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HOSPITALITY AND TOURISM BUSINESS - E
  • F - Robles, Jorelyn

  • 問題数 33 • 9/4/2024

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  • 1

    An industry that offers services to us that go beyond our basic needs and generally require extra income to purchase - _____

    hospitality

  • 2

    Activities of a person traveling to and staying in places outside their usual environment for not more than one consecutive year for leisure, business and other purposes. (UNWTO) – ______

    tourism

  • 3

    Tourism impacts can be grouped into three main categories:

    Economic Social Environmental

  • 4

    Scope of Hospitality Industry

    Accommodation and lodging Recreation and entertainment Travel services Food and beverage services Conventions and event Clubs CRAFT

  • 5

    ________ - it is an establishment that provides lodging paid on a short-term basis.

    HOTEL

  • 6

    Key Variables in classifying Hotels:

    TYPE OF HOTEL SIZE AND COMPLEXITY LOCATION SERVICE LEVEL MARKET SEGMENTATION

  • 7

    ________– it is determined primarily by how it will function and what amenities will be included within the property.

    TYPE OF HOTEL

  • 8

    _________ - A hotel can be classified by the number of guest rooms it has, ranging from a small boutique hotel to a large resort hotel. the hotel is determined by the volume and number of additional revenue generating functions such as the square feet of available conference space, number of F&B operations, additional services and amenities like pools, fitness centers, etc.

    SIZE AND COMPLEXITY

  • 9

    ________ – hotel can determine the type of guest served.

    LOCATION

  • 10

    _________ – it is a key variable, ranging from an inexpensive budget or economy hotel to upscale and luxury hotels

    SERVICE LEVEL

  • 11

    ________ - Hotels adapt and diversify depending on the markets they desire and need to drive occupancy levels and generate revenues.

    MARKET SEGMENTATION

  • 12

    General Categories of Hotel:

    FOCUSED OR SELECT SERVICE EXTENDED STAY ECONOMY AND LIMITED SERVICE TIMESHARE AND DESTINATION CLUBS CONFERENCE AND RESORT HOTEL HISTORIC INNS AND BOUTIQUE HOTELS UPSCALE LUXURY FULL SERVICE

  • 13

    ______ – it offers luxury amenities, full-service accommodations, on-site full-service restaurant(s), and the highest level of personalized and professional service

    UPSCALE LUXURY

  • 14

    _______ - often contain upscale full-service facilities with a large volume of full-service accommodations, on-site full-service restaurant(s), and a variety of on-site amenities such as swimming pools, a health club, children’s activities, ballrooms, on-site conference facilities, and other amenities

    FULL SERVICE

  • 15

    _________ these are smaller independent non-branded hotels that often contain upscale facilities of varying size in unique or intimate settings with full-service accommodations

    HISTORIC INNS AND BOUTIQUE HOTELS –

  • 16

    ________ Small to medium-sized hotel establishments that offer a limited amount of on-site amenities that only cater and market to a specific demographic of travelers, such as the single business traveler

    FOCUSED OR SELECT SERVICE -

  • 17

    _______Small to medium-sized hotel establishment that offer a very limited amount of on-site amenities and often only offer basic accommodations with little to no services.

    ECONOMY AND LIMITED SERVICE

  • 18

    -________ Small to medium-sized hotels that offer longer term full-service accommodations compared to a traditional hotel

    EXTENDED STAY

  • 19

    Form of property ownership also referred to as a vacation ownership involving the purchase and ownership of an individual unit of accommodation for seasonal usage during a specified period of time.

    TIMESHARE AND DESTINATION CLUBS

  • 20

    _______ - Hotels which often contain full-sized luxury facilities with full-service accommodations and amenities

    CONFERENCE AND RESORT HOTEL

  • 21

    Unique and Specialty Hotels:

    ECO HOTELS APARTMENT HOTEL MOTEL BUNKER HOTELS CAVE HOTELS CAPSULE HOTELS CLIFF HOTELS RAILWAY HOTELS TRANSIT HOTELS UNDERWATER HOTELS CB MARC CUTE

  • 22

    ______ - an environmentally responsible lodging that follows the practices of green living and has made important environmental improvements to its structure in order to minimize its impact on the environment.

    ECO HOTELS

  • 23

    _______ (also residential hotel) is a serviced apartment complex that uses a hotel-style booking system

    APARTMENT HOTEL -

  • 24

    _______– it is a hotel designed for motorists and usually has a parking area for motor vehicles

    MOTEL

  • 25

    ________A former nuclear bunkers transformed into hotels

    BUNKER HOTELS -

  • 26

    _________- Notable for being built into natural cave formations, some with rooms underground

    CAVE HOTELS

  • 27

    _______ Type of economical hotel first introduced in Japan

    CAPSULE HOTELS -

  • 28

    _______ - Hotels that offer unobstructed panoramic views and a great sense of privacy without the feeling of total isolation

    CLIFF HOTELS

  • 29

    ________- Expanding railway companies build grand hotels at their terminals

    RAILWAY HOTELS

  • 30

    ________- A short stay hotel typically used at international airports where passengers can stay while waiting to change airplanes

    TRANSIT HOTELS

  • 31

    _______ Some hotels have accommodation underwater

    UNDERWATER HOTELS -

  • 32

    It is a broad category of fields within the service industry that includes lodging, event planning, theme parks, transportation, cruise line, and other fields within the tourism industry

    hospitality

  • 33

    it has been defined as services that cater to the customer’s needs.

    hospitality