問題一覧
1
Blend of economy, technology, and a social movement
Collaborative Consumption
2
Collaborative consumption is motivated by a variety of factors including:
Sustainability Enjoyment of the activity Economic benefits
3
In what year, a new acronym was introduced to the economic world- BRIC Brazil, Russia, India, China
2001
4
BRICS- South Africa joined the group in what year
2010
5
South Africa was replaced by SOUTH KOREA in what year
2018
6
report Foreword notes: "Strong demand for services has supported service-oriented economies- including important tourism destinations such as
FRANCE and SPAIN
7
consumers who are using their purchasing power to shape the world
Conscious Consumerism
8
Conscious Consumer
1. Need 2. Look for Alternatives 3. Shop less Frequently 4. Quality over Quantity
9
not working and needs to be replaced.
traditional industrial model
10
Change will come from the GRASSROOTS rather than from the
ABOVE
11
The impact of politics upon the hospitality and tourism sector is dramatic.
-regulation of commerce -business and real estate development initiatives -cultural and historic preservation strategies -taxation policies
12
strength and weakness of currency can affect the attractiveness of a vacation spot.
WEAKENED CURRENCIES
13
by economic changes, the hotel industry is one of the most susceptible to its influence.
ECONOMIC CYCLING
14
HOTEL CHAINS are improving profits and revenue by acquiring worldwide resorts.
TAILORED OFFERINGS
15
Crisis is an opportunity to rethink how tourism interacts with our societies
COVID 19
16
changed due to an increase in consumers shopping beyond recognition.
E-COMMERCE
17
one of the main tools for promoting and improving sales in the current hotel businesses.
Management of e-Commerce and Online Channels
18
TYPES OF E-COMMERCE BUSINESSES
1. BOOKING DIRECT 2. CORPORATE TRAVEL BOOKING TOOL 3. TRAVEL MERCHANTS 4. TRAVEL AGENCIES 5. AGGREGATOR WEBSITES
19
BENEFITS OF E- COMMERCE IN THE TOURISM AND HOSPITALITY INDUSTRY
Help boost compliance Increase business traveler's satisfaction Traveler's flexibility Help make reducing carbon emission simpler Assist with keeping your corporate travelers safe. Save you both money and time User friendly Customization Great customer service Ability to create reports
20
E-COMMERCE IN THE FOOD INDUSTRY
foodpanda & grab food
21
10 BEST E- COMMERCE PRACTICES FOR HOTELS
1.Use high resolution photos 2.Build credibility 3.Make it extremely easy to book a room in your hotel 4. Display customer service channels prominently 5. Make your website easy to navigate 6. Have a single call to action per page 7. Ensure that your website is mobile friendly 8.Ensure that your website is secure for financial transactions 9.Always have an email collection mechanisms in place 10.Use persuasion elements
22
4 Common Phases of the Economic Cycle
Expansion Peak Recovery Recession
23
economic growth expectation rise
Expansion
24
economy generates growth
Peak
25
stocks gain momentum
Recovery
26
stock prices are likely to fail
Recession
27
report analyses economic growth in every global region
World Economic Outlook
28
show strong economic resilience and robust levels
large travel and tourism sector