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1
5 strategies
changing the basic motivational function products and brand, associating the product with a specific group or event, altering the components of brand, relating to conflict attitudes, changes established beliefs about competitors brands
2
the additional satisfaction gained from consuming one more unit of a good or service
marginal utility
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changing the consumers attitude towards product or brand may be achieved by making new needs prominent
changing the basic motivational function products and brand
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this theory assures that consumers make choices to maximize their overall satisfaction or well-being represented as utility.
utility theory
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best described as the final purchase of goods and services by individuals. -the purchase of a new pair of shoes, a hamburger at the fast food restaurant or service, like getting your house cleaned. -the using up of a resource -the use of goods, product or services. It is the sole purpose behind manufacturing.
consumption
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it encompass psychological, emotional, and cognitive elements that influence decision-making these factors often deviate from the rational economic model of decision-making and can lead to biases and deviations from purely utility maximizing choices
behavioral factors
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it happens when a person changes his or her consumption of goods and service as a result of a change in real income
income effect
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to promote new products and services, marketers use the ability of reference group to change consumer attitudes and behavior and encourage conformity, in spite of established beliefs of consumers about competing brands.
changes established beliefs about competitors brands
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refers to the quantity of a product or service that consumers are willing and able to purchase
demand
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the amount of money a consumer can spend on a product or service is combined with the utility function to determine the demand function
utility and demand
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consumers may use mental shortcut and fall victim to cognitive biases that can lead to deviations from rational choices
heuristics and biases
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usually expressed in terms of the quantity or level of consumption of the different goods and services in question and the level of satisfaction or utility derived from each level of consumption.
utility function
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it is the satisfaction a consumer receives from a good or service
utility
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the more global the association, the greater is the dynamism of the consumer towards it.
associating the product with a specific group or event
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it occurs when consumer react to an increase in a good's price by consuming less of that good and more of other goods
substitution effect
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It represents the preferences of an individual consumer.
utility function
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all sellers aim at changing consumer attitudes to products and brands in order to capture a high degree of sales. They can achieve this only by understand the ". ". for which s number of strategies are use.
dynamics of attitudinal change
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this economics introduce the idea that consumers don't always act in a purely rational or utility.
behavioral
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a measure of how the quantity supplied of a good or service changes
price elasticity of supply
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the price elasticity of demand can be categorized into three broad categories.
elastic, inelastic, unitary elastic
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dynamics is derived from a Geek word meaning ??
force
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formula of price elasticity of supply
%change in quantity supplied divided by %change in price
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formula of Price elasticity of demand
%change in quantity demanded divided by %change in price
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in dynamics, why prices can change?
to make goods relatively cheap or costly
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social factors such as peer pressure, family influences, and cultural norms can significantly affect consumer choices
social and cultural influences
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a study of forces which determine consumer reactions or responses to their economic, social, and cultural environment.
consumer dynamics
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refers to the satisfaction or benefit that individuals derive from consuming or processing goods and services
utility
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it is how consumption is impacted by changing relative prices
substitution effect
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this expresses the impact of increased purchasing power on consumption.
income effect
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consumers generally tend to develop their attitudes rationally before they act in a market situation
relating to conflict attitudes
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a mathematical representation of the satisfaction that a consumer derives from consuming a particular combination of goods and services.
utility function
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measures the responsiveness of the quantity demanded of a product to changes in it's price. It calculated as the percentage change in quantity demanded divided by the percentage change in price.
price elasticity of demand
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it's a fundamental concept in economics and often presented as a numerical value, allowing economics to make predictions and analyze consumer choices.
utility factors
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low demand + high supply
low price
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factors responsible for attitudinal change
inherent nature of consumers, personality traits, social influences
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refers to the quantity that sellers are willing to sell
supply
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it occurs when consumers replace one product with another due to price changes and personal finance.
substitution effect
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can influence consumer decision, positive emotions related to a purchase can sway choices - the way choices are presented or framed can also impact decisions.
emotions and framing effects
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it is the resulting change in demand for a good and service caused by an increase or service decrease in a consumers purchasing power or real income
income effect
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it is a consumers desires for a particular product or service.
demand
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high demand + low supply
high price
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marketers usually exploit the past purchase dissonance of consumers for promoting new products and brands
altering the components of brand
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the social process by which people interact face to face in small groups is called " " and relates to the study of the forces operating within a group.
group dynamics