問題一覧
1
Which of the following best describes the process of motivating employees?
The creation of incentives and working environments that enable people to perform to the best of their ability
2
Which of the following describes extrinsic motivation?
Tangible’ rewards, often determined at organisational level and outside the control of individuals
3
Which of the following best describes intrinsic motivation?
Psychological’ rewards, determined by action and behaviour of individuals that require heightened awareness of who we are
4
Which of the following are types of extrinsic motivation?
Monetary rewards, security, promotion, the work environment and conditions of work
5
Which of the following are types of intrinsic motivation?
Opportunity to use one’s ability, sense of challenge and achievement, receiving appreciation or positive recognition and being treated in a caring and considerable way
6
Maslow suggests that human needs are arranged in a series of levels, a hierarchy of importance. Which of the following statements are relevant to Maslow’s hierarchy of needs theory?
All of the above
7
According to Maslow, which of the following are physiological needs at work
Pay, pleasant work environment, welfare
8
According to Maslow, which of the following are security needs at work
Job security, pension, safe working conditions
9
According to Maslow, which of the following are social needs at work
Acceptance by work groups, clients or wider associations
10
According to Maslow, which of the following are esteem needs at work
Recognition, status, promotion
11
According to Maslow, which of the following are self-actualisation needs at work
Challenge, creativity, personal development
12
Maslow suggests that human needs are arranged in a series of levels, a hierarchy of importance. Which of the following statements are a criticism of Maslow’s theory?
All of the above
13
According to Herzberg, which of the following may be regarded as hygiene factors?
All of the above
14
According to Herzberg, which of the following may be regarded as motivational factors?
Career advancement and personal growth
15
According to Herzberg, if only hygiene factors are present in a person’s work, the person will experience which of the following?
Not dissatisfied but not motivated
16
According to Herzberg, if neither hygiene factors or motivational factors are present in a person’s work, the person will experience which of the following?
Dissatisfaction and demotivation
17
Herzberg suggests that both hygiene factors and motivational factors must be present in a person’s work to promote job satisfaction. Which of the following statements are a criticism of Herzberg’s two factor theory?
Motivators can lead to both satisfaction and dissatisfaction
18
According to Vroom’s expectancy theory, how are people motivated at work?
Motivational force comes from expectation that certain behaviour leads to certain rewards and the amount that the employee values the reward
19
Vroom suggests that we can predict work – related behaviour if we know workers’ desire for outcomes and the probability they have of achieving them. Which of the following is a benefit of Vroom’s expectancy theory compared to other motivational theories?
Vroom’s expectancy theory accounts for individual differences regarding perception, expectations and rewards
20
Which of the following statements is a criticism of Vroom’s expectancy theory?
All of the above