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REVISION - CA1
  • Jay Jayel

  • 問題数 49 • 1/29/2025

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    問題一覧

  • 1

    _____ of motivation suggests that people are motivated to engage in behaviours that help them maintain their optimal level of stimulation.

    The Stimulation Theory

  • 2

    A specific and definite form of communication with _____ than vague and non-specific information?

    Facts and Figures

  • 3

    Integrated negotiation operates under zero-sum conditions.

    False

  • 4

    Create sentences that are brief and to the point but manage to relay the information clearly. It means _____ in communication.

    Concise

  • 5

    The chairperson of the meeting should not be involved at all stages of the process, from planning through to follow-up

    False

  • 6

    The negotiator puts too much stock in his ability to be correct and thus uses high anchors for his initial offers and adjustments

    True

  • 7

    In effective communication, Open, honest and friendly communication are the components of ______.

    Courteous

  • 8

    A logical flow of sentences, where all points are connected and show relevance to the main ______ topic. The keys are to maintain in the text, the work follows reasonably and naturally with logic and reason

    Consistency

  • 9

    Create sentences that are brief and to the point but manage to relay the information clearly. It means ______ in communication.

    Concise

  • 10

    For effective communication. Being ______ when writing or speaking is critical otherwise your audience will find it difficult to understand what you are trying to say

    Clear

  • 11

    Within 12 months Brad was promoted again and found himself well on the way to a future career as a business leader.

    True

  • 12

    As the first week progressed, Jane was able to see that Brad was doing a great job in communicating with most of his team members except for two persons in his team.

    False

  • 13

    According to the case study, in order to have more and more success at work place we both need technical skills and soft skills.

    False

  • 14

    According to the case study, training cannot help to develop communication and leadership skills.

    False

  • 15

    Brad was nervous about taking on this leadership role as he had never led anything in his life and was quite introverted and shy

    True

  • 16

    After the interview, the candidate ______ on the status with the interviewer. Doing so reminds the interviewer of the conversation, shows them candidate is genuinely interested in the position

    Follow Up

  • 17

    ______ of motivation suggests that people are motivated to engage in behaviours that help them maintain their optimal level of stimulation.

    The Stimulation Theory

  • 18

    Potential Pitfalls of Motivation, just because an approach or method worked for someone, that does not mean that it will work for another person. If a method isn't helping to reach goals, look for things that will work better. Here, this pitfall knows as _______.

    Thinking That One Size Fits All

  • 19

    One student might coast by without much effort, while another student will study regularly, participate in discussions, and take advantage of research opportunities outside of class

    Intensity

  • 20

    _____ are those that arise from outside of the individual and often involve rewards such as trophies, money, social recognition, or praise?

    Extrinsic Motivations

  • 21

    ______ are notes that are recorded during a meeting.

    Meeting Minutes

  • 22

    The goal of most meetings is to come to an agreement on the subjects discussed in the meeting agenda, so it is useful that all members clearly understand how they can come to a final decision on each topic. Here, the chairperson is moving towards _______.

    Aid in Decision - making

  • 23

    A good chairperson helps the meeting to run smoothly and efficiently. The person who chairs a meeting can sometimes be referred to as the

    Facilitator

  • 24

    The chairman must see that person belonging to the minority group, if any, and whatever small number they may have, are given opportunities to place their views. This one is under the responsibility of ______.

    Opportunity to speak

  • 25

    ______ is the capacity to be aware of control, and express one's emotions, and to handle interpersonal relationships judiciously and empathetically.

    Emotional intelligence

  • 26

    In the ______ stage, you (as a party in the negotiation) need to determine and clarify your own goals in the negotiation. This is a time when you take a moment to define and truly understand the terms and conditions of the exchange and the nature of the conflict.

    Preparation and Planning

  • 27

    Negotiations involve two or more parties who come together to reach some end goal through compromise or resolution that is ______ to all those involved.

    Agreeable

  • 28

    The term negotiation refers to a _____ that resolves an issue in a way that both parties find acceptable. In a negotiation, each party tries to persuade the other to agree with their point of view

    Strategic Discussion

  • 29

    To keep the resume concise, focus on _____ extra words.

    Active Language

  • 30

    In effective resume writing, ______ needs to be related to the position they want to obtain, so jobseekers must sell their best attributes, and be POWERFUL.

    Introductory statement

  • 31

    In resume writing, depending on specific skill set or work history, one format might be better suited to highlight qualifications than another. There are _____ main types of resumes

    Four

  • 32

    The purpose of the Cover Letter is to introduce the candidate and briefly summarize their professional background. On average, a cover letter should be from _____.

    250 to 400 Words Long

  • 33

    Before an employer will take valuable time to interview a potential candidate, he or she wants to first meet them on ______ How an employer gets impressed with a resume will make all the difference.

    Paper

  • 34

    According to 7 Cs "A warm and friendly business letter produces better results than a stilted, pompous or antagonistic one." Its the part of _____.

    Cordiality

  • 35

    In Business Letter writing "To Whom It May Concern," we use this statement as______.

    Salutation

  • 36

    You are a web developer and know that within the next years all web sites must be responsive - responsive means that a web site can be viewed on PC, tablets and smartphones. How can you create a sales letter that sells the service "to create responsive web sites?"

    Attention

  • 37

    Which of the following is the example of personal business letter ______ ?

    All of the above

  • 38

    Every company has to maintain contact with its various partners like suppliers, customers, and government agencies. Business Letters serve as the ______ these various parties?

    Bridge

  • 39

    Which of the following is/are the method of effective business communication _______?

    All of the above

  • 40

    _____ can be positive or negative, and directly influences how a person perceives and react to situations and communication with others.

    Interpersonal Communication

  • 41

    There is a World Series game going on later in the night. There is also a meeting for Sales Representatives of a company with their Sales Manager that night. The Sales Representatives are finding it hard to settle down in the meeting because they want to leave fast and watch the game. The Sales Manager can choose to open his speech by saying "I understand there is an important game tonight." Here the manager is considering the ______ component of effective communication as an important component of effective communication.

    Environment

  • 42

    When giving a speech or write a report, the ______ may seem to be only the words that is chosen that will convey the meaning.

    Message

  • 43

    When a person is eager to learn something new, they will try to communicate with others and get as much information they need to _______.

    Progress

  • 44

    Motivation acts as a catalyst to an individual's success. The team leaders and the managers must constantly motivate employees to extract the best out of them

    True

  • 45

    Over 85% of all hiring managers now use LinkedIn to hire applicants. Adding a good LinkedIn profile to the resume header can help the manager learn more about the candidate.

    True

  • 46

    A Resume presents a complete picture of skills and qualifications for a specific position.

    False

  • 47

    A cover letter is a one-page document that candidates submit along with their resumes. It takes the employer on a guided journey of their greatest Career & Life Achievements.

    True

  • 48

    The purpose of a Persuasive Business Letter is to sell an idea to someone, it does not attempt to get them to do something they may or may not want to do.

    False

  • 49

    In a public speaking situation, the source is the audience who are listening the speaker.

    False