Personal and Business Communication

32問 • 1年前

HO NEY

通報

問題一覧

Giving and receiving of ideas, feelings, and information among people

Communication

Making false assumptions about what is being communicated.

Miscommunication

Listener deliberately chooses what he or she wants to pay attention to.

Selective Listening

Listener is overwhelmed with incoming information and has to decide which information will be processed and remembered.

Information overload

Countered by keeping one’s focus on the speaker and taking notes.

bad communication habits

Unwillingness to listen to members of groups the listener believes are inferior.

Prejudice

Words that bring an immediate negative emotional response, usually negative, from the listener because of strong beliefs on the subject

red flag words

Listening with greater concentration, less tolerance for distractions, and more feedback to the speaker.

Active Listening

Emotional readiness of the listener to hear a message.

Emotional timing

Listener’s situation when a message is received.

Situational Timing

Communication should fit the other topics being discussed.

Relevance timing

Method used to hear only what one wants to hear.

Filtering

Ways of communicating without speaking.

Nonverbal

Three examples of ways of communicating without speaking

Gestures, Body language, Facial expressions

Way one feels within oneself.

Internal Climate

Helps to understand and interpret meaning in context.

Nonverbal communication

Point of reference when communicating.

context

Degree to which one shows serious concentration or emotion.

Intensity

Distance of physical space that one maintains between other people and oneself.

Distancing

Has formal and informal dimensions and travels vertically and horizontally.

oral and written communication

Messages that are communicated according to an organization’s chain of command by flowing both upward and downward.

Vertical Communication

Three examples of Vertical Communication

oral, electronic, written form

Messages that are communicated between the speaker and his or her equals in a formal organization.

Horizontal communication

Network within the informal organization that communicates incomplete, but somewhat accurate, information.

Grapevine

Gossip network that produces mostly false information

Rumor mill

Culture in which a written agreement, such as a contract, can be taken at face value.

Low-context culture

Culture in which the social context surrounding a written document is more important than the document itself.

High-context Culture

Used to clarify a point.

Illustrators

Used to control the flow of communication.

Regulators

Used like nonverbal punctuation marks.

Displays

Used in a specific manner because they have a specific meaning

emblems

Differences in emotional reaction include variations in...?

acceptance, approval, comfort level

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Practical Problems and Experiences 1

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16type judgment functions

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16type judgment functions

zvery

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English

English

Quiz CLE

Quiz CLE

Spelling test 4 - hypo hyper logy

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Spelling test 4 - hypo hyper logy

competence 16

competence 16

competence 16

competence 16

COMPETENCE 15

COMPETENCE 15

competence 7

competence 7

Competence 3

Competence 3

M11c20⚡️

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20問 • 2ヶ月前

مقطع من الاغاني عراقيه قصيره

問題一覧

Giving and receiving of ideas, feelings, and information among people

Communication

Making false assumptions about what is being communicated.

Miscommunication

Listener deliberately chooses what he or she wants to pay attention to.

Selective Listening

Listener is overwhelmed with incoming information and has to decide which information will be processed and remembered.

Information overload

Countered by keeping one’s focus on the speaker and taking notes.

bad communication habits

Unwillingness to listen to members of groups the listener believes are inferior.

Prejudice

Words that bring an immediate negative emotional response, usually negative, from the listener because of strong beliefs on the subject

red flag words

Listening with greater concentration, less tolerance for distractions, and more feedback to the speaker.

Active Listening

Emotional readiness of the listener to hear a message.

Emotional timing

Listener’s situation when a message is received.

Situational Timing

Communication should fit the other topics being discussed.

Relevance timing

Method used to hear only what one wants to hear.

Filtering

Ways of communicating without speaking.

Nonverbal

Three examples of ways of communicating without speaking

Gestures, Body language, Facial expressions

Way one feels within oneself.

Internal Climate

Helps to understand and interpret meaning in context.

Nonverbal communication

Point of reference when communicating.

context

Degree to which one shows serious concentration or emotion.

Intensity

Distance of physical space that one maintains between other people and oneself.

Distancing

Has formal and informal dimensions and travels vertically and horizontally.

oral and written communication

Messages that are communicated according to an organization’s chain of command by flowing both upward and downward.

Vertical Communication

Three examples of Vertical Communication

oral, electronic, written form

Messages that are communicated between the speaker and his or her equals in a formal organization.

Horizontal communication

Network within the informal organization that communicates incomplete, but somewhat accurate, information.

Grapevine

Gossip network that produces mostly false information

Rumor mill

Culture in which a written agreement, such as a contract, can be taken at face value.

Low-context culture

Culture in which the social context surrounding a written document is more important than the document itself.

High-context Culture

Used to clarify a point.

Illustrators

Used to control the flow of communication.

Regulators

Used like nonverbal punctuation marks.

Displays

Used in a specific manner because they have a specific meaning

emblems

Differences in emotional reaction include variations in...?

acceptance, approval, comfort level