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  • Jhe Xiell

  • 問題数 56 • 10/1/2024

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  • 1

    concern with moral issues and choices and deals with right and wrong behavior

    Ethics

  • 2

    It relates to choices and judgement about acceptable standards of conduct that guide the behavior of individuals and groups

    Ethics

  • 3

    Comprises the principles and standards that guide the behavior of individuals and groups in the world of business

    Business ethics

  • 4

    is a problem, situation, or opportunity requiring an individual, group or organization to choose among several actions that must be evaluated as right or wrong, ethical or unethical

    Ethical issue

  • 5

    Classification of Ethical Issues

    Abusive, lying, conflict of interest, fraud and sexual harassment, discrimination

  • 6

    Types of Fraud (3)

    Accounting fraud, marketing fraud, consumer fraud

  • 7

    Can be related to physical threat, false accusations, annoying a coworker, profanity, insults yelling, harshness and ignoring someone to being unreasonable and the meaning of these words can be different depending on the person's perspective

    Abusive

  • 8

    Associated with a hostile workplace when someone or a group considered a target threatened, harassed belittled, verbally abused or overly criticized

    Bullying

  • 9

    Relates to distorting the truth.

    Lying

  • 10

    Types of Lying

    White lie, lying by commission, lying by ommission

  • 11

    Includes joking without malice, that is told in order to avoid hurting someone's feeling

    White lie

  • 12

    Creating a perception or belief by word that intentionally deceive the receiver of the message (lying about being at work)

    Lying by commission

  • 13

    Involves intentionally not informing the receiver of material facts.

    Lying by ommission

  • 14

    Is the situation when an individual must choose whether to advance his or her own interests, those of his/her organization, or those of some other group

    Conflict of interest

  • 15

    Any false communication that deceives, manipulate or conceals facts to create a false impression when others are damaged or denied a benefit

    Fraud

  • 16

    When an individual engages in deceptive practices to advance his or her own interest over those of the organization or some group

    Fraud

  • 17

    Accountants are bound to follow regulations but are faced with issues like reduced fees

    Accounting fraud

  • 18

    The intentional misrepresentation or deceit during the process of creating, distributing, promoting, and priving products

    Marketing fraud

  • 19

    Occurs when consumers attempt to deceive business for their own gain

    Consumer fraud

  • 20

    Typically involves an employee who assists the consumer fraud

    Collusion

  • 21

    May involve a consumer staging an accident in a grocery store and then seeking damages against the store for it's lack of attention to safety

    Duplicity

  • 22

    The practice of unfairly treating a person or group of people differently from other people or groups of people

    Discrimination

  • 23

    Can be defined as any repeated, unwanted behavior of sexual nature perpatrated upon one individual by another

    Sexual harassment

  • 24

    Understanding the Ethical Decision –Making Process

    Organizational relationship, individual factors, opportunity

  • 25

    Individuals make ethical choices on the basis of their own concepts of right or wrong and they act accordingly in their daily lives

    Individual factors

  • 26

    Principles or rules that individuals apply in deciding what is right or wrong

    Moral philosophy

  • 27

    A person's principles and values that define what is moral or immoral

    Moral philosophy

  • 28

    Classification of moral philosophy

    Consequentialism, ethical formation, justice theory

  • 29

    A class of moral philosophy that considers a decision right or acceptable if it accomplishes a desired result such as pleasure, knowledge, career, growth, the realization of self interest or utility

    Consequentialism

  • 30

    A philosophy that defines right or acceptable conduct in terms of the consequences for the individual

    Egoism

  • 31

    A consequential philosophy that is concerned with seeking to find the greatest good for the greatest number of people

    Utilitarianism

  • 32

    A class of moral philosophy that focuses on the rights of individuals and on the intentions associated with a particular behavior rather than on its consequences

    Ethical formation

  • 33

    Is a class of moral philosophy that relates to evaluations of fairness or the disposition to deal with perceived injustice of others

    Justice theory

  • 34

    3 types of justice

    Distributive justice, procedural justice, interactional justice

  • 35

    Evaluates the outcome or results of a business relationship

    Distributive justice

  • 36

    The process and activities employed to procedure an outcome or results.

    Procedural justice

  • 37

    Concerns about compensation would relate to the perception that salary and benefits decisions were consistent and fair to all categories of employees

    Procedural justice

  • 38

    Evaluates the communication processes used in the business relationship

    Interactional justice

  • 39

    Psychologist proposed that the people progress through stages in their development or moral reasoning

    Lawrence Kohlberg

  • 40

    Stages of moral development

    punishment and obedience, individual instrumental purpose and exchange, mutual interpersonal expectation, relationships and conformity, social justice and conscience maintenance, prior rights, social contract or utility, universal ethical principles

  • 41

    Suggest that people may change their moral beliefs and behavior as they gain education and experience in resolving conflicts and this helps accelerates their progress

    Kohlberg theory

  • 42

    The willingness to exert high levels of effort to reach organizational goals conditioned by the efforts ability to satisfy some individual needs

    Motivation

  • 43

    3 major relevant motives or needs in work situation

    Need for achievement, need for power, need for affiliation

  • 44

    Ethical choices in business are most often made jointly in committee and work groups or in conversations with co worker

    Organizational relationship

  • 45

    Is a set of values, beliefs, goals, norms and rituals shared by members or employee handbook, codes of conduct...

    Organizational

  • 46

    Focusses specially on issues of right and wrong

    Ethical climate

  • 47

    Determines whether an individual perceives an issue as having an ethical component

    Ethical climate

  • 48

    Includes superiors, peers and subordinates in the organization who influence the ethical decision making process

    Significant others

  • 49

    A guide of principles designed to help professionals conduct business honestly and with integrity

    Code of ethics

  • 50

    Outline the mission and values of the business or organization, how professionals are supposed to approach problems

    Code of ethics document

  • 51

    Referred to as an "ethical code" may encompass areas such as business ethics, a code of professional practice and an employee code of conduct

    Code of ethics

  • 52

    6 pillar of characters

    Trustworthiness, respect, responsibility, fairness, caring, citizenship

  • 53

    kind of consequentialism

    Egoism, utilitarianism

  • 54

    A set of conditions that limit barriers or provide rewards

    Opportunity

  • 55

    There is no place in an organization for those who suddenly become accepting of the ethical standards only after they have been caught violating them

    Jimmy swaggart rule

  • 56

    He said that there are 3 major relevant motives or needs in work situations

    McClelland's learned theory