問題一覧
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must be used together to clearly impart the message.
VERBAL/NONVERBAL DIMENSIONS
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Speak of the factors that may or may not highlight traditional and conventional communication
FORMAL/INFORMAL DIMENSIONS
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Mean spoken communication and transcription of thoughts and ideas.
ORAL/WRITTEN DIMENSIONS
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Rely on the fact that Messages always have a Purpose. There is an intention when people communicate with others. In fact, this intention is why we want to communicate in the first place. One wants to say something, but one may intend may not be the actual result. Sometimes, people laugh at something that was said, even if the Speaker meant it to be taken seriously. It must be remembered that every Message has an unintended meaning. In fact, the Speaker may not even be aware of it. The Speaker only finds out after, when the Listener reacts by saying that the Speaker has been discourteous, dishonest, or has hurt the Listener’s feelings; or when the Listener claps or laughs, when the Speaker did not expect that reaction.
INTENTIONAL/UNINTENTIONAL DIMENSIONS
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Encompass the use of language, the word choosen
verbal dimensions
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usually means the meticulous observation of appropriateness in dress, language, and setting
formal dimensions
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is the energy that influences a person’s behavior in different ways in his/her pursuit of his/her goals or objectives.
to motivate
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communication makes possible the release or unloading of emotions, resulting in catharsis.
to facilitate emotional expression
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to exercise restraint or direction formally or informally.
to control and regulate
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communication allow us to out and react t the behaviour of people around us.
to effect social interaction
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the most basic function of communication.
to provide information
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a social process in which people work together to realize their common goal.
cooperation
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a social process whereby social behaviour is exchanged for a reward which may be material (money, objects) or nonmaterial (a "thank you").
exchange
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a process by which two or more people interact and fight for a goal that only one can win.
competition
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refers to strong disagreement between people, groups, and so on. Which result in often angry argument.
conflict
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process of getting something or making someone do something using threats.
coercion
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can be achieved thru small talk; motivation of people can be done by means of light control talk: Regulation and control can be affected by engaging in heavy control talk.
social interaction
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is good for problem-solving and conflict resolution. It may be used to facilitate emotional expression for catharsis, which is the act of purging, cleansing, and unloading of ideas and emotions. It is usually done with people you have a bond relationship. To concentrate on the here and now To share feelings To acknowledge feelings To accept without judging
straight talk
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is another nonthreatening approach when you want to gather data or the consensus of others to be able to provide information. To center an issue To examine and classify the issues
search talk
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is another nonthreatening approach when you want to gather data or the consensus of others to be able to provide information. To center an issue To examine and classify the issues
search talk
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designed to place blame and to control or regulate people. Creates defensiveness on the part of the receiver and is rarely, if ever appropriate. PURPOSES: To blame To attack To threaten To coerce To demand
heavy control talk
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is the tactful use of power to get the results. It may be used to motivate people. PURPOSES: To persuade To direct To seek but not force agreement To use legitimate authority
light control talk
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used to effect social interaction. PURPOSES: To maintain status quo To break the ice To get acquainted, and To establish relationship
small talk
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3 FLOWS OF INFORMATION:
Downward flow Upward flow Horizontal flow
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the function of communication that uses languages, gestures, and emotions to manage individual or group activities. Regulation/control is observable if we focus on the verbal and nonverbal cues used by the speaker to achieve his/her purpose.
regulation and control
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This communicative function is the most obvious, the most often used, and the most popular. Imagine how many people in the world use this function everyday. Notice that one's interaction with different people from different groups will not be the same interaction experience. Still, communication happens between you and them.
social interaction
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Its purpose is to move another person to act and be moved in the particular direction the speaker wants the person to move.
emotional expression
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This communicative function is to provide pieces of information. This is solely to give the listeners an' additional knowledge about something.
information
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It is believed to be the most purposive, when people communicate, they always have a purpose or a reason. There will always be a goal to be achieved and a motive to be accomplished.
motivation
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It is believed to be the most purposive, when people communicate, they always have a purpose or a reason. There will always be a goal to be achieved and a motive to be accomplished.
motivation
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The words are usually directives, orders, requests, etc., meant to regulate and control other people's behaviour. In certain cases involving women or in situations in Philippine society involving a superior and a subordinate, an order is oftentimes worded as a request. A traffic constable telling a pedestrian to cross the street using the pedestrian lanes. A parent telling her children to behave. A child telling her parents to stop teasing her about her crush. The school janitor telling the students to move away from the corridor he's cleaning.
verbal cues of regulation and control
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The words usually used are mostly informal terms and casually delivered, although Philippine society dictates certain decorum when talking to elders or figures of authority. Asking the maintenance people where the CR is. A group of students in the corridor talking about something. The boys called out to friends to come over and join them. The employees teasing their manager during his surprise birthday. A group of senior citizens sharing experiences of their childhood
verbal cues of social interaction
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More direct and purposeful words are chosen for both men and women, although these can be softened For the children and the elderly. 1. A student asking her teacher to give more consideration for the project. 2. A customer convinces a vendor to sell a bigger sized mango for the same price as a smaller one. 3. A politician making promises during a campaign.
verbal cues of motivation
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The speaker should take into consideration his/her listeners' culture, age, gender, social status, and religion.
verbal cues of information
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There are words children use that the elderly might find insulting and vice versa, so be very careful on your choice of words
verbal cues of emotional expression
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When we appeal to someone by using emotions, we accompany this appeal with touching, hand holding or hugging, or even putting an arm around someone's shoulder. Certain societies do not allow women and men to touch, while others still frown on men and women intermingling freely.
non verbal cues of emotional expression
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The delivery of information can be shown through actual demonstrations and pictures.
non verbal cues of information
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Strong words are accompanied by emphatic gestures and a forceful tone of voice. Direct eye contact is necessary to underscore the speaker's sincerity and conviction. 1. A friend patting another friend's shoulder af- ter the latter's break-up
non verbal cues of motivation
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The tone used is friendly, even teasing, and the bodily action is relaxed
non verbal cues of social interaction
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The tone and the bodily action that accompany the words are authoritative and firm. Eye contact is direct. In our culture, these may be softened for children. and the elderly. The teacher looks sharply at the noisy students. A traffic constable directing the motorists to proceed to the left side.
non verbal cues of regulation and control