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  • Smile de Rosas

  • 問題数 54 • 12/1/2024

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    問題一覧

  • 1

    been made to the breaking of bread together

    catering department

  • 2

    process of business of preparing food and providing food services

    catering

  • 3

    banquets and catering include:

    state banquets national days weddings gala charity ball company dinner dances

  • 4

    the event is catered away from the hotel

    off premise

  • 5

    two sub group of catering

    off premise on-premise

  • 6

    responsible to the food and beverages director

    director of catering

  • 7

    plans the banqueting menus

    chef

  • 8

    must ensure that they are suitable for the clientele

    catering manager

  • 9

    the director of catering must be able to do the ff:

    sell convention, banquets, and functions lead a team of employees set service standards

  • 10

    good source of event bookings

    hotel director of sales

  • 11

    good source of lead

    general manager

  • 12

    during period of relative quiet

    cold calls

  • 13

    most frequent catering events

    meetings convention dinners luncheon weddings

  • 14

    meeting rooms set up:

    theater style classroom style horseshoe style dinner style

  • 15

    rows of chair are place

    theater style

  • 16

    tables are used

    classroom style

  • 17

    interaction as sought among delegates

    horseshoe style

  • 18

    tables around 8-10 persons

    dinner style

  • 19

    also called banquets event order, inform client but also hotel personnel about essential info

    catering event order

  • 20

    Key individuals:

    Director of catering executive chef beverage manager catering manager chief steward

  • 21

    managing the office and controlling the bible or function diary

    catering coordinator

  • 22

    all service to hotel guest rooms. bring the dining experience to the room with quality food and beverage service

    room service/ in-room dining

  • 23

    trends in lodging food and beverage operation

    use of branded restaurants making outlets more casual using theme for resto standardized menu sports theme bar technology

  • 24

    It is a uniformed employee of the hotel who has her or his own separate desk in the lobby or on special concierge floors

    concierge

  • 25

    The largest department in terms of the number of people employed

    Housekeeping

  • 26

    This sub department generally reports to the executive housekeeper. The modem laundry operates computerized washing/drying machines and large presses

    Laundry

  • 27

    The environmentally conscious companies are not only helping to avoid further environmental degradation but are also saving themselves money while being good corporate citizens

    Green Hotel Initiatives

  • 28

    Free shuttle service to areas attractions is provided the vehicle is either a hybrid car or a 15 passengers van for bigger groups

    Green Shuttle

  • 29

    These officers make regular rounds of the hotel premises, including guest floors, corridor, public and private function rooms , parking areas, and offices.

    Security Officer

  • 30

    Bicycles sre available for guest use in warm weather. Excellent bicycle-routes maps are provided for those who want to explore the city on tfe two wheels

    Guest Bicycle

  • 31

    Trends in Hotel and Room Division

    In-Room technology compliance with ADA use of hotels web sites diversity of guest security

  • 32

    It is under the charge of the executive chef or chef in smaller and medium- sized properties

    Hotel Kitchen

  • 33

    In the food industry, the food and beverage, it is led by the director of food and beverage

    Food and beverage department

  • 34

    She or he reports to the general manager and is responsible for the efficient and effective operation of the entire food and beverage department

    Food and beverage director

  • 35

    He or she operates the kitchen in accordance with company policy and strives to achieve desired financial results

    Executive chef

  • 36

    It is an essential part of food and beverage operations and because it represents the most significant variable cost, staffing becomes an important factor in the day-to-day running of the food and beverage locations

    controlling cost

  • 37

    It is run by restaurant managers in much the same way as other restaurants

    hotel restaurant

  • 38

    It allow guests to relax while sipping a cocktail after a hectic day

    hotel bars

  • 39

    Some hotels offer guests evening entertainment and dancing whether formal or informal, these food and beverage outlets offer a full beverage service

    night clubs

  • 40

    These are popular at resort hotels where guest can enjoy a variety of exotic cocktails poolside

    pool bars

  • 41

    Traditionally, this bar is away from the hubhub of the lobby and offers a holding area for the hotel's signature restaurant

    restaurant bar

  • 42

    Departments under food and beverage department

    kitchen/ catering/ banquets restaurant/ room service/ minibars lounges/ bars/ stewarding

  • 43

    Responsibilities of a food and beverage director

    identifying trends training motivation budgeting cost control

  • 44

    Kinds of bars in large hotels

    lobby bar restaurant bar pool bar service bar minibar night clubs

  • 45

    This security loss division is responsible for maintaining security alarm systems and then implementing procedures and protecting personal of guest and employees and hotel itself

    Security Preventionz

  • 46

    Comprehensive security plan

    security officer equipment safety procedure identification procedures

  • 47

    Method of preparation that creates nutritionally balance levels of cholesterol

    alternative cuisine

  • 48

    Major chain hotel two restaurant

    upscale formal restaurant casual coffee shop type restaurant

  • 49

    Convenient meeting place

    lobby bar

  • 50

    Separate backstage bar

    service bar

  • 51

    Specialized bar that serves the need of a hotel for large events

    catering or banquet bar

  • 52

    Small, refrigerated bars in guest rooms

    minibars

  • 53

    Offer a full beverage service

    night clubs

  • 54

    Relaxed atmosphere that complements contemporary lifestyles

    sports bar