Question 1-1 :CQ (Cultural Intelligence) Which of the following best describes Cultural Intelligence (CQ)? A) The ability to speak multiple languages fluently. B) The capacity to understand and adapt to different cultural norms and behaviors. C) The ability to lead teams effectively in one’s home country. D) Knowledge of a country’s history and traditions.

Question 2-1: PCN / HCN / TCN / Hybrid Which of the following is an example of a Third Country National (TCN)? A) A Japanese employee working in the US branch of a Japanese company. B) An American employee working in the US branch of a Japanese company. C) A Canadian employee working in the UK branch of a Japanese company. D) A Japanese employee managing operations in Japan.

Question 3-1: Schemas What best defines a cultural schema? A) A set of shared rules for grammar in a language. B) A personal mental framework shaped by cultural experiences. C) A collection of laws governing cultural practices. D) An individual’s unique preferences unrelated to culture.

Question 4-1: Synergy Which of the following scenarios demonstrates synergy in a cross-cultural team? A) Each team member works on their own tasks independently. B) The team adopts the cultural practices of one dominant member. C) The team creates innovative solutions by combining the strengths of diverse cultural perspectives. D) The team avoids discussing cultural differences to prevent conflict.

Question 5-1: The 3rd Culture What is the 3rd culture? A) The traditional practices shared by three or more countries. B) A new culture developed by people from different cultural backgrounds working together. C) The culture of a third-party mediator in international disputes. D) The dominant culture in multinational organizations.

Question 6-1: Reconciliation Which of the following is an example of reconciliation in cross-cultural management? A) One side completely adopts the practices of the other. B) Both sides agree to compromise on decision-making speed to balance differing priorities. C) Teams work independently to avoid cultural clashes. D) Managers enforce a single, uniform approach across cultures.

Question 1-2: CQ (Cultural Intelligence) Which of the following is not a component of Cultural Intelligence (CQ)? A) Cognitive: Understanding cultural differences. B) Emotional: Managing feelings in diverse settings. C) Behavioral: Adjusting behavior in cross-cultural interactions. D) Physical: Adapting body language in communication.

Question 2-2: PCN / HCN / TCN / Hybrid In which situation would a company typically prefer to use Host Country Nationals (HCNs)? A) To ensure strong alignment with headquarters’ strategies. B) To save costs and benefit from local expertise. C) To create new global strategies from a third-party perspective. D) To retain employees who have been transferred internationally.

Question 3-2: Schemas Which of the following statements about schemas is true? A) Schemas are fixed and cannot change. B) Schemas help people interpret unfamiliar situations using past experiences. C) Schemas are unique to individuals and have no cultural influence. D) Schemas prevent people from making cultural adaptations.

Question 4-2: Synergy What is required to achieve synergy in a cross-cultural team? A) Avoiding open discussions about cultural differences. B) Ensuring equal representation of all cultures in leadership roles. C) Creating an environment where different perspectives are valued and integrated. D) Standardizing all processes to minimize cultural influence.

Question 5-2: The 3rd Culture Why is the concept of the 3rd culture important in cross-cultural management? A) It eliminates the need to understand individual cultural differences. B) It provides a shared framework that transcends individual cultures. C) It prioritizes the dominant culture’s practices. D) It focuses solely on similarities between cultures.

Question 6-2: Reconciliation How does reconciliation differ from compromise in cross-cultural management? A) Reconciliation focuses on finding creative solutions that integrate differences, whereas compromise focuses on mutual concessions. B) Reconciliation prioritizes the dominant culture, while compromise does not. C) Reconciliation avoids addressing cultural differences, unlike compromise. D) Reconciliation is only applicable in international conflicts.

Question 1-3: CQ (Cultural Intelligence) Which situation demonstrates high CQ? A) A manager assumes all cultures value punctuality equally. B) A team member adjusts their communication style to align with the local culture. C) A leader prioritizes their own cultural norms over others’. D) A supervisor expects employees to adapt without guidance.

Question 2-3: PCN / HCN / TCN / Hybrid Which staffing approach is most likely to promote global consistency in company practices? A) Parent Country Nationals (PCNs) B) Host Country Nationals (HCNs) C) Third Country Nationals (TCNs) D) Hybrid

Question 3-3: Schemas What is the potential drawback of relying on cultural schemas in cross-cultural interactions? A) Schemas simplify complex cultural differences. B) Schemas can lead to stereotyping and misinterpretation. C) Schemas encourage open-mindedness about other cultures. D) Schemas help individuals adapt quickly to new situations.

Question 4-3: Synergy Which of the following is a sign that synergy has been achieved in a multicultural team? A) The team consistently resolves conflicts by voting. B) Team members avoid discussing conflicting cultural norms. C) The team generates creative ideas that incorporate diverse cultural perspectives. D) Cultural differences are minimized in discussions.

Question 5-3: The 3rd Culture Which of the following best exemplifies the creation of a 3rd culture? A) A French and Indian team adopts a fully French working style. B) A multinational team develops a unique set of shared practices for their project. C) An American team enforces their cultural norms on a global project. D) A German and Chinese team works separately to avoid conflict.

Question 6-3: Reconciliation What is a key outcome of successful reconciliation in cross-cultural management? A) One culture’s values dominate decision-making. B) A new solution integrates the strengths of all involved cultures. C) Cultural differences are ignored to avoid conflict. D) All team members follow a standardized process.

Question 2-4: PCN / HCN / TCN / Hybrid Which of the following is the primary advantage of using Parent Country Nationals (PCNs) in a multinational company? A) Lower cost compared to local employees. B) Familiarity with local regulations and culture. C) Strong alignment with corporate headquarters’ values and policies. D) Flexibility to adapt to local market conditions.

Question 2-5: PCN / HCN / TCN / Hybrid Which of the following scenarios represents the use of a Hybrid staffing model? A) A Japanese company employs a mix of Japanese expatriates, local American staff, and a Canadian expert in its US operations. B) An Indian company exclusively hires Indian nationals for its global operations. C) A French company hires French nationals to work in its headquarters in Paris. D) An American company hires only local employees for all international offices.

Question 2-4: Norms and Values in Schemas Which of the following best illustrates how norms and values influence cultural schemas? A) A visitor in Japan learns to bow as a greeting to adapt to local customs. B) An individual assumes that all cultures value punctuality equally. C) A person believes their way of doing business is universally applicable. D) A team avoids discussing cultural norms to prevent misunderstanding.

Question 2-5: Surface Differences in Schemas How do surface differences in cultural schemas affect cross-cultural communication? A) They often mask deeper shared values between cultures. B) They ensure uniformity in how people interpret behavior. C) They are irrelevant when managing cross-cultural teams. D) They simplify cultural adaptation by highlighting similarities.

Question 2-6: Norms, Values, and Surface Differences in Schemas Which scenario highlights the interplay between norms, values, and surface differences? A) A German manager insists on strict punctuality in meetings, reflecting cultural values. B) An American assumes all cultures prefer direct communication without considering context. C) A French team adopts the English language for meetings but maintains their cultural decision-making style. D) A Chinese employee avoids eye contact with a superior to show respect, which is misunderstood by their Western manager.

Question 2-7: Surface Differences in Action What is a common challenge when dealing with surface differences in cultural schemas? A) They lead to overemphasis on shared values. B) They are easily understood without cultural context. C) They often result in misinterpretation of behaviors across cultures. D) They prevent individuals from forming stereotypes.