問題一覧
1
Communicating through body language, facial expressions and tone
Non verbal
2
It is foundation of any ethical decision making process,providing a shared by which to evaluate potential choices.
Ethical Framework
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Whether you're returning a phone call or sending a reply to an email, employers often view fast communicators as more effective than those who are slow to respond.
Responsiveness
4
Observational learning self efficiency
Social cognitive perspective
5
Making ubiased decision
Objectivity
6
Upholding honesty and strong moral principles
Integrity
7
Also known as appreciative or mindful listening, involves actively listening by engaging with the speaker, asking questions, and rephrasing the conversation.
Active Listening
8
An action should lead to the best possible outcome
Consequentialism
9
It refers to the moral principles,standard,and values that guide the behavior and decision making of individuals in a professional setting?
Professional Ethics
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Communication by way of photography, art, drawings, sketches, charts and graphs
Visual
11
In the workplace, people are more likely to respond to ideas that are presented
Confidence
12
Importante of professional Ethics
Promotes fairness and Equality Protects Reputation Guides decision making
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Bandura principles of social learning
motivation attention retention production
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Considered right and wrong depends on socieal norms or specific circumstances
Ethical Relativism
15
Give the seven non verbal communication
Paralanguage, Body Language, Eye Gaze, Facial expressions, Gesture, Proxemics, Artifacts
16
Effective communication is a crucial skill, with various methods like emails, letters, phone calls, in-person meetings, or instant messages offering both advantages and disadvantages.
Using the Right Communication Method
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Types of learning style
Visual Audio Solitary Social Logical Physical Verbal
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Duties,Rules,and obligation regardless of the outcome
Deontological Ethics
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It is include a sender, encoding of a message, selecting of a channel of communication, receipt of the message by the receiver and decoding of the message.
Communication process
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Identifying describing and measuring personality traits
Traits perspective
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Free will and personal awareness
humanistic Perspective
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Sharing specific examples of the issue, and the consequences of the issue and asking questions to formulate solutions to the issues.
Sharing Feedback
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Defined as obstacles that one may face when attempting to effectively communicate with another person. These barriers can be anything that can misrepresent and/or avert someone during the communication process. This process involves a sender, receiver, and message.
Communication barriers
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Taking responsibility for action and their consequences
Accountability
25
Communicating with written language, symbols and numbers
Written
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Involve giving and receiving information, including listening, speaking, observing, and empathizing.
Communication skills
27
Give the seven barriers communication
Physical Barriers, Perceptual Barriers, Emotional Barriers, Gender Barriers, Language Barriers, Cultural Barriers, Interpersonal Barriers
28
Give the Maslow hierarchy
self actualization estem love belonging safety physiological
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Ethical actions are those that reflect moral virtues
Virtue Ethics
30
Different categories of Traits
Cardinal traits secondary characteristics Central traits
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Traits like honesty and kindness can help foster trust and understanding when communicating at work.
Friendliness
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The greatest good for the greatest number of people
Utilitarianism
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Treating others with dignity and fairness
Respect for other
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Respecting the privacy nd confidentiality of clients and colleges
Confidentiality
35
Childhood experience and the unconscious mind
Phychonalytic perspective
36
Taking responsibility for action and their consequences
Accountability
37
Give four Agentic perspective
intentionally forethought self reactivenes self Reflectivenes