Philippine Tourism Industry

11問 • 1年前

問題一覧

key factor for economic growth, it is compose of industries and entities, both public and private involved in planning, development, marketing, sales operation and evaluation of destinations, products and services that cater to the needs of the travellers, both foreign and domestic.

tourism industry

Philippine tourism industry first evolved during the late ____ to ____ century due to the influx of immigrants from Europe and the United States

19th to 20th century

Since ----, TMC have gradually been disintermediated, by the reduction in costs caused by removing layers from the package holiday distribution network. However, travel agents remain dominant in some areas such as cruise vacations, packaged travel and other arrangements (what year?)

1997

______ is an essential function of travel agency and tour operation. A person who seeks information can be a potential customer to avail package tours when detailed information is given to customers. Travel agent must provide clear information and he/she must describe the places of tourist interest pertaining to accessibility, amenities, facilities, activities, climate, culture and people. Travel agency must have available tour brochures containing description with images about the places, hotels, transports and other inclusive services.

Provide travel information and expert advice

Travel industry is very dynamic. Information about the new destination is readily available on the finger tip of the customers, Travel products are now becoming more competitive thus making it customers to have more bargaining power in the market. So much innovation has taken place in package tour business. Due to the fast-changing market, travel agents and tour operators do have any choice other than selecting the ways of conducting research on customer satisfactions various parameters of services and the quality of destinations. Travel management agency should carry out continuous research and development activities for exploring new destinations, events or attractions and assessing the effects of package tours.

Conduct Market Research and Development

Once a prospective traveler attained the information needed and accepted the offered recommendation of the travel agent, the business transaction starts. At this point the prospective traveler becomes a captured client, they process reservation in behalf of the client is the initial step of travel procedures, then continue by obtaining other confirmation from the suppliers.

Process various travel arrangements

Travel management agency designs package tour. They assemble all the components of a tour package including a coordinated itinerary that leads to have a very attractive package tour. Also, travel management agency is capable of selling cruise packages. Agency promotes and market cruise packages with a variety of offers and discounts to attract tourists.

Design and sell several tour packages

Travel management agency provides assistance to their customers in securing their travel documents such as passport, visa and other travel documents needed. They help clients by providing information such as; requirements for processing the documents, addresses of the different government agencies and consul office, and idea of the travel documents processing fee.

Assist in securing travel documents

It is also the responsibilities of travel management agency to process refunds and cancellation. Most of the travel products suppliers have established agreements to the agency, if reservations and payments are course through a travel agency, part of the service is assisting customers in case of refunds and cancellation.

Assist in case of refunds and cancellation

Most of the operations and activities of travel agents and tour operators are regulated and supported by the National and State Tourism Organizations (Philippine Department of Tourism). As per the guidelines of Tourism Policy, a travel agent or tour operator must be an enlisted and accredited business firm to operate the business. Ministry also provides links to recognized travel agents and tour operators in the official websites that would cost them of strong marketing alliance. At the same time, it encourages them to take part in familiarization tour and exhibitions within the country or abroad.

Maintain Relationship with the Tourism Ministry

Because of the inevitable negative impact of tourism, Travel management agency should participate with some sustainable measures to mitigate these effects, Ethical and fair-trade, responsible, pro-poor and sustainable tourism aims to provide maximum protection to local ecology and environment. These tourism philosophies teach best practices to travel agent and tour operators to follow and contribute to local destination and community. Tour operators share the revenue for helping educational empowerment or social welfare. The practice of ________ is explained as a social obligation on the part of a firm or organization towards the welfare of communities.

Practice Corporate Social Responsibility

THC1104 - MIDTERMS FESTIVALS

usagi :3 · 25問 · 1年前

THC1104 - MIDTERMS FESTIVALS