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Puposive Communication(70 for enumeration)
  • Yanagi

  • 問題数 37 • 10/8/2023

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    問題一覧

  • 1

    They are the senders and recievers of the communication process.

    People

  • 2

    The content of a communicative act.

    Message

  • 3

    Anything that interferes with or distorts our ability to send or receive messages.

    Noise

  • 4

    The environment surrounding the communication act.

    Context

  • 5

    The medium of communication.

    Channel

  • 6

    The verbal and non verbal cues that we percieve in reaction to our communication function.

    Feedback

  • 7

    As people communicate, they are each other changed in some way by the interaction which turn influences what follows.

    Effect

  • 8

    What are the elements of communication?

    People, Message, Noise, Context, Channel, Feedback, Effect

  • 9

    Behind the communication process are several factors that inevitably spur in the way of efficient message sending and receiving.

    Barriers of communication

  • 10

    A communication barrier that includes environment, distance, challenging stimulus, and media ignorance.

    Physical

  • 11

    Barrier that makes you unable to understand each other due to different dialects or languages.

    Linguistic

  • 12

    This includes age, social position, mental difference or thinking behavior, economic status, political views, values and rules, ethics or standards, motives and priorities.

    Cultural

  • 13

    This includes anger, fear, hostility and overconfidence.

    Emotional

  • 14

    What are the barriers of communication?

    Physical, Linguistic, Cultural, Emotional

  • 15

    Two aspects of communication.

    Verbal, Non-verbal

  • 16

    Non-speech elements.

    Non-linguistic elements

  • 17

    Non-speech elements fall under seven categories. ex.(Name)-language of (type) doe short to (Name)-(type)

    Kinesics-body, Proxemics-space, Chronemics-time, Haptics-touch, Olfactics-smell, Artefactual-object, Physical appearance-look

  • 18

    These include attributes of the voice that accompany the words we say such as vocal quality, pitch, tempo, volume, and juncture.

    Paralinguistic elements

  • 19

    These refer to communicators’ awareness of the component units of language like sound, words, phrases and sentences.

    Metalinguistic elements

  • 20

    Communication experts attribute general meaning to __ percent nonverbal and only __ percent verbal. (answer as formatted e.g. 10 percent verbal)

    93 percent nonverbal, 7 percent verbal

  • 21

    Communication experts attribute general meaning. The complete breakdown is? (use % e.g. 10% factual)

    7% words, 38% tone and inflection , 55% facial expression, body position, and gesture.

  • 22

    Our real language is?

    Behavior

  • 23

    Barriers to Intercultural Communication

    Ethnocentrism, Stereotyping, Prejudice, Assuming similarities instead of differences, Anxiety

  • 24

    It is judging another culture solely by the values and standards of one’s own culture.

    Ethnocentrism

  • 25

    is the belief that a culture should be judged by its own context and not measured against its own culture.

    Cultural relativism

  • 26

    Any thought widely adopted about specific types of individual or certain ways of behaving intended to represent the entire group of those individuals or behaviors as a whole.

    Stereotyping

  • 27

    It is generally referred to as the unfair, biased or intolerant attitudes or opinions towards another person or group simply because they belong to a specific religion, race, nationality or another group.

    Prejudice

  • 28

    It is feeling nervous, which can affect communication when you focus so much on your own feelings that you do not pay attention to what other people are telling you.

    Anxiety

  • 29

    Elements of Communication Letter

    Heading, Inside address, Salutation, Body, Complimentary closing, Signature over printed name

  • 30

    you can write a communication letter using either 2 ways

    Full block, Semi block

  • 31

    It contains the return adress such as the sender's company name, address, phone number, and email address. It is followed by the date at least two lines below.

    Header

  • 32

    It contains the information to which the letter is addressed such as the recipient's name, company, and address.

    Inside address

  • 33

    It contains a word or phrase such as "gentleman", "Dear Sir", "Dear ma'am", or "to whom it may concern" that is used in the beginning of the letter.

    Salutation

  • 34

    It contains the letter's message.

    Body

  • 35

    Where you use phrases or words that close the letter.

    Complimentary closing

  • 36

    it contains the authentic signature over sender's printed full name.

    Signature over printed name

  • 37

    Type of business letter

    Cover, Inquiry , Relations, Sales, Request