問題一覧
1
Designing a channel system calls for analyzing customer needs, establishing channel objectives, and identifying and evaluating the major channel alternative
channel design
2
Channel produce five services outputs: L S W P S
lot size spatial convenience waiting time and delivery time product variety service backup
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The number of units the channel permits a typical customer to purchase on one occasion
lot size
4
The degree to which the marketing channel makes it easy for customers to purchase the product
spatial convenience
5
The average time customers of the channel weight for receipt of the goods
waiting time and delivery time
6
The assortment breadthb provided by the marketing channel
product variety
7
The add on services (credit, delivery installation, repairs) provided by the channel
service backup
8
THE FOUR BASIC TYPES OF OF MARKETING INTERMEDIARIES W A R D
agents wholesalers distributors retailers
9
Is an independent individual or company whose main function
agent
10
Independently own firms that take title to the merchandise they handled
wholesalers
11
Are similar to wholesalers, but with one key difference.
distributors
12
Takes title to, or purchases, products from other market intermediaries.
retailers
13
NUMBERS OF INTERMEDIARIES NEEDED E S I
exclusive distribution selective distribution intensive distribution
14
Use of all available outlets to distribute a product
intensive distribution
15
Only some available outlets in area are chosen to distribute a product
selective distribution
16
Knowing a customers needs, preferences, in buying behavior is paramount. This can be achieved through market research, customer interviews,
understand your customer
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Not all channels are the same purpose or audience
choose the right channels
18
Without SMART goals for a channel it's difficult to measure a success or make necessary adjustment
establish clear objectives
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Provide valuable insight into the performance of each channel
monitor key performance indicator
20
For business utilizing indirect channels, alignment with partners is crucial for delivering a consistent customer experience
align with partners
21
Inventory issues can disrupt channel performance and customer satisfaction
optimize inventory management
22
Markets, customer behavior, technologies are constantly changing
adopt and evolve
23
Long term relationships with channels and customers can offer significant competitive advantages
foster relationship management
24
Advanced tools can simplify channel management by automating task in providing valuable analytics
invest in technology
25
A well trained sales force can significant enhance channel effectiveness
prioritize training and development