HRM (Chapter 5)

57問 • 1年前

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The beginning of training can be traced to

stone age

It started during the industrial revolution when apprentice were provided direct instruction in the operation of machines

vocational training

Requires newer skills and knowledge in many areas

rapid technological changes

Is the process where people acquire capabilities to aid in the achievement of organizational goals

training

Is the planned introduction of new employees to their jobs coworkers and organization

orientation

Has the design the orientation program and incorporate topics

hrd

Discover reporting for work time in time out policies related to employee discipline and behavior at work and other important company regulations

company policies rules and regulations

Both the employer and employee want to start right and become productive as soon as possible

productivity enhancement

Employees with effective orientation programs tend to stay longer with the company

turnover reduction

Well oriented employees can immediately contribute to the goals and objectives of the organization

organization effectiveness

A good orientation program creates a favorable impression of the organization and its work

favorable employee impression

It tries to ease the employees entry in the work group

enhancement interpersonal acceptance

Skills needed to perform one's job effectively

basic skills

The use of technology to share with other employees

advanced skills

The global market is quality competitive

understanding of the customer needs

Refers to the systematic approach for the development of training programs

instructional design process

The specific source of information and operational measures or an organization level needs analysis

organizational analysis

The job description and the job specifications provide information on the performance expected and the skills necessary for employees to accomplish the required work

task analysis

The use of performance appraisal data in making this individual analysis is the most common approach

individual analysis

It reveals the employees inadequacy to perform certain types of task and this will reveal what necessary training is needed to correct the weakness

performance review

Is the desire of the trainee to learn the content of the training program

positive attitude

It is the employees belief that he can successfully learn the content of the training

self efficacy

The employee must understand that the training is related to his job personal and career benefits as it may include process or procedures to make his work easier and is needed due to change in work technology

understanding the benefits or consequences of training

The employee must be given the choice of what training program he would like to attend

awareness of training needs career interests and goals

This refers to the degree of the employees desire to learn the cognitive ability reading and writing skills and other technology changes necessary in the work environment

basic skills

Involves a permanent change in behavior

learning

Refers to a group of employees who work together to learn from each other and develop a common understanding on how to get the work done

community of practice

As the most important aspect of training administration which means coordinating activities before during and after the program

coordination

These are the determining factors in the selection of training courses and material

immediate and specific needs of a company

Is best determined by a survey of company needs with the help of a questionnaire and job analysis and by examining various records pertaining to cost labor turnover absenteeism and other relevant factors in the particular organization

subject matter

Is the practical application of what was learned in the program

transfer of training

Is the passive receipt of information that includes the traditional instructions distance learning in audio visual techniques

presentation method

This refers to the training method that require on the job training simulation business games case studies behavior modeling interactive videos and web based training

hands-on training

It helps trainees share ideas and experiences build group or team identity understand the dynamics of interpersonal relationship and get to know their own strength and weaknesses and those of their coworkers

group building method

Compares the post training results to the objectives expected by the management trainers and trainees

evaluation of training

Will measure the benefits derived from the activity

training assessment

It represent the level of how will the trainees have learned facts ideas concepts theories and attitudes

learning

There must be a change in the work attitude and behavior of the trainee after the training

behavior

Employer evaluate results by measuring effect of training on the achievement of organizational objectives

results

Refers to formal education job experiences relationships and assessment of personality and abilities that employee prepare for the future

development

Involves collecting information and providing feedback on employees behavior communication style or skills or leadership potentials as preparation for formal induction to the development program

assessment

Employees are sent to this to take examination covering personality test communication skills personal inventory assessment benchmarking and other examination

assessment centers

Pencil and paper test have been used for years to determine employees development potential and needs

psychological training

Measures the employees potential when done properly could be a good source of development information

performance appraisal

The immediate supervisor coaches he subordinate employee in performing certain functions that are necessary for its advancement

management coaching

What does management coaching combines

observations and suggestions

Assigning promising employees to important committees can give the employees a broader exercise

committee assignments

This is the process of shifting employees from one point to another

job rotation

This is the assignment of the assistant to the position who works directly under the manager

assistant to the position

The first to adding challenges or new responsibilities to the employers current job

job enlargement

Employees can also develop skills and increase their knowledge about the company and its operation by interacting with more experience organization members

mentoring

The company sends the employee to formal seminars workshops and other training programs offered by training consultants and agencies

formal education

This organizational interventions are usually conducted away from work about 3 to 4 days

team building

This is a classroom type of training techniques that provides a medium through the application of management behavior concepts and analysis

case studies

Is a development technique requiring the training to assume a role in a given situation and act the behavior associated with it

role playing

These are business games developed by human resources experts that require the participants to analyze a situation and decide the best course of action based on a given data

simulation

Reveals the employees inadequacy to perform certain type of tasks and this will reveal what necessary training is needed

performance review

Strategic cost

aen silang · 71問 · 1年前

Strategic cost