問題一覧
1
4 ORGANIZATION MAIN (MVGV)
*Mission - brief, broad statement about an organization goal. *Vision - states what the organization aspires to become in the future. *Goals - specific aims that organizations pursue to reach their visions and mission. *Values - statement reflects the organization core principles and ethics.
2
_______ refers to the day-to-day relationship _______ externally induced behavior which occurs _______ systematic collection of information about the activities, characteristics and outcomes
- Supervising - Motivating - Evaluating
3
organizational behavior of knowing exactly what you want, best & cheapest way
Frederick Taylor’s Scientific Management
4
model to balance the goals of the individual with the goals of the organization.
System model
5
ability to inspire people to work toward a common goal
Motivation
6
3 LEADERSHIP CONCEPTS (PIM)
* Power - ability to control people, resources, and events to achieve goals, * Influence - ability to impact business results by changing behaviors * Motivation - ability to inspire people to work toward a common goal
7
encompasses determining philosophy, goals, objectives, policies
Planning
8
- hospital that specializes in a particular disease or condition or in one type of patient.
Specialty Hospital
9
- specific aims that organizations pursue to reach their visions and mission. - statement reflects the organization core principles and ethics.
- Goals - Values
10
model that manager support employees, manager would ask employees for professional goals
Supportive model
11
responsible for controlling an organization, a group.
Management
12
leadership in which leaders are hand-off and allow group members to make decisions.
Laissez-Faire
13
leadership in which group members take a more participative role in the decision-making.
Democratic
14
Leaders should have (4 things)
Trust, Compassion, Stability, Hope
15
- level of hospitals involving training hospitals - level of hospitals involving maternity hospitals - level of hospitals involving specialty clinics
LEVEL 3 LEVEL 1 LEVEL 2
16
TYPES OF HOSPITALS (acc to services)
* General Hospital - hospital that provides services for all kinds of illnesses, diseases, injuries or deformities. * Specialty Hospital - hospital that specializes in a particular disease or condition or in one type of patient.
17
model about power and decision making should be shared, discussion leading to consensus
Collegial model
18
includes performance appraisals, fiscal accountability, quality control
Controlling
19
ability to impact business results by changing behaviors
Influence
20
where an individual plays an important role in the functioning of the organization
Individual in the Organization
21
9 ELEMENTS OF HOSPITAL ADMINISTRATION (POSBICSEM)
*PLANNING - forecasting and organizing the activities required to achieve the desired goals. *ORGANIZING - management function that involves arranging and structuring work *STAFFING - refers to the continuous process of findings, selecting and evaluating *BUDGETING - process of preparing and over seeing a financial document that estimates income * IMPLEMENTING - process that turns strategies and plans into actions in order *COORDINATING - important duty of interrelating the various parts of the works. *SUPERVISING - refers to the day-to-day relationship *MOTIVATING - externally induced behavior which occurs *EVALUATING - systematic collection of information about the activities, characteristics and outcomes
22
- health facility owned, established and operated with funds through donation, principal investment - a government health facility may be under the national government
- Private Hospital - Government Hospital
23
- consist of recruiting, interviewing, hiring, and orienting staff. - process of hiring competent candidates in the organization or company for specific position
Staffing
24
ability to control people, resources, and events to achieve goals,
Power
25
3 THEORIES OF ORGANIZATIONAL BEHAVIOR
- Frederick Taylor's Scientific Management - Douglas McGregor Theory X and Theory Y - Human Relations Management Model
26
ability of an individual to influence, motivate
Leadership
27
employee productivity and motivation can be increased through positive social bonds
Human Relations Management Model
28
model about security needs of employees
Custodial model
29
- hospital that provides services for all kinds of illnesses, diseases, injuries or deformities.
- General Hospital
30
FIVE MODELS OF ORGANIZATION BEHAVIOR (CCASS)
* Collegial model - model about power and decision making should be shared, discussion leading to consensus * Custodial model - security needs of employees * Autocratic model - power with a management organization of authority. Dependent on their boss * Supportive model - manager support employees, manager would ask employees for professional goals * System model - model to balance the goals of the individual with the goals of the organization.
31
punishing people to keep work going, promotions, rewards, and recognition play an important part
Douglas McGregor Theory X and Y
32
3 TYPES OF HOSPITAL (acc to functional capacity)
LEVEL 1 - level of hospitals involving maternity hospitals LEVEL 2 - level of hospitals involving specialty clinics LEVEL 3 - level of hospitals involving training hospitals
33
where human relations are an important process through which an individual attitude 5W
Human relations and the individual
34
model with power with a management organization of authority. Dependent on their boss
Autocratic model
35
simplest framework for the whole administrative organization. 6W
Organizational chart and lines of authority
36
TYPES OF HOSPITALS (acc to ownership)
* Government Hospital - a government health facility may be under the national government * Private Hospital - health facility owned, established and operated with funds through donation, principal investment
37
_________ forecasting and organizing the activities required to achieve the desired goals. _________ management function that involves arranging and structuring work _________ refers to the continuous process of findings, selecting and evaluating
- Planning - Organizing - Staffing
38
- brief, broad statement about an organization goal. - states what the organization aspires to become in the future.
- Mission - Vision
39
__________ process of preparing and over seeing a financial document that estimates income __________ process that turns strategies and plans into actions in order __________ important duty of interrelating the various parts of the works.
- Budgeting - Implementing - Coordinating
40
leadership style where an individual possesses total decision-making.
Authoritarian
41
establishing the structure to carry out plans, determining the most appropriate type of patient care
Organizing
42
5 CONCEPTS OF MANAGEMENT (POSDC)
* Planning - encompasses determining philosophy, goals, objectives, policies * Organizing - establishing the structure to carry out plans, determining the most appropriate type of patient care * Staffing - consist of recruiting, interviewing, hiring, and orienting staff. * Directing - sometimes includes several staffing functions. Entail human resource management responsibilities * Controlling - includes performance appraisals, fiscal accountability, quality control
43
sometimes includes several staffing functions. Entail human resource management responsibilities
Directing
44
3 BASIC LEADERSHIP STYLES
*Authoritarian - leadership style where an individual possesses total decision-making. *Democratic - leadership in which group members take a more participative role in the decision-making. *Laissez Faire - leadership in which leaders are hand-off and allow group members to make decisions.
45
means a hospital is legally liable for negligence committed by an employee, physician, nurse.
Liabilities of Hospitals