ログイン

Personal and Business Communication
32問 • 1年前
  • HO NEY
  • 通報

    問題一覧

  • 1

    Giving and receiving of ideas, feelings, and information among people

    Communication

  • 2

    Making false assumptions about what is being communicated.

    Miscommunication

  • 3

    Listener deliberately chooses what he or she wants to pay attention to.

    Selective Listening

  • 4

    Listener is overwhelmed with incoming information and has to decide which information will be processed and remembered.

    Information overload

  • 5

    Countered by keeping one’s focus on the speaker and taking notes.

    bad communication habits

  • 6

    Unwillingness to listen to members of groups the listener believes are inferior.

    Prejudice

  • 7

    Words that bring an immediate negative emotional response, usually negative, from the listener because of strong beliefs on the subject

    red flag words

  • 8

    Listening with greater concentration, less tolerance for distractions, and more feedback to the speaker.

    Active Listening

  • 9

    Emotional readiness of the listener to hear a message.

    Emotional timing

  • 10

    Listener’s situation when a message is received.

    Situational Timing

  • 11

    Communication should fit the other topics being discussed.

    Relevance timing

  • 12

    Method used to hear only what one wants to hear.

    Filtering

  • 13

    Ways of communicating without speaking.

    Nonverbal

  • 14

    Three examples of ways of communicating without speaking

    Gestures, Body language, Facial expressions

  • 15

    Way one feels within oneself.

    Internal Climate

  • 16

    Helps to understand and interpret meaning in context.

    Nonverbal communication

  • 17

    Point of reference when communicating.

    context

  • 18

    Degree to which one shows serious concentration or emotion.

    Intensity

  • 19

    Distance of physical space that one maintains between other people and oneself.

    Distancing

  • 20

    Has formal and informal dimensions and travels vertically and horizontally.

    oral and written communication

  • 21

    Messages that are communicated according to an organization’s chain of command by flowing both upward and downward.

    Vertical Communication

  • 22

    Three examples of Vertical Communication

    oral, electronic, written form

  • 23

    Messages that are communicated between the speaker and his or her equals in a formal organization.

    Horizontal communication

  • 24

    Network within the informal organization that communicates incomplete, but somewhat accurate, information.

    Grapevine

  • 25

    Gossip network that produces mostly false information

    Rumor mill

  • 26

    Culture in which a written agreement, such as a contract, can be taken at face value.

    Low-context culture

  • 27

    Culture in which the social context surrounding a written document is more important than the document itself.

    High-context Culture

  • 28

    Used to clarify a point.

    Illustrators

  • 29

    Used to control the flow of communication.

    Regulators

  • 30

    Used like nonverbal punctuation marks.

    Displays

  • 31

    Used in a specific manner because they have a specific meaning

    emblems

  • 32

    Differences in emotional reaction include variations in...?

    acceptance, approval, comfort level

  • Укитувчи нутк маданяти

    Укитувчи нутк маданяти

    ユーザ名非公開 · 64問 · 7日前

    Укитувчи нутк маданяти

    Укитувчи нутк маданяти

    64問 • 7日前
    ユーザ名非公開

    Essential Review 50 words

    Essential Review 50 words

    Ulugbek · 29回閲覧 · 50問 · 10日前

    Essential Review 50 words

    Essential Review 50 words

    29回閲覧 • 50問 • 10日前
    Ulugbek

    Definition of Terms 3

    Definition of Terms 3

    ユーザ名非公開 · 90問 · 13日前

    Definition of Terms 3

    Definition of Terms 3

    90問 • 13日前
    ユーザ名非公開

    Plumbing Arithmetic Terms 5

    Plumbing Arithmetic Terms 5

    ユーザ名非公開 · 68問 · 13日前

    Plumbing Arithmetic Terms 5

    Plumbing Arithmetic Terms 5

    68問 • 13日前
    ユーザ名非公開

    Practical Problems and Experiences 4

    Practical Problems and Experiences 4

    ユーザ名非公開 · 100問 · 13日前

    Practical Problems and Experiences 4

    Practical Problems and Experiences 4

    100問 • 13日前
    ユーザ名非公開

    Practical Problems and Experiences 1

    Practical Problems and Experiences 1

    ユーザ名非公開 · 100問 · 13日前

    Practical Problems and Experiences 1

    Practical Problems and Experiences 1

    100問 • 13日前
    ユーザ名非公開

    16type judgment functions

    16type judgment functions

    Csnv03 · 90問 · 17日前

    16type judgment functions

    16type judgment functions

    90問 • 17日前
    Csnv03

    zvery

    zvery

    ユーザ名非公開 · 76問 · 1ヶ月前

    zvery

    zvery

    76問 • 1ヶ月前
    ユーザ名非公開

    M#5: Principles of Leadership

    M#5: Principles of Leadership

    ユーザ名非公開 · 37問 · 1ヶ月前

    M#5: Principles of Leadership

    M#5: Principles of Leadership

    37問 • 1ヶ月前
    ユーザ名非公開

    (Finals) Professional issues in Information Technology Mocktest BSIT 505

    (Finals) Professional issues in Information Technology Mocktest BSIT 505

    Xai Alexandrei Delos Reyes · 27問 · 1ヶ月前

    (Finals) Professional issues in Information Technology Mocktest BSIT 505

    (Finals) Professional issues in Information Technology Mocktest BSIT 505

    27問 • 1ヶ月前
    Xai Alexandrei Delos Reyes

    English

    English

    ユーザ名非公開 · 30問 · 1ヶ月前

    English

    English

    30問 • 1ヶ月前
    ユーザ名非公開

    Quiz CLE

    Quiz CLE

    ユーザ名非公開 · 29問 · 2ヶ月前

    Quiz CLE

    Quiz CLE

    29問 • 2ヶ月前
    ユーザ名非公開

    Spelling test 4 - hypo hyper logy

    Spelling test 4 - hypo hyper logy

    ユーザ名非公開 · 10問 · 2ヶ月前

    Spelling test 4 - hypo hyper logy

    Spelling test 4 - hypo hyper logy

    10問 • 2ヶ月前
    ユーザ名非公開

    competence 16

    competence 16

    Emm · 100問 · 2ヶ月前

    competence 16

    competence 16

    100問 • 2ヶ月前
    Emm

    competence 16

    competence 16

    Emm · 150問 · 2ヶ月前

    competence 16

    competence 16

    150問 • 2ヶ月前
    Emm

    COMPETENCE 15

    COMPETENCE 15

    Emm · 100問 · 2ヶ月前

    COMPETENCE 15

    COMPETENCE 15

    100問 • 2ヶ月前
    Emm

    competence 7

    competence 7

    Emm · 20問 · 2ヶ月前

    competence 7

    competence 7

    20問 • 2ヶ月前
    Emm

    Competence 3

    Competence 3

    Emm · 100問 · 2ヶ月前

    Competence 3

    Competence 3

    100問 • 2ヶ月前
    Emm

    M11c20⚡️

    M11c20⚡️

    مقطع من الاغاني عراقيه قصيره · 20問 · 2ヶ月前

    M11c20⚡️

    M11c20⚡️

    20問 • 2ヶ月前
    مقطع من الاغاني عراقيه قصيره

    問題一覧

  • 1

    Giving and receiving of ideas, feelings, and information among people

    Communication

  • 2

    Making false assumptions about what is being communicated.

    Miscommunication

  • 3

    Listener deliberately chooses what he or she wants to pay attention to.

    Selective Listening

  • 4

    Listener is overwhelmed with incoming information and has to decide which information will be processed and remembered.

    Information overload

  • 5

    Countered by keeping one’s focus on the speaker and taking notes.

    bad communication habits

  • 6

    Unwillingness to listen to members of groups the listener believes are inferior.

    Prejudice

  • 7

    Words that bring an immediate negative emotional response, usually negative, from the listener because of strong beliefs on the subject

    red flag words

  • 8

    Listening with greater concentration, less tolerance for distractions, and more feedback to the speaker.

    Active Listening

  • 9

    Emotional readiness of the listener to hear a message.

    Emotional timing

  • 10

    Listener’s situation when a message is received.

    Situational Timing

  • 11

    Communication should fit the other topics being discussed.

    Relevance timing

  • 12

    Method used to hear only what one wants to hear.

    Filtering

  • 13

    Ways of communicating without speaking.

    Nonverbal

  • 14

    Three examples of ways of communicating without speaking

    Gestures, Body language, Facial expressions

  • 15

    Way one feels within oneself.

    Internal Climate

  • 16

    Helps to understand and interpret meaning in context.

    Nonverbal communication

  • 17

    Point of reference when communicating.

    context

  • 18

    Degree to which one shows serious concentration or emotion.

    Intensity

  • 19

    Distance of physical space that one maintains between other people and oneself.

    Distancing

  • 20

    Has formal and informal dimensions and travels vertically and horizontally.

    oral and written communication

  • 21

    Messages that are communicated according to an organization’s chain of command by flowing both upward and downward.

    Vertical Communication

  • 22

    Three examples of Vertical Communication

    oral, electronic, written form

  • 23

    Messages that are communicated between the speaker and his or her equals in a formal organization.

    Horizontal communication

  • 24

    Network within the informal organization that communicates incomplete, but somewhat accurate, information.

    Grapevine

  • 25

    Gossip network that produces mostly false information

    Rumor mill

  • 26

    Culture in which a written agreement, such as a contract, can be taken at face value.

    Low-context culture

  • 27

    Culture in which the social context surrounding a written document is more important than the document itself.

    High-context Culture

  • 28

    Used to clarify a point.

    Illustrators

  • 29

    Used to control the flow of communication.

    Regulators

  • 30

    Used like nonverbal punctuation marks.

    Displays

  • 31

    Used in a specific manner because they have a specific meaning

    emblems

  • 32

    Differences in emotional reaction include variations in...?

    acceptance, approval, comfort level