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  • valerie

  • 問題数 27 • 4/14/2024

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    問題一覧

  • 1

    (internal/external) force that drives an employee to perform well.

    motivation

  • 2

    determine whether a worker can do the job

    ability & skill

  • 3

    Four individual differences

    personality, self-esteem, intrinsic motivation, needs for achievement and power

  • 4

    - predictor of work & academic performance, and (OCB)

    conscientiousness

  • 5

    associated with salary and setting high goals

    stability

  • 6

    - correlated with the number of promotions received

    extraversion

  • 7

    behaviors that are not part of an employee’s job but which make the organization a better place to work (e.g., helping others, staying late).

    organizational citizenship behaviors (OCBs)

  • 8

    extent to which a person views him or herself as valuable and worthy.

    self-esteem

  • 9

    Korman’s theory that employees will be motivated to perform at levels consistent with their levels of self-esteem.

    consistency theory

  • 10

    positive or negative way in which a person views himself or herself as a whole.

    chronic self-esteem

  • 11

    positive or negative way in which a person views him or herself in a particular situation.

    situational self-esteem

  • 12

    positive or negative way in which a person views him or herself based on the expectations of others.

    socially influenced self-esteem

  • 13

    idea that people behave in ways consistent with their self-image.

    self-fulfilling prophecy

  • 14

    when high self-expectations result in higher levels of performance

    Galatea effect

  • 15

    idea that if people believe that something is true, they will act in a manner consistent with that belief

    pygmalion effect

  • 16

    when negative expectations of an individual cause a decrease in that individual’s performance.

    golem effect

  • 17

    work motivation in the absence of such external factors as pay, promotion, and coworkers.

    intrinsic motivation

  • 18

    work motivation that arises from such nonpersonal factors as pay, coworkers, and opportunities for advancement.

    extrinsic motivation

  • 19

    a measure of an individual’s orientation toward intrinsic versus extrinsic motivation.

    work preference inventory

  • 20

    from which theory is need for achievement and power

    trait theory

  • 21

    extent to which a person desires to be successful. ● motivated by jobs that are challenging and which they have some control

    need for achievement

  • 22

    extent to which a person desires to be around other people (to help).

    need for affiliation

  • 23

    extent to which a person desires to be in control of other people.

    need for power

  • 24

    theory that employees can be motivated by monitoring their own progress toward the goals they set and adjusting their behavior to reach those goals. ● ability to select, set, and modify goals

    self-regulation

  • 25

    success from a given task increases self-esteem

    Experience with Success

  • 26

    communicate confidence in an employee

    supervisor behavior

  • 27

    3 to increase self-esteem

    self-esteem workshops, experience with success, supervisor behavior