問題一覧
1
art of getting things done with & through people so that the GOALS of the organization can be achieved
management
2
use of one’s skill to influence others, to perform to the best of their ability
leadership
3
standing up for your own rights without stepping the rights of others
assertiveness
4
Making others feel good before making a request
ingratiation
5
Relying on detailed plan reason or logic
rationality
6
Backing up a request together with co-members
coalition
7
Using the name of superior formally or informally
upward appeal
8
Threatening somebody to grant the request
blocking
9
Reminding to return favors
exchange
10
Giving or preventing incentives, benefits, or promotions
sanction
11
Who hold the position
formal
12
Who do not hold the position
informal
13
Focuses on the Organization
top leaders
14
Coordinates with the top and first leaders
middle leaders
15
Focuses on Operations
first leaders
16
Chief nurse, board of directors.
top
17
Supervisors, coordinators, department heads
middle
18
Unit managers or head nurses
first
19
Senior staff nurse, charge nurse
informal
20
Best during emergency
autocratic
21
Act as a facilitator
democratic
22
Acts as a monitor
laissez-faire
23
Rules, by the book
bureaucratic
24
A leadership style may or may not affective depending on the situation
contingency theory
25
Leaders have the _____ but not all leaders have the _____.
power, authority
26
Legitimate right to give command.
authority
27
Ability to think, obtain, retain, and motivate other people to return
power
28
Who hold postion
legitimate power
29
Gives incentives and benefits
reward power
30
Give fear and punishment
coercive power
31
Many people know
connection power
32
Has the charisma
referent power
33
Who knows everything. (Maraming alam)
information power
34
Special skills and abilities
expert power
35
Power that emanates due to maturity, experience or gender.
self power
36
Long term; 3-5 years (top leaders)
strategic
37
Short term planning (First leaders)
operational
38
Is the reason for existence
mission
39
Wants to achieve and futuristic
vision
40
Statement of belief
philosophy
41
General statement of aims and purposes
goals
42
Specific statement of aims and purposes
objective
43
Reduce statement; help the org. in decision making
policies
44
No smoking, one watcher at a time
policies
45
Laziness
rules
46
Step-by-step instructions
procedures
47
Guidelines for action and non-action. Specific application
rules
48
Is the systematic way of meeting with expenses. Focuses on revenue and expenses
budget
49
Usually expensive, long term use
capital
50
Day-to-day use
operational
51
Salary of FTE (full time employee)
personnel
52
Available all the time for Emergency
cash
53
Repair and maintenance
operational
54
Salary of part time job
operational
55
Salary of both full time and part time
operational
56
Formal structure and create a job qualification and job description
organizing
57
Purpose of organization structure
work distribution