Lesson 6

30問 • 1年前

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as a concept describes all technology that helps an organization run its business and operational processes.

Business Technology

can be customer-facing applications and solutions, business-critical production and logistics solutions, or back-office financial systems, among others.

Technology

on the other hand, can be considered as an asset that helps or assists the organization to achieve its stated aims or objectives.

Business Tool

Are used in almost all types of business.

Computers

It is a desktop apparatus with a monitor and a Central Processing Unit

Computers

In the beginning, before Windows operating system was introduced around 1995, a computer worked only with

Disc Operating System

need to type a series of symbols or letters to execute an action

Programmers

made generating hotel guest arrival and departure lists faster and more conveniently, while Lotus 1-2-3 spreadsheets eliminated manual computing or tabulation.

Microsoft Word

then allowed businesses to be more productive.

Computers

Allows computers to perform multiple functions.

Software

was basically replaced by the computer.

Typewriter

allow business presentations to look more professional.

Microsoft Powerpoint

Allows computers to communicate with other devices like a printer, with other computers within the office, or a group using telephone lines. It allows computers to send and receive email; print and share information and documents.

Networking

is for a group of computers within the office that can share files and communicate with each other.

Local Area Network

refers to computers in a small area (a locality) where computers can communicate using copper cable or simply the old telephone lines.

Metropolitan Area Network

can mean leased lines from telephone companies that allow computers or terminals to communicate still through the copper cable.

Wide Area Network

allow guests and hotel reservations representatives to talk and confirm details,

Telephones

split the telephone lines into two using a modem, allowing guests to talk while the hotel reservations clerk works with a program on the computer to ensure confirmation details.

Computers

that allow businesses to manage their expenses and revenues.

Software

is most often used in small businesses. Bigger companies use SAP-SE (from its German name Systemanalyse Programmentwicklung Societas Europaea, which translates to System Analysis Program Development) Business One or Sage 300, which allow more customization and integration with other systems.

QuickBooks

keeps track of customer interactions by collecting and storing information about them. It allows a business to make calls, send emails, create reports, add notes, and much more. By gathering crucial information, businesses can build long-lasting relationships with their clients.

Customer Relationship Management System

two popular CRM software packages

HubSpot and Salesforce

GUI

Graphic User Interface

using symbols that look exactly like a photograph and allow the user to use a pointing device that we call "mouse. " Figure 3.5 Lotus 1-2-3 was an early spreadsheet application available for MS-DOS.

Graphic User Interface

used for generating guest information, operations report, and financial and accounting reports.

Spreadsheet Applications

the more popular spreadsheet application is known as

Microsoft Excel

used to connect phone lines,

Copper Cable

can now be connected directly without the telephone and, in simple terms, allow multiple computers to connect directly to the internet or wired together as a local area network (LAN) to be able to store or share data among connected computers.

Computer Devices

in creating documents; F1 and F2 are common codes where F stands for “function.”

WordStar

a computer can connect to a printer, credit card interface, and other computers within the designated network-Local Area Network (LAN), Metro Area Network (MAN), or Wide Area Network (WAN).

Networking

NORTH AMERICA

Lovelyn Valenzuela · 30問 · 1年前

NORTH AMERICA