問題一覧
1
(internal/external) force that drives an employee to perform well.
motivation
2
determine whether a worker can do the job
ability & skill
3
Four individual differences
personality, self-esteem, intrinsic motivation, needs for achievement and power
4
- predictor of work & academic performance, and (OCB)
conscientiousness
5
associated with salary and setting high goals
stability
6
- correlated with the number of promotions received
extraversion
7
behaviors that are not part of an employee’s job but which make the organization a better place to work (e.g., helping others, staying late).
organizational citizenship behaviors (OCBs)
8
extent to which a person views him or herself as valuable and worthy.
self-esteem
9
Korman’s theory that employees will be motivated to perform at levels consistent with their levels of self-esteem.
consistency theory
10
positive or negative way in which a person views himself or herself as a whole.
chronic self-esteem
11
positive or negative way in which a person views him or herself in a particular situation.
situational self-esteem
12
positive or negative way in which a person views him or herself based on the expectations of others.
socially influenced self-esteem
13
idea that people behave in ways consistent with their self-image.
self-fulfilling prophecy
14
when high self-expectations result in higher levels of performance
Galatea effect
15
idea that if people believe that something is true, they will act in a manner consistent with that belief
pygmalion effect
16
when negative expectations of an individual cause a decrease in that individual’s performance.
golem effect
17
work motivation in the absence of such external factors as pay, promotion, and coworkers.
intrinsic motivation
18
work motivation that arises from such nonpersonal factors as pay, coworkers, and opportunities for advancement.
extrinsic motivation
19
a measure of an individual’s orientation toward intrinsic versus extrinsic motivation.
work preference inventory
20
from which theory is need for achievement and power
trait theory
21
extent to which a person desires to be successful. ● motivated by jobs that are challenging and which they have some control
need for achievement
22
extent to which a person desires to be around other people (to help).
need for affiliation
23
extent to which a person desires to be in control of other people.
need for power
24
theory that employees can be motivated by monitoring their own progress toward the goals they set and adjusting their behavior to reach those goals. ● ability to select, set, and modify goals
self-regulation
25
success from a given task increases self-esteem
Experience with Success
26
communicate confidence in an employee
supervisor behavior
27
3 to increase self-esteem
self-esteem workshops, experience with success, supervisor behavior