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thcrisis chapt 1
  • christine soriano

  • 問題数 26 • 9/12/2024

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    問題一覧

  • 1

    In the context of tourism, a crisis is usually an event or situation that harms the market potential and reputation of a tourism business or a whole region

    pata, 2011

  • 2

    including transportation accidents and IT system failures

    technological

  • 3

    Crises are times of great Unpredictability where things become unpredictable and key systems lose control

    moreira, 2007

  • 4

    Reducing ______ and ______.

    waiting, confusion

  • 5

    The media, like TV and news agencies, can greatly affect travelers' choices and the recovery of tourism. They do this by reporting on the damage or problems caused by things like natural disasters, terrorist attacks, disease outbreaks, or conflicts

    role of media

  • 6

    such as major currency fluctuations and financial crises

    economic

  • 7

    _____, ______, ______, and ______ rules.

    setting, sharing, planning, changing

  • 8

    Execute the organization's crisis response plan

    crisis response

  • 9

    Crisis management includes the strategies, actions, and steps that are planned and implemented to prevent and handle crises

    unwto, 2011

  • 10

    Tools like _____ , _____, and _____ to manage crowds.

    barriers, gates, signs

  • 11

    involve disease outbreaks that affect humans or animals.

    health-related

  • 12

    include natural events like earthquakes and severe weather, as well as problems caused by humans such as climate change and deforestation.

    environmental issues

  • 13

    Develop and practice ways to respond to various crisis scenarios

    pre crisis

  • 14

    Crisis management team, plan, and procedures. Even though crisis, like natural disasters, can be unpredictable, governments and businesses can minimize damage by setting up a team to evaluate risks and creating policies to handle emergencies. At this stage, a crisis response plan is made, including written guidelines and training for important staff.

    prevention

  • 15

    Security of _____, _____, and _____.

    staff, helpers, organizers

  • 16

    is the organised and supported planning and the direction given to the orderly progress of events where large groups of people gather together.

    crowd management

  • 17

    Creating the right mood with _____, _____, and ______.

    colors, lights, music

  • 18

    When a crisis happens, it's crucial for the tourism authorities and operators to quickly and work together. They need to quickly assess how serious the situation is and make sure tourists and locals are safe. After that, they should take steps to reduce long-term damage and help everyone recover.

    response

  • 19

    Plans for _______ and what _______ are needed.

    emergencies, resources

  • 20

    _______ is about reducing the harm caused by a crisis. It's different from crisis response, which happens during the crisis. practices are engaged before, during and after a crisis

    crisis management

  • 21

    Even after the immediate crisis is resolved, people might still be unsure about the safety of the place. To rebuild trust, it's important to keep taking positive actions, like updating facilities and using reassuring marketing over time.

    recovery

  • 22

    Talking to ______ and among ______

    crowds, team members

  • 23

    crime waves, terrorist acts, human rights abuses, coups, violently contested elections

    societal and political

  • 24

    Review, adjust and update response plan for the future

    post crisis

  • 25

    Using large amounts of _____ to make _______.

    data, predictions

  • 26

    How _____ and _____ move around.

    cars, people