記憶度
5問
15問
0問
0問
0問
アカウント登録して、解答結果を保存しよう
問題一覧
1
They are the senders and recievers of the communication process.
People
2
The content of a communicative act.
Message
3
Anything that interferes with or distorts our ability to send or receive messages.
Noise
4
The environment surrounding the communication act.
Context
5
The medium of communication.
Channel
6
The verbal and non verbal cues that we percieve in reaction to our communication function.
Feedback
7
As people communicate, they are each other changed in some way by the interaction which turn influences what follows.
Effect
8
What are the elements of communication?
People, Message, Noise, Context, Channel, Feedback, Effect
9
Behind the communication process are several factors that inevitably spur in the way of efficient message sending and receiving.
Barriers of communication
10
A communication barrier that includes environment, distance, challenging stimulus, and media ignorance.
Physical
11
Barrier that makes you unable to understand each other due to different dialects or languages.
Linguistic
12
This includes age, social position, mental difference or thinking behavior, economic status, political views, values and rules, ethics or standards, motives and priorities.
Cultural
13
This includes anger, fear, hostility and overconfidence.
Emotional
14
What are the barriers of communication?
Physical, Linguistic, Cultural, Emotional
15
Two aspects of communication.
Verbal, Non-verbal
16
Non-speech elements.
Non-linguistic elements
17
Non-speech elements fall under seven categories. ex.(Name)-language of (type) doe short to (Name)-(type)
Kinesics-body, Proxemics-space, Chronemics-time, Haptics-touch, Olfactics-smell, Artefactual-object, Physical appearance-look
18
These include attributes of the voice that accompany the words we say such as vocal quality, pitch, tempo, volume, and juncture.
Paralinguistic elements
19
These refer to communicators’ awareness of the component units of language like sound, words, phrases and sentences.
Metalinguistic elements
20
Communication experts attribute general meaning to __ percent nonverbal and only __ percent verbal. (answer as formatted e.g. 10 percent verbal)
93 percent nonverbal, 7 percent verbal
21
Communication experts attribute general meaning. The complete breakdown is? (use % e.g. 10% factual)
7% words, 38% tone and inflection , 55% facial expression, body position, and gesture.
22
Our real language is?
Behavior
23
Barriers to Intercultural Communication
Ethnocentrism, Stereotyping, Prejudice, Assuming similarities instead of differences, Anxiety
24
It is judging another culture solely by the values and standards of one’s own culture.
Ethnocentrism
25
is the belief that a culture should be judged by its own context and not measured against its own culture.
Cultural relativism
26
Any thought widely adopted about specific types of individual or certain ways of behaving intended to represent the entire group of those individuals or behaviors as a whole.
Stereotyping
27
It is generally referred to as the unfair, biased or intolerant attitudes or opinions towards another person or group simply because they belong to a specific religion, race, nationality or another group.
Prejudice
28
It is feeling nervous, which can affect communication when you focus so much on your own feelings that you do not pay attention to what other people are telling you.
Anxiety
29
Elements of Communication Letter
Heading, Inside address, Salutation, Body, Complimentary closing, Signature over printed name
30
you can write a communication letter using either 2 ways
Full block, Semi block
31
It contains the return adress such as the sender's company name, address, phone number, and email address. It is followed by the date at least two lines below.
Header
32
It contains the information to which the letter is addressed such as the recipient's name, company, and address.
Inside address
33
It contains a word or phrase such as "gentleman", "Dear Sir", "Dear ma'am", or "to whom it may concern" that is used in the beginning of the letter.
Salutation
34
It contains the letter's message.
Body
35
Where you use phrases or words that close the letter.
Complimentary closing
36
it contains the authentic signature over sender's printed full name.
Signature over printed name
37
Type of business letter
Cover, Inquiry , Relations, Sales, Request