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1
EXAMPLE OF SOFT ADVENTURE ✓
Backpacking Birdwatching ✓ Camping Fishing ✓ Hiking ✓ Horseback riding ✓ Kayaking ✓ Snorkeling
2
KEY PLAYERS IN THE GAMING INDUSTRY
CASINO DE MONTE CARLO (MONACO) BELLAGIO (LAS VEGAS, NEVADA) THE ATLANTIS RESORT (BAHAMAS) SUN CITY (SOUTH AFRICA) THE VENETIAN MACAU (MACAU, CHINA)
3
A Portuguese colony from the mid-16th century until it was transferred back to China in 1999, Macau is known today as "____"
the Monte Carlo of the Orient.
4
gaming serves "____" or customers who combine gambling with many other activities during their stay
SOCIAL GAMBLERS
5
Today's mega resorts motivate curiosity seekers to visit the must-see attractions
CURIOSITY/MUST-SEE ATTRACTIONS
6
it features simulated or actual spinning reels that are activated by the pull of a handle or the push of a button
SLOT MACHINE/VIDEO GAMES
7
Arguably the most famous casino in the world
CASINO DE MONTE CARLO (MONACO)
8
feature wagering on horse track betting
RACE BOOKS
9
Responsible for the operations of table games and designation of required personnel in a specific pit
PIT MANAGER
10
Features the largest casino in the Caribbean
THE ATLANTIS RESORT (BAHAMAS)
11
A subset of visitor attractions
THEME PARKS
12
Responsible for the operation of a given table game
DEALER
13
Activities with a perceived risk but low levels of risk requiring minimal commitment and beginning skills
SOFT ADVENTURE
14
Defined as "outdoor activities that take place in a natural setting, as opposed to a highly cultivated or managed landscape such as a playing field or golf course"
OUTDOOR RECREATION
15
it is extra products to offer the added value to the core product itself and to help to differentiate it from the competitors
THE SUPPORTING PRODUCT (TANGIBLE PRODUCT)
16
It is the most fundamental level and is what the visitor is really buying
THE CORE PRODUCT
17
Hotel/Casinos draw people to their health spas, hair salons, beauty parlors. barbershops, amusement centers and theme parks
AMENITY OFFERINGS
18
The financial customer transactions and accounting for monies handled on the casino floor represent integral activities for the cage
CASINO CAGE
19
TWO TYPES OF ADVENTURE TOURISM:
Hard Soft
20
WHO ARE THE PEOPLE IN CASINOS?
CASINO MANAGER CAGE MANAGER CASINO CAGE PERSONNEL BOOTH CASHIERS PIT MANAGER SLOT MANAGER DEALER
21
This term is typically applied to outdoor activities that individuals engage in and that are located close to their community
OUTDOOR RECREATION
22
These are the support departments that include restaurant operations, bars, entertainment centers such as lounges or show rooms and lodging facilities
ANCILLARY DEPARTMENTS
23
The casino environment is an exciting form of entertainment and for many, it is a mental escape from the stressful pressures of work
RECREATION
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DIFFERENTIATING THE TWO( Adventure tourism gard and soft) IS LOOSELY BASED ON THE FOLLOWING:
Level of experience required Level of fitness required ✓ Degree to which the participant is exposed to risk
25
THREE LEVELS OF PRODUCT IN A THEME PARK
✓ Level 1: Core product ✓ Level 2: Supporting (Tangible) product ✓ Level 3: Facilitating (Augmented) product
26
Responsible for the overall operation of the casino's table games
CASINO MANAGER
27
Inspired by the breathtaking Lake Como resort town of the same name
BELLAGIO (LAS VEGAS, NEVADA)
28
GAMES AND FACILITIES THAT EXIST ON CASINO FLOOR
Table games Race and Sport Books Ancillary Departments Card Games Casino Cage Keno and Bingo Surveillance Slot Machines/Video Games TRACCKSS
29
feature professional and collegiate sporting events
SPORTS BOOKS
30
A trip that includes at least two of the following three elements: physical activity, natural environment, and cultural immersion
ADVENTURE TOURISM
31
, located about two hours outside of Johannesburg, is a giant Las Vegas-like resort in the middle of the bush
SUN CITY (SOUTH AFRICA)
32
offers games of risk as part of a total package of entertainment and leisure activities.
GAMING ENTERTAINMENT
33
Includes a whole range of activities including casinos, card games, charitable games, lottery operated games and betting on greyhound and horse races
GAMING
34
Both are based on random number
KENO AND BINGO
35
Some casinos operate their rooms division at break-even or offer low room rates to attract gamblers
ECONOMIC
36
Many people just like to gamble, wager or enter games of chance or skill
THE LURE OF GAMBLING
37
these are different from table games in that the casino does not wager against the player but merely offers games in which players can gamble against each other with the casino providing or dealing the games.
CARD GAMES
38
Defined as the pursuit of leisure activities during one's spare time and can include vastly different activities
RECREATION
39
EXAMPLE OF HARD ADVENTURE ✓
Sky Diving ✓ Caving ✔Mountain Climbing Rock Climbing ✔ Trekking
40
Activities with high levels of risk, requiring intense commitment and advanced skills
HARD ADVENTURE
41
Responsible for the operation of the slot department, including selection of machines and determination of floor configuration, as well as machine maintenance and operation
SLOT MANAGER
42
Senior citizens and retirees are drawn to the casinos for the social interaction that occurs with other customers and the casino's employees
SOCIAL
43
is a very broad category which overlaps with many of the areas discussed on the previous topics, like hotels and accommodation
ENTERTAINMENT
44
REASONS FOR VISITING CASINOS
THE LURE OF GAMBLING CURIOSITY/MUST-SEE ATTRACTIONS AMENITY OFFERINGS RECREATION ECONOMIC SOCIAL T CARES
45
It maintains a careful watch on all gaming activities through the use of high-tech cameras and video recording devices. It is also known as the "eye-in-the-sky"
SURVEILLANCE
46
This includes all the additional services and facilities that enhance the visitors' experiences, and they are both tangible and intangible in nature
THE FACILITATING PRODUCT (AUGMENTED PRODUCT)
47
Involves wagering or betting between the casino and customers
TABLE GAMES
48
Supervises the work of the credit manager, who approves credit to casino customers and the collection managers
CAGE MANAGER
49
TWO MAJOR TYPES OF ENTERTAINMENT: ✓
Theme parks ✓ Gaming
50
Pay offs are based on a computerized random number generator program or the alignment of the same graphics or symbols on each reel such as "____"
three cherries across"
51
surveillance maintains a careful watch on all gaming activities through the use of high-tech cameras and video recording devices. It is also known as the "____"
"EYE-IN-THE-SKY"
52
Responsible for completing jackpot payout and hopper fill transactions
BOOTH CASHIERS
53
A Portuguese colony from the mid-16th century until it was transferred back to China in 1999, Macau is known today as "the Monte Carlo of the Orient."
THE VENETIAN MACAU (MACAU, CHINA)
54
Prepares cash banks and bank deposits
CASINO CAGE PERSONNEL
55
TWO COMMON RECREATION-BASED TERM IN TOURISM:
✓ Outdoor recreation ✓ Adventure tourism