問題一覧
1
It is unfair trade practice to sell an individual when you know there is no reasonable probability that the individual is able to pay the full price of the contract.
True
2
By definition of the Funeral Service Regulation, a "pre-need salesperson" is any person who is a full-time permanent employee of a funeral business.
False
3
All funeral service businesses that offer embalming shall have a room set aside exclusively for storing, embalming and preparing remains.
True
4
Door to door solicitation is a legitimate means for a pre-need cemetery or funeral salesperson to meet prospective clients.
False
5
The operation of crematoriums in Alberta is regulated under the Crematoriums Act.
False
6
Making, posting, and enforcing local cemetery by-laws and rules are the responsibility of the local cemetery owner.
True
7
Pre-need cemetery salespersons must hold a valid license for that purpose that is renewed annually.
True
8
All employees of a funeral business must be licensed by the Alberta Funeral Services Regulatory Board in order to carry out his or her specified duties.
False
9
Embalming is best defined as a simple cleansing and preparation of the body for viewing.
False
10
Only a person with a valid pre-need sales license may sell pre-need contacts for a funeral business.
False
11
A pre-need salesperson should be prepared to respond to many questions from clients regarding the legal, practical, and social aspects of funeral and cemetery business practices.
True
12
A pre-need sales license issued by the Alberta Funeral Services Regulatory Board authorizes the license to sell all forums of pre-need funeral contracts and insurance plans.
False
13
A cemetery owner may establish policies regarding the terms and conditions of the sale of plots within the cemetery.
True
14
A cemetery owner may not prohibit a buyer from reselling their plot on the open market.
False
15
Under the Cemeteries Act, what are the provisions of the Act with respect to the disposal of unclaimed cremated remains by a crematory owner?
the crematory owner must hold them for at least one year
16
According to the Cemeteries Act, how may a crematory operator dispose of unclaimed cremated remains?
at his own discretion in such a manner as not to be offensive or to create a nuisance
17
If a cemetery owner prohibits a buyer from reselling their plot on the open market, the cemetery owner must buy back the plot from the buyer at a value equivalent to____of its current value.
85%
18
If an interment space has not been used, there cemetery owner may seek to recover the plot after how many years of not having contact with the purchaser?
20 years
19
What is the obligation of a cemetery owner with respect to the provision of graves for "indigent persons" and veterans?
they must provide a plot at 50% of the ordinary cost
20
How much may the cemetery owner charge for the opening and closing of the grave for the burial of an indigent person or veteran?
100%
21
What is the fine/penalty that may be applied for anyone convicted of contravention of the Cemeteries Act?
$500-$100,000 or a fine that is equal to three times the amount obtained as a result of the offence
22
What is the maximum prison term that an individual may face if found guilty of an offence under the Cemeteries Act?
two years
23
What is the fine/penalty that may be applied for anyone convicted of contravention of the Funeral Services Act?
$500-$100,000 or a fine that is equal to three times the amount obtained as a result of the offence
24
What is the maximum prison term that an individual may face if found guilty of an offence under the Funeral Services Act?
two years
25
Under the Cemeteries Act, who does perpetual care funds apply to?
Private/commercial cemeteries
26
Who is responsible for the day-to-day operation of the funeral business?
the business manager
27
What are the qualifications required for an individual to be a business manager?
a licensed funeral director in possession of a business managers license
28
In respect to a perpetual care fund, where must the funds be kept and invested?
in a trust account with an authorized trustee approved under the Act
29
How much of the perpetual care fund can a cemetery owner use for perpetual care?
the owner may use 90% if the interest made off the money that is in the perpetual care fund
30
For the sale of a plot or space/compartment in a cemetery, columbarium or mausoleum, how much must the owner place into the perpetual care fund?
15%
31
For the sale of a monument or a marker in a cemetery, columbarium or mausoleum, how much must the owner place into the perpetual care fund?
10%
32
Mr. Mason has purchased cemetery property for himself as a pre-arrangement at Sunnybrook Memorial Gardens, a privately owned commercial cemetery. He has paid $1,800 for the plot and an additional $2,500 for an upright monument. How much money must the cemetery owner place in the perpetual care fund in respect to the sale of the plot?
$270
33
How much money must the cemetery owner place in the perpetual care fund in respect to the sale of Mr. Mason's monument?
$250
34
For a cemetery that is obligated to establish a perpetual care fund, how often must the owner place money into the care fund?
once a month
35
What is regulated under the Cemeteries Act?
cemeteries, crematories, mausoleums and columbariums