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Oral com (effective communication skills)
  • Jenica Grace Dela Cruz

  • 問題数 20 • 10/16/2024

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    問題一覧

  • 1

    Happens when the message is not clearly understood by the receiver

    communication breakdown

  • 2

    This manifest when two individuals do not have a common language have an unfamiliar accent or use unfamiliar words or expressions

    language barriers

  • 3

    Difficulty in communication due to differing principles views and beliefs

    cultural barriers

  • 4

    Caused by environmental factors noise lighting distance between receiver and sender

    physical barriers

  • 5

    Happens when a person believe he or she understood what the speaker means even before the message is complete

    prejudging

  • 6

    One gives too much information at a time

    information overload

  • 7

    Person gives info and does not interest a person does not gives attention to speaker

    lack of interest and attention

  • 8

    1. Strategies to avoid communication barriers

    use time gaining expression to have more time to think

  • 9

    2. Strategies to avoid communication barrier

    give positive remarks or comment

  • 10

    3. Strategies to avoid communication barriers

    be specific

  • 11

    4. Strategies to avoid communication barriers

    ask for repetition or clarification

  • 12

    5. Strategies to avoid communication barriers

    check your understanding

  • 13

    6. Strategies to avoid communication barriers

    do not jump into conclusion

  • 14

    When two person understood each other

    effective communication

  • 15

    Have specific purpose for speaking or listening

    be focused

  • 16

    Appropriate speaking volume and rate

    speak intelligibly

  • 17

    Nonverbal communication is as important as verbal communication

    listen with your ears and eyes

  • 18

    Blackout any form of interference

    minimize distraction

  • 19

    The system of knowledge that is shared by a particular group composed of a relatively large number of individuals

    culture

  • 20

    Communication with others their exit a dynamic relationship between culture and communication

    interpersonal communication