問題一覧
1
It includes analyzing the organizations external and internal environments and then selecting appropriate strategies
strategy formulation
2
Failure to do this may result in failure over the long run because managers in their initials enthusiasm for planning techniques we forget that the picture is inherently unpredictable
scenario planning
3
It serves to pinpoint the strengths and weaknesses of the organization
internal analysis
4
Their sphere of responsibility is generally confined to one organizational activity, whereas general managers oversee the operation of a whole company or division.
functional level managers
5
These are examples of characteristics of good strategic leader except:
social intelligence
6
Decision makers have already exerted significant resources to a project, exert even more resources if they receive feedback that the project is failing
escalating commitment
7
This means that the business history is replete with example of accidental event that helps to push companies in you and profitable directions
serendipity and strategy
8
These are individuals and groups which are not part of the organization but have some claims on the company
external stakeholders
9
It arises when conditions in the external environment endangered the integrity and profitability of the company
threat
10
This means that the profit of the company is greater than the average profit of all firms in its industry
profitability
11
It is the performance of actions that increase the word of good service or even business
value creation
12
It is a condition or circumstances that puts the company in favorable or superior business position
competitive advantage
13
It is a success key of retailing by obtaining special selling rights conditions and fast moving merchandise
vendor relations
14
It is a formal strategic planning which has been characterized as the fit model of strategy making
strategic intent
15
It brings back customers voluntarily and then sends them back with a smiling face
customer service
16
This means that retailers should supply exactly the same quantity quality and price as to what their customers need
distribution and information system
17
It is an idea of considering a manufacturing (or service) organization as a dynamic system made up of various subsystems each with inputs transformation processes and outputs
value chain
18
It refers to the terms with the suppliers and includes all of the activities needed to receive store and disseminate inputs
inbound logistics
19
It includes all set of activities need collect store and distribute the output
outbound logistics
20
It refers to the entire activities needed to transform the various inputs into outputs (the products and services).
operations
21
It is the inheritance of outputs or the various sources for the firm
procurement
22
It is the equipment hardware and software and the processes involved in the transformation of inputs
technological development
23
It refers to those activities needed to keep the product or service functioning effectively after it is sold and delivered
Service
24
These arecge functions or departments such as accounts, legal and regulative, finance , planning, etc.
infrastructure
25
It consists of companies which are not in a position to determine industry prices
Fragmented industry
26
It is a process of changing standards and is not a process of selection analysis corrective action on the standard or process education and training
quality improvement (for better control)
27
It is a process for creating new standards and is not a process for maintaining or improving existing standards.
Quality Improvement ( raising standards or innovation)
28
It is often viewed as an application of better solutions that meet new requirements, unarticulated needs, or existing market needs
Innovation
29
it is the process laden with surprise unexpected technological advancement, competitive moves, customer feedback, political and regulatory shifts, and other unforeseen events.
Disruptive Innovation
30
These are the sources of competitive advantage and the primary source of profitability for any firm
Resources and Capabilities
31
Businesses must implied values that plays a strong emphasis on ethical behavior
False
32
Building on organizational culture that places a high value on ethical behavior requires an incentive and promotion system
True
33
Movement in currency exchange rate has a direct impact on the competitiveness of a company's products in the local marketplace
False
34
If inflation keeps increasing, investment planning becomes hazardous
True
35
Global forces have unleashed a process that has been called " a perennial gale of creative destruction"
False
36
During shake out, revenue and earnings continued to increase but are not expected to grow at the same pace that may have characterized the earlier phases of development
False
37
A declining industry is an industry where growth is either negative or does not going at at the broader rate of economic growth
True
38
The bargaining power of supplier is the ability of suppliers lower the price inputs
False
39
The bargaining power of buyers increases when there are only limited sellers in the marketplace
False
40
Since all companies in a strategic group are pursuing similar strategies, customers tend to view the products of such companies as direct substitutes for each other.
True
41
These are individuals who are responsible for making sure that all employees are trained to be ethically aware
Ethics Officer
42
it is a self-contained division with its own functions, e.g. finance, purchasing, production, and marketing departments , that provides a product for a particular market
Business Level Managers
43
It arises than companies can take advantage of the conditions in its environment to formulate and implement strategies that enable them to become more profitable
Opportunities
44
These are stakeholders which include the stockholders and employees, execute officers, other managers, and board members
Internal Stakeholders
45
He is the one who bears responsibility for the overall performance of the company.
General Managers
46
It is the way human decision makers process information and reach decisions
Cognitive Biases
47
It is the set of values norms and standards that control how employees work to achieve an organizations mission and goals
Organizational Culture
48
It is the company's desired future state it articulates often in bold terms what the company would like to achieve
Vision
49
It gives employees the strength to say no to a superior who intructs them to pursue actions that are unethical and gives employees integrity to go to the media individual persistent unethical behavior in a company
Moral Courage
50
It is typically thought of in terms of one company's profitability relative to that of other companies
Superior Performance
51
It is a precise and measurable desired future state that a company attempts to realize
Goal
52
Their roles include defining the goals of the organization determining what businesses it should be in allocating resources among the different businesses formulating and implementing strategies
Corporate Level Manager
53
It is rooted in the tendency to generalize from a small sample or even a single vivid anecdote
Representative
54
This means the decision makers have strong prior beliefs about the relationship between two variables and tend to make decisions on these beliefs
Prior Hypothesis Bias
55
It is a key indicator of how an organization views the claims of its stakeholders
Creditors