記憶度
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問題一覧
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Is the act of conveying meanings from one entity or group to another through the use of mutually understood signs, symbols, and semiotic rules.
COMMUNICATION
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Someone said "The art of communication is the language of leadership".
James Humes
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The art of one communication reflects the art of one's thinking..
James Berlin 1982
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The communication process refers to a series of actions or steps taken in order to successfully communicate. It involves several components such as the sender of the communication, the actual message being sent, the encoding of the message, the receiver and the decoding of the message.
COMMUNICATION PROCESS
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Parts of the communication process
Sender, Message, Channel of Communication , Decoding, Receiver, Feedback
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This is the person that is delivering a message to a recipient.
Sender:
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This refers to the information that the sender is relaying to the receiver.
Message
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This is the transmission or method of delivering the message.
Channel of communication
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This is the interpretation of the message. This is performed by the receiver.
Decoding
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The receiver is the person who is getting or receiving the message.
Receiver
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In some instances, the receiver might have feedback or a response for the sender. This starts an interaction.
Feedback
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Tips for improving the communication process
Simplify your message, Know your audience, Be a good listener, Ask questions, Take the time to respond, Consider your body language, Maintain eye contact, Clarify your message if needed
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Types of Communication
Verbal, Nonverbal, Written , Visual
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is the use of language to transfer information through speaking or sign language. It is one of the most common types, often used during presentations, video conferences and phone calls, meetings and one-on-one conversations.
Verbal Communication
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It is the use of body language, gestures and facial expressions to convey information to others. It can be used both intentionally and unintentionally. For example, you might smile unintentionally when you hear a pleasing or enjoyable idea or piece of information.
Nonverbal
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Is the act of writing, typing or printing symbols like letters and numbers to convey information. It is helpful because it provides a record of information for reference. Writing is commonly used to share information through books, pamphlets, blogs, letters, memos and more. Emails and chats are a common form of written communication in the workplace.
Written
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Is the act of using photographs, art, drawings, sketches, charts and graphs to convey information. Visuals are often used as an aid during presentations to provide helpful context alongside written and/or verbal communication. Because people have different learning styles, visual communication might be more helpful for some to consume ideas and information.
Visual
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Informative Communication
Sharing Information , Educational Communication
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Expressive Communication
Emotional Expression , Creative Expression
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Interpersonal Communication
Social Interaction , Conflict Resolution
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Transnational Communication
Business Communication, Financial Transactions
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Persuasive Communication
Marketing & Advertising , Advocacy & Public Speaking
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Entertainment Communication
Media & Entertainment , Sports & Broadcasting
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Instructional Communication
User Manual & Guides, Tutorials & How-to Videos
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Healtcare Communication
Patient-Doctor Communication , Health Education
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Crisis and Emergency Communication
Emergency Alerts, Crisis Management
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Research and Academic Communication
Academic Research, Scientific Communication
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This is the most basic purpose of communication, where individuals or organizations convey facts, data, news, or updates to inform others. This can be done through written, verbal, or visual means.
Sharing Information
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Communication is used in educational settings to impart knowledge, skills, and information to students or learners. It includes teaching, training, and instructional communication.
Educational Communication
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Communication allows individuals to express their emotions, feelings, and thoughts. This can be done through verbal communication, body language, facial expressions, and art forms like music and visual arts.
Emotional Expression
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Artists, writers, and performers use communication as a means of creative expression to convey their unique ideas, perspectives, and creativity to others.
Creative Expression
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Communication is vital for maintaining social relationships. This includes conversations with family, friends, and colleagues to share experiences, support, and companionship.
Social Interaction
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In the business world, communication is essential for various purposes, including negotiations, sales, marketing, customer service, and collaboration among team members.
Business Communication
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Financial institutions and businesses use communication for transactions like making payments, processing orders, and managing finances.
Financial Transactions
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Companies use persuasive communication to promote products and services, convince customers to make purchases, and build brand loyalty.
Marketing and Advertising
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Advocates and public speakers use persuasive communication to influence public opinion, promote social causes, and mobilize support for specific issues.
Advocacy and Public Speaking
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Television, film, music, literature, and other forms of entertainment use communication to engage, entertain, and captivate audiences.
Media and Entertainment
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Communication is integral to sports commentary and reporting, enhancing the enjoyment and understanding of sporting events.
Sports Broadcasting
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Instructional communication provides step-by-step guidance and information to help users understand and operate products, equipment, or software.
User Manuals and Guides
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Online tutorials and instructional videos guide viewers through various tasks and skills, such as cooking, DIY projects, and computer software usage.
Tutorials and How-to Videos
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Healthcare professionals communicate with patients to diagnose, treat, and provide medical information and guidance.
Patient-Doctor Communication
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Healthcare communication also involves educating individuals and communities about health-related topics and preventive measures.
Health Education
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Authorities use communication to inform the public about emergencies, natural disasters, and safety measures.
Emergency Alerts
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Organizations communicate during crises to address the situation, mitigate damage, and provide guidance to stakeholders.
Crisis Management
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Researchers and scholars communicate their findings through academic papers, conferences, and presentations.
Academic Research
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Scientists communicate their discoveries and innovations through scientific journals and conferences.
Scientific Communication