問題一覧
1
is a structured social system consisting of groups and individuals working together to meet some agreed upon objectives
Organization
2
is the study and application of knowledge and theories about how people as individuals and as groups act within an organization.
Organizational Behaviour
3
identifies the reasons for the company’s existence
Mission Statement
4
states what the company wants to become and sets the direction where the company is going.
Vision
5
explains the structure of the organization how it interacts with the dynamic forces in the environment
Organizational environment continuum
6
consists of behaviours and traits of individuals who can manage the organization
Leadership
7
links the organization to its employees and top the environment where it operates
Communication
8
provides techniques on how to arrive at good decisions
Decision making
9
implements the concepts of change, how it is handled and how it improves organizational performance
Organizational Change
10
All are four of organizational processes for achieving organizational performance, EXCEPT:
Management
11
is the accomplishment of the intended result of purpose.
Effectiveness
12
is the result of outputs to inputs.
Efficiency
13
involves meeting customer needs and expectations
Quality
14
reflects the relationship between inputs and outputs’
Productivity
15
is the extent to which the organization can meet the needs of its employees
Satisfaction
16
is the ability to increase organizational capacity by dealing effectively with environmental demands
Development
17
the ability of the organization to respond to internal and external change
Adaptiveness
18
These are important criteria of organizational success, EXCEPT
Adaptability
19
assumes the organizations exist for a purpose
Goal Approach
20
emphasizes that managers must deal with the internal and external aspects of the organiz
System's Theory Approach
21
scientific management and Hawthorne Studies
Early Days
22
Father of Scientific Management
Frederick Winston Taylor
23
founded the human relations theory
Elton Mayo
24
Development 14 Principles of management
Henry Fayol
25
French Industrialist who proposed the organizational structure, bureaucracy
Max Weber
26
OB as social science
Late 20th Century
27
The information and Technology
The OB Today
28
is a pattern of basic assumptions invented, discovered or developed by a given group.
Organizational Culture
29
is the process by which people learn about and adjust to the knowledge, skills, attitudes, expectations, and behaviors needed for a new or changing role within an organization.
Socialization
30
Three layers of culture, EXCEPT
Memories in the past
31
is the process, facilitated by social interactions, in which non-group-members learn to take on the values and standards of groups that they aspire to join, to ease their entry into the group and help them interact competently once they have been accepted by it.
Anticipatory socialization
32
The individual is now accepted on the job and tries to fit in.
Accomodation
33
The new hire tries to deal with conflicts between work and home.
Role Management
34
These are 3 Stages of Socialization, EXCEPT:
Social Organization
35
An organizational culture can be changed by the following conditions, EXCEPT
Leadership Transformation
36
exemplifies the basic culture of an organization. It summarizes values, attitudes, practices, and ethics of an organization.
Credo
37
the duty of an organization to exercise corporate citizenship by going beyond profits
Corporate Social Responsibility
38
The four (five) dimensions of corporate social responsibilty, EXCEPT
Respect
39
recognizes the importance of an inner life to people.
Workplace Spirituality
40
Cultural characteristics of Spiritual organizations, EXCEPT
Employee Motivation