問題一覧
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concern with moral issues and choices and deals with right and wrong behavior
Ethics
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It relates to choices and judgement about acceptable standards of conduct that guide the behavior of individuals and groups
Ethics
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Comprises the principles and standards that guide the behavior of individuals and groups in the world of business
Business ethics
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is a problem, situation, or opportunity requiring an individual, group or organization to choose among several actions that must be evaluated as right or wrong, ethical or unethical
Ethical issue
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Classification of Ethical Issues
Abusive, lying, conflict of interest, fraud and sexual harassment, discrimination
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Types of Fraud (3)
Accounting fraud, marketing fraud, consumer fraud
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Can be related to physical threat, false accusations, annoying a coworker, profanity, insults yelling, harshness and ignoring someone to being unreasonable and the meaning of these words can be different depending on the person's perspective
Abusive
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Associated with a hostile workplace when someone or a group considered a target threatened, harassed belittled, verbally abused or overly criticized
Bullying
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Relates to distorting the truth.
Lying
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Types of Lying
White lie, lying by commission, lying by ommission
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Includes joking without malice, that is told in order to avoid hurting someone's feeling
White lie
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Creating a perception or belief by word that intentionally deceive the receiver of the message (lying about being at work)
Lying by commission
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Involves intentionally not informing the receiver of material facts.
Lying by ommission
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Is the situation when an individual must choose whether to advance his or her own interests, those of his/her organization, or those of some other group
Conflict of interest
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Any false communication that deceives, manipulate or conceals facts to create a false impression when others are damaged or denied a benefit
Fraud
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When an individual engages in deceptive practices to advance his or her own interest over those of the organization or some group
Fraud
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Accountants are bound to follow regulations but are faced with issues like reduced fees
Accounting fraud
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The intentional misrepresentation or deceit during the process of creating, distributing, promoting, and priving products
Marketing fraud
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Occurs when consumers attempt to deceive business for their own gain
Consumer fraud
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Typically involves an employee who assists the consumer fraud
Collusion
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May involve a consumer staging an accident in a grocery store and then seeking damages against the store for it's lack of attention to safety
Duplicity
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The practice of unfairly treating a person or group of people differently from other people or groups of people
Discrimination
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Can be defined as any repeated, unwanted behavior of sexual nature perpatrated upon one individual by another
Sexual harassment
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Understanding the Ethical Decision –Making Process
Organizational relationship, individual factors, opportunity
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Individuals make ethical choices on the basis of their own concepts of right or wrong and they act accordingly in their daily lives
Individual factors
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Principles or rules that individuals apply in deciding what is right or wrong
Moral philosophy
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A person's principles and values that define what is moral or immoral
Moral philosophy
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Classification of moral philosophy
Consequentialism, ethical formation, justice theory
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A class of moral philosophy that considers a decision right or acceptable if it accomplishes a desired result such as pleasure, knowledge, career, growth, the realization of self interest or utility
Consequentialism
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A philosophy that defines right or acceptable conduct in terms of the consequences for the individual
Egoism
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A consequential philosophy that is concerned with seeking to find the greatest good for the greatest number of people
Utilitarianism
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A class of moral philosophy that focuses on the rights of individuals and on the intentions associated with a particular behavior rather than on its consequences
Ethical formation
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Is a class of moral philosophy that relates to evaluations of fairness or the disposition to deal with perceived injustice of others
Justice theory
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3 types of justice
Distributive justice, procedural justice, interactional justice
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Evaluates the outcome or results of a business relationship
Distributive justice
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The process and activities employed to procedure an outcome or results.
Procedural justice
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Concerns about compensation would relate to the perception that salary and benefits decisions were consistent and fair to all categories of employees
Procedural justice
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Evaluates the communication processes used in the business relationship
Interactional justice
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Psychologist proposed that the people progress through stages in their development or moral reasoning
Lawrence Kohlberg
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Stages of moral development
punishment and obedience, individual instrumental purpose and exchange, mutual interpersonal expectation, relationships and conformity, social justice and conscience maintenance, prior rights, social contract or utility, universal ethical principles
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Suggest that people may change their moral beliefs and behavior as they gain education and experience in resolving conflicts and this helps accelerates their progress
Kohlberg theory
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The willingness to exert high levels of effort to reach organizational goals conditioned by the efforts ability to satisfy some individual needs
Motivation
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3 major relevant motives or needs in work situation
Need for achievement, need for power, need for affiliation
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Ethical choices in business are most often made jointly in committee and work groups or in conversations with co worker
Organizational relationship
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Is a set of values, beliefs, goals, norms and rituals shared by members or employee handbook, codes of conduct...
Organizational
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Focusses specially on issues of right and wrong
Ethical climate
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Determines whether an individual perceives an issue as having an ethical component
Ethical climate
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Includes superiors, peers and subordinates in the organization who influence the ethical decision making process
Significant others
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A guide of principles designed to help professionals conduct business honestly and with integrity
Code of ethics
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Outline the mission and values of the business or organization, how professionals are supposed to approach problems
Code of ethics document
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Referred to as an "ethical code" may encompass areas such as business ethics, a code of professional practice and an employee code of conduct
Code of ethics
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6 pillar of characters
Trustworthiness, respect, responsibility, fairness, caring, citizenship
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kind of consequentialism
Egoism, utilitarianism
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A set of conditions that limit barriers or provide rewards
Opportunity
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There is no place in an organization for those who suddenly become accepting of the ethical standards only after they have been caught violating them
Jimmy swaggart rule
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He said that there are 3 major relevant motives or needs in work situations
McClelland's learned theory