What is tourism ?

Who is a tourist ?

International tourists

Regional tourists

Domestic tourists

M.I.C.E

TRANSPORTATION

TRANSPORTATION SECTOR

ACCOMODATION SECTORS

what are the 4 Es

It can help organisations design a customer-focused company that manages the intangible while forcing on revenues and profits.

It is "travel directed toward an engaged and authentic experience" with participative learning i arts, heritage or special character of a place.

Its objectives are to provide speed, flexibility, convenience and efficiency thru a shared economy.

Vacation that includes experience to learn that "provide greater insights, increased understanding and personal connection to the people and places visited".

It means that the product is not manufactured specifically for the market

a process by which things and activities come to be evaluated primarly in terms of their exchange value, in a context of trade

it's refers to as "privileged culture borrowing or stealing from a marginalized culture and strips elements of the culture to use it as a prop or for profits.

when someon seeks to understand and learn about another culture in an effort to broaden their perspective and connect with others cross-culturally.

-It refers to the relationship between demand and supply under different market scenarios and circumstances. -It is the study of resource management.

it's a concept that can be used to understand the economics of tourism.

Consumer choose between available products and services that are interchangeable which can be substituted for one another

Pair of elements within basket wherein one good is always preferred over another one.

study of how large-scale economic factors that impact the tourism industry.

study of the tourism industry, which the branch of economics that studies the behavior of individuals, households, and businesses.

S.W.O.T

refers to jobs where employees have face-to-face contact with tourists.

works with the supply side, includes jobs with intermediaries such as restaurant suppliers, contractors, marketing consultants and handicraft producers.

describe it as "labor-intensive" where working conditions are often precarious due to the seasonality

WTTC

UNWTO

IATA

ILO

"the mix in the workplace of people from different race, cultures and backgrounds"

refers to cultural differences between people that includes language, manner of dressing, traditons, morality, religion, social organizations as well as the way they interact with the environment.

refers to demographic information such as age, gender, ethnicity, sexual orientation, race, and physical ability.

Includes person's appearance, work experience, educational background, recreational habits, personal habits, income, marital status, parental status, and geographic location

Involve the job, position, management status, union affiliation, work location seniority, division/department/unit group, work content and functional level

-a set of moral principles, especially ones relating to or affirming a specific group, field, or for of conduct" - "of or for morals"

"distinction between right and wrong"

these are also referred to as rank-and-file employees

they are tasked with responsibilities including monitoring and coaching frontline employees.

these potions involve budgeting, analysis, planning and changes management in order to help employees and the organization.

these are heads of an organization. they may be either owners, corporate executives or both. they have limited contact with the customers since their role is more strategic in nature.

ASEAN

the ASEAN member countries are

this explains the mental, emotional, and behavioral ways that people experience the act of TRAVELLING.

it's the "study of groups and group interactions, societies, and social interactions viewed from the micro level composed of individuals and small groups to macro analysis of trends between large groups and societies.

the convergence between tourism and culture, and the increasing interest of visitors in cultural experiences, bring unique opportunities but also complex challenges for the tourism sector.

travel motivators include those related to physical activities to improve the travelers wellbeing or health.

the desire to know about other countries, their music, art, folklore, dances, painting and religion.

pertains to the desire to meet other people, visit friends or relatives, escape from routine, from family and neighbours

this group are trips related to business, conventions, study and pursuit of hobbies and education. travel would enchance one's recognition and good reputation.

It's a non-active travelers attending MICE, incentive travelers

it's a active traveler that pays the expenses from leisures and entertainment.

Fear of travelling

Fear of being in an airplane

Fear of driving

Fear of riding in a car

Fear of sea travel

Fear of trains

Fear of escalators

Fear of enclosed spaces