暗記メーカー

暗記メーカー

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STOM-SG-2

STOM-SG-2
36問 • 1年前
  • Jhe Xiell
    • 通報

    問題一覧

  • 1

    One common term that tries to capture the idea of a broader approach to assessing an organization's performance

    Triple bottom line

  • 2

    Triple bottom line also known as

    People, planet, profit

  • 3

    One that creates an acceptable profit for it's owners, but minimize the damage to the environment and enhances the existence of the people with whom it has contact

    Sustainable business

  • 4

    It balances economic, environmental and societal interest

    Sustainable business

  • 5

    This gives the organization it's license to operate in society

    Sustainable business

  • 6

    Made up of organizations, groups and individuals

    Society

  • 7

    Have responsibility for the general well-being of society beyond short term economic self interest

    Organizations

  • 8

    The growing economic interdependence countries worldwide through increasing volume and variety of cross border transactions in goods and services

    Globalization

  • 9

    Essentially about how business takes account of it's economic, social and environmental impacts in the way it operates

    Corporate social responsibility

  • 10

    The voluntary actions that business can take over and above compliance with minimum legal requirements to address both its own competitive interest and the interests of wider society

    CSR

  • 11

    Is listening and responding to the needs of a company's stakeholders

    Corporate social responsibility

  • 12

    Ensuring that the overall productivity of accumulated human and physical capital resulting from development actions more than compensates for the direct or indirect loss or degradation of the environment

    Environmental bottom line

  • 13

    Meeting the needs of the present without compromising the ability of future generations to meet their own needs

    Environmental bottom line

  • 14

    5 types of advantage to the business (Economic bottom line)

    * it can reduce the costs * it can reduce the risk of operational failure * it can reduce the amount of investment * it can provide the basis for future innovation

  • 15

    5 operations performance objectives

    Quality objectives, speed objectives, dependability objectives, flexibility objectives, cost objectives

  • 16

    Consistent conformance to customers expectations in other words 'doing things right' but the things which the operation needs to do right will vary according to the kind of operation

    Quality objectives

  • 17

    Clearly a major influence on customer satisfaction or dissatisfaction

    Quality objectives

  • 18

    Quality inside the operation (2)

    quality reduces costs, quality increases dependability

  • 19

    The elapsed time between customers requesting services or products and receiving them

    Speed objectives

  • 20

    The main benefit to the operations (external) customers of speedy delivery of services or products is that the faster they can have the service or products

    Speed objectives

  • 21

    Speed inside the operation (2)

    speed reduces inventories, speed reduces risks

  • 22

    Inside the operation, internal customers will judge each other's performance partly by how reliable the other processes are in delivering material or information on time

    Dependability objectives

  • 23

    Doing things in time for customers to receive their services or products exactly when they are needed or at least when they were promised

    Dependability objectives

  • 24

    Dependability inside the operation (3)

    Dependability saves time, dependability saves money, dependability gives stability

  • 25

    Being able to change the operation in some way

    Flexibility objectives

  • 26

    4 types of requirements (flexibility objectives)

    Service/product flexibility, mix flexibility, volume flexibility, delivery flexibility

  • 27

    The operations ability to introduce new or modified services and products

    Service/product flexibility

  • 28

    The operations ability to create a wide range or mix of services and products

    Mix flexibility

  • 29

    The operations ability to change it's level of output or activity to produce different quantities or volume of services and products over time

    Volume flexibility

  • 30

    The operations ability to change the timing of the delivery of it's services or products

    Delivery flexibility

  • 31

    One of the beneficial external effects of flexibility is the increased ability of operations to do different things for different customers

    Mass customization

  • 32

    Judging operations in terms of their agility has become popular. A combination of all the five performance objectives but partially flexibility and speed

    Agility

  • 33

    Flexibility inside the operation (3)

    Flexibility speeds up response, flexibility saves time, flexibility maintains dependability

  • 34

    Companies which compete directly on price, cost will clearly be their major operations objective

    Cost objectives

  • 35

    An organizations top management represent the interest of the owners and therefore are direct custodians of the organization basic purpose

    Economic bottom line

  • 36

    Responsibility for the impact they have on society and balance the external societal consequences of their actions

    Social bottom line

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    問題一覧

  • 1

    One common term that tries to capture the idea of a broader approach to assessing an organization's performance

    Triple bottom line

  • 2

    Triple bottom line also known as

    People, planet, profit

  • 3

    One that creates an acceptable profit for it's owners, but minimize the damage to the environment and enhances the existence of the people with whom it has contact

    Sustainable business

  • 4

    It balances economic, environmental and societal interest

    Sustainable business

  • 5

    This gives the organization it's license to operate in society

    Sustainable business

  • 6

    Made up of organizations, groups and individuals

    Society

  • 7

    Have responsibility for the general well-being of society beyond short term economic self interest

    Organizations

  • 8

    The growing economic interdependence countries worldwide through increasing volume and variety of cross border transactions in goods and services

    Globalization

  • 9

    Essentially about how business takes account of it's economic, social and environmental impacts in the way it operates

    Corporate social responsibility

  • 10

    The voluntary actions that business can take over and above compliance with minimum legal requirements to address both its own competitive interest and the interests of wider society

    CSR

  • 11

    Is listening and responding to the needs of a company's stakeholders

    Corporate social responsibility

  • 12

    Ensuring that the overall productivity of accumulated human and physical capital resulting from development actions more than compensates for the direct or indirect loss or degradation of the environment

    Environmental bottom line

  • 13

    Meeting the needs of the present without compromising the ability of future generations to meet their own needs

    Environmental bottom line

  • 14

    5 types of advantage to the business (Economic bottom line)

    * it can reduce the costs * it can reduce the risk of operational failure * it can reduce the amount of investment * it can provide the basis for future innovation

  • 15

    5 operations performance objectives

    Quality objectives, speed objectives, dependability objectives, flexibility objectives, cost objectives

  • 16

    Consistent conformance to customers expectations in other words 'doing things right' but the things which the operation needs to do right will vary according to the kind of operation

    Quality objectives

  • 17

    Clearly a major influence on customer satisfaction or dissatisfaction

    Quality objectives

  • 18

    Quality inside the operation (2)

    quality reduces costs, quality increases dependability

  • 19

    The elapsed time between customers requesting services or products and receiving them

    Speed objectives

  • 20

    The main benefit to the operations (external) customers of speedy delivery of services or products is that the faster they can have the service or products

    Speed objectives

  • 21

    Speed inside the operation (2)

    speed reduces inventories, speed reduces risks

  • 22

    Inside the operation, internal customers will judge each other's performance partly by how reliable the other processes are in delivering material or information on time

    Dependability objectives

  • 23

    Doing things in time for customers to receive their services or products exactly when they are needed or at least when they were promised

    Dependability objectives

  • 24

    Dependability inside the operation (3)

    Dependability saves time, dependability saves money, dependability gives stability

  • 25

    Being able to change the operation in some way

    Flexibility objectives

  • 26

    4 types of requirements (flexibility objectives)

    Service/product flexibility, mix flexibility, volume flexibility, delivery flexibility

  • 27

    The operations ability to introduce new or modified services and products

    Service/product flexibility

  • 28

    The operations ability to create a wide range or mix of services and products

    Mix flexibility

  • 29

    The operations ability to change it's level of output or activity to produce different quantities or volume of services and products over time

    Volume flexibility

  • 30

    The operations ability to change the timing of the delivery of it's services or products

    Delivery flexibility

  • 31

    One of the beneficial external effects of flexibility is the increased ability of operations to do different things for different customers

    Mass customization

  • 32

    Judging operations in terms of their agility has become popular. A combination of all the five performance objectives but partially flexibility and speed

    Agility

  • 33

    Flexibility inside the operation (3)

    Flexibility speeds up response, flexibility saves time, flexibility maintains dependability

  • 34

    Companies which compete directly on price, cost will clearly be their major operations objective

    Cost objectives

  • 35

    An organizations top management represent the interest of the owners and therefore are direct custodians of the organization basic purpose

    Economic bottom line

  • 36

    Responsibility for the impact they have on society and balance the external societal consequences of their actions

    Social bottom line