Selects what, when, how and with whom to communicate

Stays calm and rational in all situations

Applies decision making as per time available

Manages challenges of language and culture

Recovers following indications of reduced situation awareness

Maintains the intended flight path using automation while managing other tasks and distractions

Conveys information clearly, accurately and concisely

Provides decisive leadership when required

Verifies accuracy of information and uses mental math to verify calculations

Manages time when carrying out tasks

Perseveres in working through problems while prioritising safety

Manually controls the aircraft using the relationship between aircraft attitude, thrust and performance, and navigation signals or visual information

Shows awareness of own workload, seeks and accepts support

Intervenes to resolve deviations

Complies with regulations in application of procedures

Accurately reads, interprets and responds to datalink messages

Identifies workload in others, offers and gives support

Applies to standard radiotelephone phraseology and procedures

Monitors automation, including engagement and mode transitions

Considers aircraft status and other information before application

Monitors flight guidance systems including engagement and mode transitions

Encourages communication and teamwork

Identifies where to find procedures. guidance and techniques

Asks relevant questions and clarifies received input

Follows procedures, guidance and techniques unless deviations are required to protect safety

Prioritises, plans and remains focused during tasks

Demonstrates resilience when encountering unexpected events

Monitors and assesses those involved in or affected by the operation

Seeks and verifies information from relevant sources

Applies knowledge effectively and efficiently

Develops solutions when no relevant procedure or guidance is available

Uses flight management, guidance systems and other automation appropriately

Carries out instructions when directed

Demonstrates knowledge of operating instructions and aeronautical fundamentals

Monitors and assesses all other aspects that may affect the operation

Projects effects of information and develops contingency plans

Adapts verbal and non-verbal communication to organisational and social culture

Uses flight management and guidance systems appropriately

Gives and receives feedback

Assesses overall workload and delegates tasks

Anticipates change, shares awareness and stays ahead of the situation

Verifies receiver’s understanding of the information

Controls the aircraft manually with accuracy and smoothness

Generates and considers options

Verifies that procedures are completed and have achieved intended outcome

Demonstrates knowledge of the operational environment, including routings, weather, airports and operational infrastructure

Monitors effects, reviews and adapts decisions

Demonstrates knowledge of regulations and guidance

Verifies that tasks are completed and have achieved intended outcome

Provides directions and takes initiatives

Shows interest in expanding knowledge

Identifies, assesses and manages threats and errors in a timely manner

Identifies deviations from the intended flight path and takes action

Takes responsibility for decisions and actions

Monitors and assesses aircraft energy state and its intended flight path

Identifies and analyses deviations

Identifies deviations from the intended flight path and takes action

Manages and recovers from distractions, interruptions and errors during tasks

Engages others in planning and preparation

Controls the flight path to achieve optimum operational performance

Applies procedures, guidance and techniques correctly and timely

Maintains the intended flight path during manual flight while managing other tasks and distractions

Considers inputs from others

Knows how to find or obtain relevant information

Listens actively and demonstrates understanding

Uses appropriate level and mode of automation, timely and considering phase of flight and workload

Resolves conflicts and disagreements in a timely manner

Demonstrates knowledge of aircraft systems and limitations

Monitors and assesses the state of the aircraft and its systems

Identifies when someone is ready to receive information

Monitors, reviews and cross-checks during tasks

Carries out operations as per applicable procedures

Controls the flight path to achieve optimum operational performance

Uses appropriate escalation in communication to resolve deviations