問題一覧
1
includes greeting and interacting with questions, taking. Orders, and responding to any concerns or special requests.
Customer Service
2
A ___________ or wine steward. is a trained and knowledgeable wine professional, normally working in fine restaurants, who specializes in all waspects of wine service as well as wine and food pairing. The role of the sommeller in fine dining today is much more specialized and informed than that of a wine waiter.
Sommelier
3
Prepares and serves beverages including cocktails and may take custumer order
Bartender
4
Food and beverage service staff often have a hierarchical structure with multiple levels each with their owa set of jobs and responsibilities. This is a general overview.
Staff
5
a person who works in a restaurant removing dirty dishes and bringing clean ones.
Busboy
6
a person employed in an office or rather establishment to answer the telephone to deal with clients, and greet visitors
Receptionist
7
A ___________ (also known as a food server, kitchen hand, or waiters and waitresses) is someone who in employed in the and is respo hospitality industry responsible for serving food and an drink to customers in a restaurant or at A reception. Food and beverage servers usually set and clear tabies and glasses arid stock and serve the food and drinks in the restaurant.
Food Attendant
8
Takes orders, provides food and beverages and guarantees and pleasure
Food and Beverage Server/Waitstaff
9
entails accurately recording and relaying orders to the kitchen or bar while assuring timely delivery.
Order Management
10
A person who serves food and drink to customers in a variety of settings, such as restaurants hotels, pubs, and catering services.
Food and Beverage Service Personnel
11
includes delivering food and beverages to quests and ensuring they have all they need during their meal
Serving
12
includes accepting payments, managing cash or credit transactions, and issuing receipts.
Payment Management
13
Role: Oversees the entire food and beverage operation, including baligeting, menu planting, and overall service standards Responsibilities. Strategic planning, stall management, vendor relations, and ensuring compliance with health and safety regulations
Food and Beverage Director
14
Assists servers with table removal and setting, as well as keeping the dining room clean and organized
Busser
15
Assists the head chef, manages the kitchen crew, and monitors food preparation and cooking.
Sous Chef
16
Role: Supports the Food and Boverage Manager in daily operations. Responsibilities Supervises staff. handles quest issues and ensures efficient service.
Food and Beverage Assistant Manager
17
Entails keeping the dining room clean and organized, which includes removing tables and handling waste.
Maintaining Cleanliness
18
In charge of menu development, kitchen management, and guaranteeing food quality and safety.
Head Chef/Executive Chef
19
Role: Manages the daily operations of a specific restaurant or bar within the establishment. Responsibilities: Scheduling staff, managing inventory, and ensuring customer satisfaction.
Restaurant Manager/Bar Manager
20
a person who operates the cash register in shops and restaurants. They also operate cash registers at movie theaters, hotels, and other types of businesses. The term may also refer to an employee in a company who is responsible for receiving and disbursing money.
Cashier
21
Greets and seats guests, organizes reservations, and maintaining a waiting list
Host/Hostess