CIS SAM

76問 • 1年前

問題一覧

Which of the following data elements are key to an effective Software Asset Management practice with ServiceNow? (Choose four.)

Software allocations, Software models, Foundation data, Software entitlements

HOTSPOT- Match the best practice method for the amount of data:

Large amount of data - Discovery; Medium amount of data - Import data; Small amount of data - Manual

Within Software Asset Management there are many key terms to understand, what is the best definition for Normalization?

The process of standardizing discovered software installation to defined norms

Which discovery sources are recommended by ServiceNow to populate SerrviceNow software installation table? (Choose two.)

SerrviceNow Service Mapping, ServiceNow Discovery

Creation of a template can help facilitate future data imports and be reused to import and transform data.

True

Client access is the right to use for a specific amount of time.

False

Coalesce can only use a single field to uniquely identify a record

False

When receiving an order, which data point is mandatory?

Asset Tag

How are the Software Asset Management Professional Plugins activated?

They are requested from and activated by ServiceNow support

Which of the following are true of plugins? (Choose two.)

Plugins can be activated by default in the base ServiceNow system., Plugins are software components that provide specific features and functionalities.

When receiving software relateed to a purchase order in ServiceNow, which data point is mandatory?

Asset Tag

Which of the following are NOT features of the Publisher workbench navigation tree? (Choose two.)

List of all publishers, List of all publishers out of compliance

Mechanism for mapping data from the import set table to the permanent table in ServiceNow is called:

Transform Map

In which stage of the ServiceNow Implementation Methodology (SIM) is the purpose to define processes and requirements for engagement and finalize delivery plan and user stories?

Prepare

What is used to determine if installations are a part of a suite only when the suite parent is not discovered on a device?

inference percent

Which statements are true in regards to ServiceNow’s Client Software Distribution (CSD) functionality? (Choose two.)

Removes software daily utilizing a scheduled job., The first stage in the CSD process flow is configuration.

Which of the following SAM roles has permission to grant a user the script writing capability?

sam_developer

Within the Capability Blueprint there are 4 tiers identified. Which tier is identified as Tier 1?

Trustworthy Data

Which of the following are available publisher packs? (Choose four.)

SAP, Citrix, Oracle, IBM

Which of the following features aggregates usage over a period of time and specifies a minimum number of hours the software must be used, or date last used?

Software reclamation rule

By default, which user role must verify the successful activation of plugins by ServiceNow support?

sys_admin

When population software usage records automatically via Microsoft System Center Configuration Manager (SCCM), which plugins are required? (Choose two.)

Microsoft SCCM Software Usage plugin, Microsoft SCCM Integration plugin

An allocation is automatically created in which of the following scenarios? (Choose two.)

After a Create allocatioin remediation option has been taken, After successfully sourcing a request via an existing entitlement

In the ServiceNow base platform, which roles have tthe ability to refresh processor definitions?

sam_admin / sys_admin

Which of the following are required to import usage data using the System Center Configuration Manager (SCCM) data? (Choose three.)

Software Product, Product Process, Reclamation Rule

Software usage data can be imported utilizing:

System Center Configuration Manager (SCCM)

Which of the following statements is incorrect with regard to on-premise import and export of Content Service data?

By default, you are opted in to the Manage On-Premise Library (com.sn_samp_on_prem) plugin.

If a value from an import does not exist in ServiceNow and the import should not create a new record, which option should be selected?

Reject

When loading a medium amount of data, which is the best method to use?

Import data

What is a first key step prior to uploading your entitlement import data via the ServiceNow-provided template?

Ensure you have downloaded and used the latest version of the template file

What are three ways to get software asset data into ServiceNow?

Discovery, Import Data, Manual

The Software Asset Management Content Service is automatically enabled and cannot be opted out.

False

What table is populated with the content library data that is pulled from the content service?

samp_sw_package

When specified during an entitlement import, which of the following is matched to data in the Content Service Library and used to create a software model automatically?

Publisher Part Number (PPN)

As part of the software normalization process, software discovery models are normalized via which mechanisms? (Choose two.)

Scheduled job, Business rule

What is the definition of Partially Normalized?

A discovery model was normalized based on publisher and product fields only.

What is the name of the Scheduled job that runs daily for normalization?

Discovery Model Normalization

Within Software Asset Management therre are many key terms to understand, what is the best definition for Software Allocation?

One or more use rights assigned to a specific device or user.

How often is the scheduled job for the normalization process run?

Nightly

Discovery models may not be fully normalized until updated content is downloaded from the ServiceNow Software Content Library. How do you determine if the content has been downloaded?

Reiew the Last updated date of the Central Data Service Download Status jobs on the Normalization and Content Service dashboard.

When populating the Downgrade Rights table, if there is no software model corresponding to a discovery map, which of the following is automatically created?

Software Model

For software asset management, when software is discovered, the records from the discovered pattern are copied into which table?

cmdb_sam_sw_install

Within ServiceNow Discovery, the Exploration phase determines what?

What else can you tell me about your self?

If your organization is currently running Discovery, but has not yet installed the SAM Professional application, what must you do after installing SAM in order to make your discovered software installation information available to SAM?

Run the “Migrate software installations” script to copy records from the [cmdb_ci_spkg] table to the [cmdb_sam_sw_install] table

ServiceNow Discovery identifies the software running on an IP-enabled device during which of its phases?

Exploration

When a Software Installation record is created, ServiceNow attempts to match the installation to a:

Software Discovery Model

ServiceNow Discovery has 4 phases: Scanning; Classification; Identification; and Exploration. In which phase is the software running on a device identified?

Exploration

Any product that accurately discovers software installations on computers in an environment can be used as the source for a Software Installation data.

False

When are discovery models created?

They are automatically created during discovery

By default, which persona is responsible for controlling the day-to-day activities of the SAM process and ensuring the overall quality of software asset data?

SAM manager

When creating custom products: (Choose the best answer.)

Custom products should not be created for anything included in the content library.

If a customer does not like the way reconciliation runs or calculates compliance, it is okay to modify the scripts includes, business rules and other logic to accommodate the business requirement.

False

By default, which ServiceNow role can view reconciliation results?

sam_user

The process of determining compliance by comparing software rights owned with normalized software installations discovered is ___________.

Reconciliation

The definition for ____________ in the Reconciliation Product result is: “Estimated cost of remediation non=compliance based on the least number of rights needed.”

True-up cost

When reconciliation is run, a list of product results displays the compliance status of software versions and editions with respect to discovery and entitlements.

False

In order to write to the reconciliation results, a user would need the following role in ServiceNow: sam_reconcile_user

False

Select the field attribute that indicates whether this product result is from the most recent reconciliation run.

Latest

In defining a Custom License Metric, in the Reconciliation Order field, the ________ ‘metric rank priority’ number takes precedence.

Lower

The license metric attributes related list contains metric values set in software entitlements, and is used for reconciliation (metric group, license metric, and software model combination).

True

By default, when is a product result generated for a licensable product after reconciliation?

Always, even if there are no software models defined for the product

Which feature provides detailed, actionable infromation for software reconciliation?

Historical Results

What are the four tiers of software reconciliation results? (Choose four.)

Software License Metric, Software Product, Software Publisher, Software Model

When reconciliation is run, what information does the license metric results display?

Results for each license metric associated to the software model

To run an on-demand reconciliation, which module would you navigate to?

Software Asset > Reconciliation > Run Reconciliation

Which of the following features are available from the main publisher results screen of the License Workbench? (Choose three.)

All Publishers, Pinned Publishers, Publishers Out of Compliance

Which related list is NOT available from the software model on the License Workbench?

Unlicensed Software Products

License metrics can be defined for which of the following? (Choose four.)

Users, Cores, Devices, Processors

Which license metric would be used for software that is only allowed to be installed on one computer per license right?

Per Named Device

Which of the following license metrics require allocations in order to maintain compliance? (Choose two.)

Per named Device, Per Named User

Which of the following are NOT tabs available on the License Workbench? (Choose three.)

Publisher License Metrics, Publisher Software Models, Publisher Compliance

Youo can view IBM, Microsoft, Oracle and VMware license metrics as part of ServiceNow standard baseline configuration features.

False

When creating a reportable bar graph view of License Metrics, you can usee which of the following option to refine how you view license metric data?

‘Group by’ and ‘Stacked by’

A Software Product can only have a single license metric type associated to it.

False

By default, the license metric field is displayed on which record form within ServiceNow?

Software Entitlement

What product must you procure a separate license for in order to utilize Workflow and Client Software Distribution (CSD) to automatically install software on devices.

Orchestration

CAD

Patrick James Angel · 100問 · 2年前

CAD

100問 • 2年前

Patrick James Angel

CAD 2

Patrick James Angel · 9問 · 2年前

CAD 2

9問 • 2年前

Patrick James Angel

問題一覧

Which of the following data elements are key to an effective Software Asset Management practice with ServiceNow? (Choose four.)

Software allocations, Software models, Foundation data, Software entitlements

HOTSPOT- Match the best practice method for the amount of data:

Large amount of data - Discovery; Medium amount of data - Import data; Small amount of data - Manual

Within Software Asset Management there are many key terms to understand, what is the best definition for Normalization?

The process of standardizing discovered software installation to defined norms

Which discovery sources are recommended by ServiceNow to populate SerrviceNow software installation table? (Choose two.)

SerrviceNow Service Mapping, ServiceNow Discovery

Creation of a template can help facilitate future data imports and be reused to import and transform data.

True

Client access is the right to use for a specific amount of time.

False

Coalesce can only use a single field to uniquely identify a record

False

When receiving an order, which data point is mandatory?

Asset Tag

How are the Software Asset Management Professional Plugins activated?

They are requested from and activated by ServiceNow support

Which of the following are true of plugins? (Choose two.)

Plugins can be activated by default in the base ServiceNow system., Plugins are software components that provide specific features and functionalities.

When receiving software relateed to a purchase order in ServiceNow, which data point is mandatory?

Asset Tag

Which of the following are NOT features of the Publisher workbench navigation tree? (Choose two.)

List of all publishers, List of all publishers out of compliance

Mechanism for mapping data from the import set table to the permanent table in ServiceNow is called:

Transform Map

In which stage of the ServiceNow Implementation Methodology (SIM) is the purpose to define processes and requirements for engagement and finalize delivery plan and user stories?

Prepare

What is used to determine if installations are a part of a suite only when the suite parent is not discovered on a device?

inference percent

Which statements are true in regards to ServiceNow’s Client Software Distribution (CSD) functionality? (Choose two.)

Removes software daily utilizing a scheduled job., The first stage in the CSD process flow is configuration.

Which of the following SAM roles has permission to grant a user the script writing capability?

sam_developer

Within the Capability Blueprint there are 4 tiers identified. Which tier is identified as Tier 1?

Trustworthy Data

Which of the following are available publisher packs? (Choose four.)

SAP, Citrix, Oracle, IBM

Which of the following features aggregates usage over a period of time and specifies a minimum number of hours the software must be used, or date last used?

Software reclamation rule

By default, which user role must verify the successful activation of plugins by ServiceNow support?

sys_admin

When population software usage records automatically via Microsoft System Center Configuration Manager (SCCM), which plugins are required? (Choose two.)

Microsoft SCCM Software Usage plugin, Microsoft SCCM Integration plugin

An allocation is automatically created in which of the following scenarios? (Choose two.)

After a Create allocatioin remediation option has been taken, After successfully sourcing a request via an existing entitlement

In the ServiceNow base platform, which roles have tthe ability to refresh processor definitions?

sam_admin / sys_admin

Which of the following are required to import usage data using the System Center Configuration Manager (SCCM) data? (Choose three.)

Software Product, Product Process, Reclamation Rule

Software usage data can be imported utilizing:

System Center Configuration Manager (SCCM)

Which of the following statements is incorrect with regard to on-premise import and export of Content Service data?

By default, you are opted in to the Manage On-Premise Library (com.sn_samp_on_prem) plugin.

If a value from an import does not exist in ServiceNow and the import should not create a new record, which option should be selected?

Reject

When loading a medium amount of data, which is the best method to use?

Import data

What is a first key step prior to uploading your entitlement import data via the ServiceNow-provided template?

Ensure you have downloaded and used the latest version of the template file

What are three ways to get software asset data into ServiceNow?

Discovery, Import Data, Manual

The Software Asset Management Content Service is automatically enabled and cannot be opted out.

False

What table is populated with the content library data that is pulled from the content service?

samp_sw_package

When specified during an entitlement import, which of the following is matched to data in the Content Service Library and used to create a software model automatically?

Publisher Part Number (PPN)

As part of the software normalization process, software discovery models are normalized via which mechanisms? (Choose two.)

Scheduled job, Business rule

What is the definition of Partially Normalized?

A discovery model was normalized based on publisher and product fields only.

What is the name of the Scheduled job that runs daily for normalization?

Discovery Model Normalization

Within Software Asset Management therre are many key terms to understand, what is the best definition for Software Allocation?

One or more use rights assigned to a specific device or user.

How often is the scheduled job for the normalization process run?

Nightly

Discovery models may not be fully normalized until updated content is downloaded from the ServiceNow Software Content Library. How do you determine if the content has been downloaded?

Reiew the Last updated date of the Central Data Service Download Status jobs on the Normalization and Content Service dashboard.

When populating the Downgrade Rights table, if there is no software model corresponding to a discovery map, which of the following is automatically created?

Software Model

For software asset management, when software is discovered, the records from the discovered pattern are copied into which table?

cmdb_sam_sw_install

Within ServiceNow Discovery, the Exploration phase determines what?

What else can you tell me about your self?

Run the “Migrate software installations” script to copy records from the [cmdb_ci_spkg] table to the [cmdb_sam_sw_install] table

ServiceNow Discovery identifies the software running on an IP-enabled device during which of its phases?

Exploration

When a Software Installation record is created, ServiceNow attempts to match the installation to a:

Software Discovery Model

ServiceNow Discovery has 4 phases: Scanning; Classification; Identification; and Exploration. In which phase is the software running on a device identified?

Exploration

Any product that accurately discovers software installations on computers in an environment can be used as the source for a Software Installation data.

False

When are discovery models created?

They are automatically created during discovery

By default, which persona is responsible for controlling the day-to-day activities of the SAM process and ensuring the overall quality of software asset data?

SAM manager

When creating custom products: (Choose the best answer.)

Custom products should not be created for anything included in the content library.

If a customer does not like the way reconciliation runs or calculates compliance, it is okay to modify the scripts includes, business rules and other logic to accommodate the business requirement.

False

By default, which ServiceNow role can view reconciliation results?

sam_user

The process of determining compliance by comparing software rights owned with normalized software installations discovered is ___________.

Reconciliation

The definition for ____________ in the Reconciliation Product result is: “Estimated cost of remediation non=compliance based on the least number of rights needed.”

True-up cost

When reconciliation is run, a list of product results displays the compliance status of software versions and editions with respect to discovery and entitlements.

False

In order to write to the reconciliation results, a user would need the following role in ServiceNow: sam_reconcile_user

False

Select the field attribute that indicates whether this product result is from the most recent reconciliation run.

Latest

In defining a Custom License Metric, in the Reconciliation Order field, the ________ ‘metric rank priority’ number takes precedence.

Lower

The license metric attributes related list contains metric values set in software entitlements, and is used for reconciliation (metric group, license metric, and software model combination).

True

By default, when is a product result generated for a licensable product after reconciliation?

Always, even if there are no software models defined for the product

Which feature provides detailed, actionable infromation for software reconciliation?

Historical Results

What are the four tiers of software reconciliation results? (Choose four.)

Software License Metric, Software Product, Software Publisher, Software Model

When reconciliation is run, what information does the license metric results display?

Results for each license metric associated to the software model

To run an on-demand reconciliation, which module would you navigate to?

Software Asset > Reconciliation > Run Reconciliation

Which of the following features are available from the main publisher results screen of the License Workbench? (Choose three.)

All Publishers, Pinned Publishers, Publishers Out of Compliance

Which related list is NOT available from the software model on the License Workbench?

Unlicensed Software Products

License metrics can be defined for which of the following? (Choose four.)

Users, Cores, Devices, Processors

Which license metric would be used for software that is only allowed to be installed on one computer per license right?

Per Named Device

Which of the following license metrics require allocations in order to maintain compliance? (Choose two.)

Per named Device, Per Named User

Which of the following are NOT tabs available on the License Workbench? (Choose three.)

Publisher License Metrics, Publisher Software Models, Publisher Compliance

Youo can view IBM, Microsoft, Oracle and VMware license metrics as part of ServiceNow standard baseline configuration features.

False

When creating a reportable bar graph view of License Metrics, you can usee which of the following option to refine how you view license metric data?

‘Group by’ and ‘Stacked by’

A Software Product can only have a single license metric type associated to it.

False

By default, the license metric field is displayed on which record form within ServiceNow?

Software Entitlement

What product must you procure a separate license for in order to utilize Workflow and Client Software Distribution (CSD) to automatically install software on devices.

Orchestration