記憶度
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問題一覧
1
This includes age, social position, mental difference or thinking behavior, economic status, political views, values and rules, ethics or standards, motives and priorities.
Cultural
2
Our real language is?
Behavior
3
What are the barriers of communication?
Physical, Linguistic, Cultural, Emotional
4
Any thought widely adopted about specific types of individual or certain ways of behaving intended to represent the entire group of those individuals or behaviors as a whole.
Stereotyping
5
Non-speech elements fall under seven categories. ex.(Name)-language of (type) doe short to (Name)-(type)
Kinesics-body, Proxemics-space, Chronemics-time, Haptics-touch, Olfactics-smell, Artefactual-object, Physical appearance-look
6
These include attributes of the voice that accompany the words we say such as vocal quality, pitch, tempo, volume, and juncture.
Paralinguistic elements
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The verbal and non verbal cues that we percieve in reaction to our communication function.
Feedback
8
These refer to communicators’ awareness of the component units of language like sound, words, phrases and sentences.
Metalinguistic elements
9
Behind the communication process are several factors that inevitably spur in the way of efficient message sending and receiving.
Barriers of communication
10
The medium of communication.
Channel
11
What are the elements of communication?
People, Message, Noise, Context, Channel, Feedback, Effect
12
The content of a communicative act.
Message
13
Where you use phrases or words that close the letter.
Complimentary closing
14
It is judging another culture solely by the values and standards of one’s own culture.
Ethnocentrism
15
The environment surrounding the communication act.
Context
16
Anything that interferes with or distorts our ability to send or receive messages.
Noise
17
It contains a word or phrase such as "gentleman", "Dear Sir", "Dear ma'am", or "to whom it may concern" that is used in the beginning of the letter.
Salutation
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It contains the information to which the letter is addressed such as the recipient's name, company, and address.
Inside address
19
Barrier that makes you unable to understand each other due to different dialects or languages.
Linguistic
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It contains the letter's message.
Body
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Type of business letter
Cover, Inquiry , Relations, Sales, Request
22
A communication barrier that includes environment, distance, challenging stimulus, and media ignorance.
Physical
23
Communication experts attribute general meaning to __ percent nonverbal and only __ percent verbal. (answer as formatted e.g. 10 percent verbal)
93 percent nonverbal, 7 percent verbal
24
is the belief that a culture should be judged by its own context and not measured against its own culture.
Cultural relativism
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it contains the authentic signature over sender's printed full name.
Signature over printed name
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Non-speech elements.
Non-linguistic elements
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It contains the return adress such as the sender's company name, address, phone number, and email address. It is followed by the date at least two lines below.
Header
28
It is generally referred to as the unfair, biased or intolerant attitudes or opinions towards another person or group simply because they belong to a specific religion, race, nationality or another group.
Prejudice
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As people communicate, they are each other changed in some way by the interaction which turn influences what follows.
Effect
30
Communication experts attribute general meaning. The complete breakdown is? (use % e.g. 10% factual)
7% words, 38% tone and inflection , 55% facial expression, body position, and gesture.
31
It is feeling nervous, which can affect communication when you focus so much on your own feelings that you do not pay attention to what other people are telling you.
Anxiety
32
Elements of Communication Letter
Heading, Inside address, Salutation, Body, Complimentary closing, Signature over printed name
33
you can write a communication letter using either 2 ways
Full block, Semi block
34
Two aspects of communication.
Verbal, Non-verbal
35
They are the senders and recievers of the communication process.
People
36
This includes anger, fear, hostility and overconfidence.
Emotional
37
Barriers to Intercultural Communication
Ethnocentrism, Stereotyping, Prejudice, Assuming similarities instead of differences, Anxiety