sense of touch

A ______ can thus include banking, airline travel, communication services, hotel services and so on.

Funds used by a business to attain new assest improve existing ones, or reduce a liability

The definition of ______ does not only involve tangible goods such a car, a fridge or a phone.

Consulting with clients on appropriate products for specific purpose

Cars, table and chairs, etc.

People who have not yet purchase your product but are considering it.

Conducting training and other educational outreach

Providing advice on risk assessment and priority setting

Comes from identifying customers needs and providing solutions that meet those needs

A set of customers or clients who are already using a particular product and service.

Is also called the addressable market (TAM)

Prints for exhibit purpose

Is a place where two parties can gather to facilitate the exchange of goods and services.

A motivatiing force that compels action for its satisfaction.

Refers to a group of potential customers to whom a company wants to sell its products and services. and are generally categorized by age location income and lifestyle

Indicates the extent to which customers are devoted to a company's products or services.

Is the total demand for a product in a given business environment

New prints of motion picture film elements

Working on standards commidittees

Range from survival needs (common to all human beings) satisfied by necessities to cultural intellectual and social needs (varying from place to place and age group to age group) satisfied by necessaries.

Unable to be touched or grasped not having physical presence.

Meeting the needs and desires of any customer

Are the named and unnamed needs of customers when they come in contact with the different business establishment or when they search for the solutions which business provide.

The amount of something that people and other entities use.

Reference copies on DVD/CDs, books magazines for the reading rooms or other clients

People who have already purchased your product.

Prospect who are willing and capable (have sufficient recourses) buyers and have access to a particular market or service.

Making possession of an asset by purchase.

Is a party that has an interest in a company and can either affect or be affected by business

Is the part of the total population that has shown some level of interest in buying a particular product or service.

Does not refer to a particular place but it is refer to a market for a commodity and commodities

It refers to and arrangement whereby buyers and sellers come in close contact with each other directly or indirectly to sell and buy goods.