問題一覧
1
What is the leading cost of fires?
Cooking
2
What is the overall purpose of any sales department?
Making a business profitable
3
Which sales position is responsible for overseen sales, managers, and sales staff
Director of sales
4
To cut something into smaller pieces with sharp tools, such as a knife
chop
5
Requires the sales person to continuously be On the lookout for new clients
Prospecting
6
Front office staff should maintain watch over
All of the above
7
A housekeeper finds that the door in the room 145 is not locking properly. What action should the housekeeper take?
Report it to the Maintenance
8
The worst thing you can do during a grease fire is
put water on it
9
To fry food quickly in a little hot fat
saute
10
All of the following are key functions of a security officer, except
Assume the role of a local law-enforcement and emergency situations
11
What is the one thing our sales department need?
Sales staff with good people skills
12
What type of key opens all guest rooms even when they are in double lot mode
Management key
13
To rub food against a creature in order to cut it into small pieces
grate
14
Fire officials also say you should have a blank in your home
smoke detector
15
To make something become liquid in a result of heating
melt
16
To be cooked over washed and hot water
boil
17
A blank is a type of social network, whose reason for existing is to generate businesses activity
Business network
18
Where are the two main Internet prospecting tools?
Online lead generation and CRM database
19
Housekeepers have access to personal properties and should
Monitor for illegal activities or weapons
20
What sales position is responsible for guiding the day-to-day sales efforts
Sales manager
21
In order to be capable of making a citizens arrest a security officer must
Be fully trained on the application status in laws in that specific State at the time they are hired into the position
22
To combine two or more substance in a way that means they cannot easily be separated
mix
23
To cook an oil that covers it completely
deep fry
24
Hotel security replace law-enforcement
False
25
To cook food without liquid in an oven or over a fire
broil
26
Monitoring, suspicious activity, such as human trafficking is the sole responsibility of law enforcement
False
27
Key control systems are used to
Both a and B
28
All of the following are responsibilities of a sales team except
Create a marketing plan
29
To mix two or more substance together
blend
30
It is important for hotel security staff to develop a good relationship with the local authorities
True
31
Security efforts for hotels are typically limited to crime such as thieft
True
32
What is the primary tax of sales professionals?
Locate connect and engage clients
33
To cook food in an oven without extra fat or liquid
bake
34
What type of key is issued by front desk staff and should only be capable of opening a specific guestroom in single lock mode only
Guest room key
35
Blank is a technique involving selling additional products to an existing client
Cross-Selling
36
Because of the events of September 11, 2001 security in the hospitality industry took on the stronger role of guiding against act of violence and tourism
True
37
You need to have a blank because you do not know when a fire will happen
plan