問題一覧
1
studies the application of scientific methods
scientific management
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he was the first to advocate scientific management
Frederick W. Taylor
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Taylor combined with the research of?
Frank and Lillian Gilbreth
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"father or scientific management"
Frederick W. Taylor
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industrialist who established the ford motor company
Henry Ford
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first commercially available automobile
ford model t. ford
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focuses on the overall management
administrative management
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five functions of scientific management
planning, organizing, communicating, coordinating, controlling
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specialized task
division of work
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delgate work
authority
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expectations should be clearly set
discipline
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report to one supervisor
unity of command
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efforts of the employees
unity of direction
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individual interest of employees
predominance of the general interest
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efforts of the employees which should be systematically rewarded
remuneration
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roles of all employees are clarified
centralization
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chain of commant
scalar chain
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must be done
order
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fairness and order must be practiced
equity
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promote employee loyalty
stability and tenure personnel
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encourage employees to act on their own
initiative
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promote team work
esprit de corps
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german sociologist
Max Weber
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contributors, former president to the new jersey bell telephone co.
Chester Barnard, Mary Parker Follet
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maslows hierarchy of needs
self-actualization, self-esteem, love and belonging, safety and security, physiological needs
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statistical analyses
quantitative management theory
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uses mathematics in problem solving
management science
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most recent subfield of quantitative management
management information system
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interrelated parts operate together
systems theory
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systems theory
inputs, transformation process, outputs, feedbacks
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emphasizes consistency
quality management theory