問題一覧
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process of interpreting the encoded message of the speaker by the receiver
decoding
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commit; promising to do something
commisive
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changing an external situation
declarative
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the context dictates and affects the way people communicate,
speech styles
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hand movements/gestures; head movements; posture; facial expressions; proxemics; leg/foot movements; physical appearance; tongue clicking; lip biting
body languages
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this style is used in formal settings; one-way (unlike consultative style)
formal
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the language that you use should be appropriate to the environment or occasion (ex. formal or informal)
appropriateness
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factors that affect the flow of communication
barriers
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Developmental Model of Intercultural Sensitivity
Bennett and Bennett (2004):
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involves 2 or more people; contextual in nature; classified into four
interpersonal
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the actual act of uttering
locutionary
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banking on the universality of ideas rather than on cultural differences
minimization
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implies the use of simple and specific words to express ideas; achieved when the speaker focuses on a single objective in their speech so as not to confuse the receivers
clearness
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a belief that one culture is lesser (inferior), resulting in looking up on/to another culture
xenocentrism
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correctness in grammar eliminates negative impact on the receivers and increases the credibility and clarity of the message
correctness
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includes a feedback loop and the process of encoding, decoding, and interpretation
schramm model
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speaker carries out a nomination to collaboratively and productively establish a topic
nomination
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covers how procedural formality or informality affects the development of topics in conversations
topic control
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the conversation participants’ close-initiating expressions that end a topic in a conversation; takes responsibility for signaling the end of the discussion
termination
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allows individuals to interact with others
social interaction
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face-to-face discussion/interaction towards a goal among 3 to 10 individuals; communication is a 2-way process
small group
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asking a person to do a task
directive
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is a process; involves 2 or more people; encompasses verbal and nonverbal manners or both at the same time
communication
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open-mindedness towards varied world views; very open to world views when accepting new perspectives
adaptation
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how speakers address the problems in speaking, listening, and comprehending that they may encounter in a conversation; self-righting mechanism in any social interaction
repair
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form of the utterance and the intended meaning has no connection
indirect speech acts
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source of information or message/center; initiator of the communication process
speaker
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motivates or encourages people to live better
motivation
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delivering or sending a message before or in front of a group; 1 speaker that has absolute control/authority
public
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number of people; the environment in which the speech takes place; can be classified into intrapersonal and interpersonal
speech context
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this style is common among peers and friends;
casual
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involves moving from one topic to another; it is where one part of a conversation ends and where another begins
topic shifting
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begins to appreciate/appreciation of cultural differences in behavior and values
acceptance
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words should be carefully chosen in consideration of the gender, roles, ethnicity, preferences, and status of the person or people you are talking to
ethics
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environment where communication takes place
context
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process by which people decide who takes the conversational floor; the primary idea is to give all communicators a chance to speak
turn-taking
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words that vividly or creatively describe things or feelings usually add color and spice to communication;
vividness
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a person’s beliefs and practices should be understood based on that person’s own culture; looking at a culture based on its standards and perspectives
cultural relativism
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reactions, responses, or information provided by the receiver
feedback
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evidence of multifarious cultural viewpoints; start to go beyond their own cultures and see themselves and their actions based on multifarious cultural viewpoints
integration
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conveys information
information dissemination
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the result of the utterance
perlocutionary
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interaction in which words are used to relay a message; for effective and successful verbal communications, express ideas by using words, which can be easily understood by the person you are talking to
verbal communication
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facilitates people’s expression of their feelings and emotions
emotional expression
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depicts communication as a linear or one-way process consisting of five (5) elements; mother of all communication models;
shannon weaver model
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recipient of the message or someone who decodes the message
receiver
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speakers who often use simple yet precise and powerful words are found to be more credible;
brevity
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any limitation you may have as a speaker
restriction
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control behavior
control
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essential to the quality of the communication process in general; communication should include everything that the receiver needs to hear for them to respond, react, or evaluate properly
completeness
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this style is the standard one; professional or mutually acceptable language (respect) is a must in this style
consultative
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contextual utterances made by a speaker for an intended effect;
speech acts
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statements (those usually ending in a period); exclamation
falling intonation
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communication that occurs between 2 people
dyad
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this style is “frozen” in time and remains unchanged; mostly occurs in ceremonies;
frozen
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failure to recognize cultural differences; tendency to stereotype
denial
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conveying your emotions
expressive
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the message is concrete and supported by facts, figures, and real-life examples and situations; makes the receiver more connected to the message conveyed
concreteness
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a belief that one’s culture is better (superior) than others
ethnocentrism
60
does not mean keeping the message short, but making it direct or straight to the point;
conciseness
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attitudes and behavior of certain social, ethnic, or age groups; way of life, general customs, and beliefs of a particular group of people at a particular time
culture
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information, ideas, or thoughts conveyed by the speaker in words or in actions; what the speaker wants to convey; may be words or actions
message
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statements that must be said at the right time, by the right person, and at the right place for a change to happen
performatives
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sending and receiving of messages across languages and cultures
internal communication
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close-ended questions; offers; enumerations
rising notation
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process of converting the message into words, actions, or other forms that the speaker understands
encoding
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an interaction where behavior is used to convey and represent meanings;
nonverbal communication
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this style is private, which occurs between or among close family members or intimate individuals;
intimate
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the speaker shows courtesy in communication by respecting the culture, values, and beliefs of their receivers; being courteous creates a positive impact on the receivers
courtesy
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communication taking place through media (TV, radio, the net, books, newspapers, etc.);
mass communication
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two-way process with the inclusion of feedback as an element;
transaction model
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the speaker should always consider relevant information about the receiver (mood, background, race, preference, education, status, and needs); to easily build rapport with the receiver
consideration
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communication that centers on one person where the speaker acts both as the sender and the receiver of the message
intrapersonal
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the meaning of words, feelings, or ideas may be interpreted differently by a listener; it is essential to clearly state your message and express your ideas or feelings
clarity
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social function of the utterance/reflects the intent of the speaker
illocutionary
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medium or the means, personal or nonpersonal, verbal or nonverbal, in which the encoded message is conveyed
channel
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existence of superiority complex (ethnocentrism) vs. inferiority complex (xenocentrism) towards a culture
defense
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sharing what you believe in
assertive