STOM-SG-4

34問 • 1年前

Jhe Xiell

通報

問題一覧

To conceive the looks, arrangement and workings of something before it is created

Design

The rate at which units merge from the process

Throughput rate

The number of units passing through the process per unit of time

Throughput rate

The average elapsed time taken for inputs to move through the process and become outputs

Throughput time

Also called the "work in process or in-process inventory"

The number of units

As an average over a period of time

The number of units

The proportion of a available time that the resources within the process performing useful work

Utilization

Operations Performance Objective

Quality, speed, dependability, flexibility, cost

Environmentally Sensitive Design

The sources of inputs to a service or product, Quantities and sources of energy consumed in the process, the amounts and type of waste material that are created in the process, the life of the product itself, the end of life of the product

Process Types (Manufacturing operations)

Project processes, jobbing processes, batch processes, mass processes, continues processes

Process Types (Services operations)

Professional services, service shops, mass services

Those which deal with discrete, usually highly customized products. (high variety, low volume)

Project processes

Each product has resources devoted more or less exclusively to it. (high variety, low volume)

Jobbing processes

Can often look like jobbing processes but does not have quite the degree of variety associated with jobbing. low variety, high volume)

Batch processes

Those which produce goods in high volume and relatively narrow variety narrow that is, in terms of the fundamentals of the product design. (high volume, high variety)

Mass processes

One step beyond mass processes insomuch as they operate at even higher volume and often have even lower variety. (higher volume, lower variety)

Continues processes

defined as high contract organizations where customers spend a considerable time in the service process. (high variety, low volume)

Professional services

Are characterized by levels of customer contact, customazition, volumes of customers and staff discretion, which position them between the extremes of professional and mass services. (between variety and volume)

Service shops

Have many customer transactions,, involving limited contact time and little customization.

Mass services

Dividing the total task down into smaller parts

Division of labour

Advantages in Division of Labour

It promotes faster learning, automation becomes easier, reduced non-productive work

Drawbacks to highly divided jobs

Monotony, physical injury, low flexibility, poor robustness

The shorter task the more often operations will need to repeat it

Monotony

The continued repetition of a very narrow range of movements can. The over use of some parts of the body

Physical injury

Dividing a task up into many small parts often gives the job design a rigidity which is difficult to change under changing circumstances

Low flexibility

Highly divided jobs imply customers, materials or information passing between several stages

Poor robustness

Human Implications for Process Design (2)

Scientific method, ergonomics

Is concerned primarily with the physiological aspects of job design

Ergonomics

Job Characteristics

Job rotation, job enlargement, job enrichment, empowerment, team working

This means moving individuals periodically between different sets tasks to provide some variety in their activities (giving task/job)

Job rotation

The most obvious method of achieving at least some of the objectives of behavioral job design is by allocating a large number of tasks to individual. (giving level of activity)

Job enlargement

Not only means increasing the number of tasks but also allocating extra tasks which involve more decision making, greater autonomy and greater control over job. (giving authority)

Job enrichment

Usually taken to mean more than simple autonomy. Whereas autonomy means giving staff the ability to change how they do their jobs.

Empowerment

A development in job design which is closely linked to the empowerment concept is that of team based work organization ( sometimes called "self managed work teams)

Team working

IMC Forecasting

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GG&SR SG-4

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GG&SR SG-5

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STOM-SG-1

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26問 • 1年前

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STOM-SG-2

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36問 • 1年前

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29問 • 1年前

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GG&SR SG6

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GG&SR SG8

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GG&SR SG7

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22問 • 1年前

Jhe Xiell

問題一覧

To conceive the looks, arrangement and workings of something before it is created

Design

The rate at which units merge from the process

Throughput rate

The number of units passing through the process per unit of time

Throughput rate

The average elapsed time taken for inputs to move through the process and become outputs

Throughput time

Also called the "work in process or in-process inventory"

The number of units

As an average over a period of time

The number of units

The proportion of a available time that the resources within the process performing useful work

Utilization

Operations Performance Objective

Quality, speed, dependability, flexibility, cost

Environmentally Sensitive Design

Process Types (Manufacturing operations)

Project processes, jobbing processes, batch processes, mass processes, continues processes

Process Types (Services operations)

Professional services, service shops, mass services

Those which deal with discrete, usually highly customized products. (high variety, low volume)

Project processes

Each product has resources devoted more or less exclusively to it. (high variety, low volume)

Jobbing processes

Can often look like jobbing processes but does not have quite the degree of variety associated with jobbing. low variety, high volume)

Batch processes

Those which produce goods in high volume and relatively narrow variety narrow that is, in terms of the fundamentals of the product design. (high volume, high variety)

Mass processes

One step beyond mass processes insomuch as they operate at even higher volume and often have even lower variety. (higher volume, lower variety)

Continues processes

defined as high contract organizations where customers spend a considerable time in the service process. (high variety, low volume)

Professional services

Service shops

Have many customer transactions,, involving limited contact time and little customization.

Mass services

Dividing the total task down into smaller parts

Division of labour

Advantages in Division of Labour

It promotes faster learning, automation becomes easier, reduced non-productive work

Drawbacks to highly divided jobs

Monotony, physical injury, low flexibility, poor robustness

The shorter task the more often operations will need to repeat it

Monotony

The continued repetition of a very narrow range of movements can. The over use of some parts of the body

Physical injury

Dividing a task up into many small parts often gives the job design a rigidity which is difficult to change under changing circumstances

Low flexibility

Highly divided jobs imply customers, materials or information passing between several stages

Poor robustness

Human Implications for Process Design (2)

Scientific method, ergonomics

Is concerned primarily with the physiological aspects of job design

Ergonomics

Job Characteristics

Job rotation, job enlargement, job enrichment, empowerment, team working

This means moving individuals periodically between different sets tasks to provide some variety in their activities (giving task/job)

Job rotation

The most obvious method of achieving at least some of the objectives of behavioral job design is by allocating a large number of tasks to individual. (giving level of activity)

Job enlargement

Not only means increasing the number of tasks but also allocating extra tasks which involve more decision making, greater autonomy and greater control over job. (giving authority)

Job enrichment

Usually taken to mean more than simple autonomy. Whereas autonomy means giving staff the ability to change how they do their jobs.

Empowerment

A development in job design which is closely linked to the empowerment concept is that of team based work organization ( sometimes called "self managed work teams)

Team working