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1
what are the 5 characteristics that influence demand for accomodation facilities?
location mix of facilities image services provided Price
2
is the part of the economy made up by the companies
The business sector or corporate sector
3
it's a sector which function is producing raw materials
Primary Sector
4
it's a sector which function is carrying out manufacturing
secondary sector
5
it's a sector which function is providing sales and services
tertiary sector
6
is a travel for recreational, leisure or business purposes
tourism
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rating system that specifies Just how tourism stablishment can apply rate the services and facilities we propose to the public. it's either based on star rating system (American) or category rating system (Europe)
standard industry classification
8
are the establishment tha are in need of standard inndustry classification:
Accommodation Pubs bars and taverns Cafes and restaurants Clubs (hospitality)
9
resorts are classified as
special interest resort- SIR Single A= A double A= AA triple A= AAA
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what are the ratings in term of class
Standard class economy class executive class first class deluxe class
11
it involves the improvement of transportation options for recreational travel and reduction of traffic volume and tourist destination areas
Accessibility ( Transport services and infrastructure)
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a category of miscellaneous tourist and services. it needs to be examine closely . these services are provided to either the tourists or suppliers of tourism services
ancillary services
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are employed by coach companies or tour operators to supervise and lead the tourist there are also known as tour . leaders, tour managers or tour directors. their function are to provide sightseeing commentaries on a city , country , or region in which they are travelling
Guide/ tour escort services
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for the tourist, it means travel insurance , foreign exchange , and credit cards . i should be mandatory for every tourist to have travel insurance to protect him during the trip
finacial services
15
it provides proper exposure and training of skills that the industry need to provide the travel experience. to provide competent manpower, schools and training groups must expose the students to the real world of hospitality operations from the front office, hotel reservation, house keeping, and maintenance
tourism educational institutions
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whether natural or man-made there are a host of pull factors that influence the travelers to visit a destinations geography (proximity to markets) , accessibility of services , affordability , peace and order , positive market image , and pro-tourism policies
attractions
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this defines the target market of the destination . residence of the region where the attraction is located comprise the primary market to consider because of their proximity to the tourist destination
Geography:Proximity to markets
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many services that are now indispensably part of one's life are must have if destinations want to tap travelers. are there banks , atms , restaurants , and movie houses ,and mall.
Availability for services
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price factor is a primary concern for many tourists. However, that is not always the case for some destinations . these are exclusive properties or destinations that are only up for the upscale market . for the rest of the destinations in the country , the lodging cost should be attractive enough for the target markets
Affordability
20
public relations include activities and policies used to create public interest in the person , an idea , product , an institution , or business establishment. by nature , public relations is devoted to serving particular interest by presenting them to the public in the most favorable light
positive market image
21
sustainable development has become synonymous with environmental protection , yet people do not have a clear understanding of development unless they are knowledgeable of the issues at hand . While this is important , providing the right match of manpower with a job requirements is for urgent nature
education and training
22
peace and order is a primary concern of ever visitors to our destination . foreigners look for the capacity of a government to respond to high-risk situations in which its citizens and foreign visitors are place . foreign embassies issue travel advisories that are often detrimental to a country with peace and order problems . people do not want to venture to the areas where they do not feel safe. this will still stop them from deciding to make a visit , and in case they are in the location already , prevent them from exploring the area and limit their spending .
emergency and security services
23
foreign visitors are most sensitive to the stability of the destination region . whether social or political in nature , this will assure visitors that no harm will come to them . after all they are in a destination to relax and enjoy the sceneries
peace and order
24
rating that uses stars
mobil travel guide rating system
25
it refers to the legal system that governs the interactions and relationships between businesses and individuals involved in the tourism industry . it is based on codified status and emphasizes the role of written laws in guiding legalization it emphasizes consumer protection , individual rights , and contract law it typically rely on comprehensive legal codes , status , and regulations enacted by the legislative body
civil law
26
the focus is on case law and legal principles created through past court decision. it generally involve adversarial proceedings where parties present their arguments and evidence to a judge or jury. it is based on legal interpretations rather than written laws or regulations involve legal principles that are more general and broader in nature , like contracts, negligence , or property rights
Common Law
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specifically deals with legal issues and regulations within the hospitality industry . this includes areas like hotel management, food and beverage operations , tourism, travel , and related services
hospitality law
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refers to the legal principles and regulations that govern criminal activities within the tourism industry . it encompasses various offences committed by individuals or organizations that can impact the safety , security , and well-being of tourists , local communities and overall reputation of the destination
criminal law
29
sometimes called penal laws , this lost refer to any various bodies of rules in different jurisdictions whose common characteristics is the potential for unique and often severe impositions as punishment for failure to comply
criminal laws
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these laws related to the industry involve the provision of food , lodging , travel , and entertainment services to guests and clients
hospitality laws
31
these laws, which are usually in the form of codes or status are created by government entities that are concerned with private rights and remedies , as opposed to criminal matters. These laws are usually applied in cases for individuals are done wrongly by other parties usually thesis arise out of breach of contract , negligence to provide reasonable care , and fraud
civil law
32
these laws are derived from storical customs and usage of a society and the decision of the occurs when interpreting those customs and usages
common law
33
is a registered business majority of which are corporations engage in the distribution or sale of airline ticket or tours as their primary products , but in doing so , also sell various travel-related services as needed by their clients
Travel Agency
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is a train travel planner who knows about geography, history , government rules , marketing , and a lot of friends and relatives with whom he or she can network
travel agent
35
may be defined as a body of rules or principles of action which deals with the regulation, authority , relations and obedience among members of a society involved in tourist travel and accommodation
tourism law
36
is the united nations agency responsible for the promotion of responsible , sustainable and universally accessible tourism
The World Tourism Organizations (UN WTO)