It includes all the roles that are related to receiving, communicating and distribution of information inside and outside the organization.

is the process of receiving and presenting the information.

listening, oral communication, public presentation

The outputs of the controlling are a group of reports helps decision makers to take a group of correction procedures to avoid differences between the actual and planned performance

includes all managers below the rank of vice president but above the supervisory level, and includes less number of management staff.

includes elements such as urgency, decisiveness, initiative etc.

especially important for first –line managers who spend much of their time training subordinates and answering questions about work-related problems.

Management is a process of coordinating of all resources through the process of _________, _________, _________ and ________ in order to achieve the organizational goals effectively and efficiently. (PODC)

The manager has to look to his organization as an integrated unit from a big organization that named external environment; this means manger cannot achieve the goals of his department except through the goals of other departments, which participate in achieving the organization goals.

They are responsible for establishment of organization objectives, policies, stratigies and they also represent the organization in the outside community.

Lowest level of management

They spent most of time with other managers in the organization in order to achieve the stated goals effectively and efficiently.

Requirements for adequate controls

Individuals in an organization who direct and oversee the activities of other people in the organization

Management acts for achieving certain goals through using the least cost.

3 main requirements in directing

encompassing tasks such as decision making, short-term planning, goal setting, monitoring, team building etc.

Manager’s performance can be measured by two criteria

included both resilience and stress management

Planning begins with and is governed by plans, and plans state where the organization is going and how it will get there.

IMPORTANCE OF THE ORGANIZING PROCESS

4 functions of management

Management in certain time.

Perhaps this is the most important role as managers play a key part in the decision making system of an organization.Perhaps this is the most important role as managers play a key part in the decision making system of an organization.

They spent most of their time in organizing and need interpersonal skills to do their task

means managers ability to identify the variable in the situation, how they are interrelated and decide which ones should receive the most attention

Is defined as doing the right things

This approach considers the organization or the project as a one unit has a specific goal, in order to attain this goal different component constituting the organization must interact with each other.

Management consists of three main parts: inputs, procedures and outputs

compassion, assertiveness, politeness, costumer focus

People who work directly on a job or task and have no responsibility for overseeing the work of othersPeople who work directly on a job or task and have no responsibility for overseeing the work of others

Management depends on planning, organizing, directing and controlling.

those at the operating level, they include the majority of the management staff

They concentrate on planning and need conceptual skills to do their task

skills necessary to accomplish specialized activities

Control that concentrates on past organizational performance

Control that takes place as work is being performed

main aim of this function is to make union of the individual’s effort towards achieving the objectives of the organization

A management depends up on efficient and effective use of the available resources.depends up on efficient and effective use of the available resources.

sometimes called human skillssometimes called human skills

means ability to affect the individuals in the way which help them to achieve the objectives of the organization

VALUES OF PLANNING

Means obtain the goal with the least cost

STEPS OF PLANNING

encompassing elements such as tolerance, adaptability, creative thinking

Competencies managers need in their positions as important contributors to organizational success

Leading requirements (PEPPR)

ability to plan, coordinate and integrate all organizations interest and activities.ability to plan, coordinate and integrate all organizations interest and activities.

includes defining goals, establishing strategy, and developing plans to coordinate activities.

They include president of the organization, vice president of the organization and board of directors.

Types of control

performance assessment, self-development, providing developmental

They spent most of their time in directing and need technical skills to do their task.

They concentrate on the technical details, work quality, work quantity and the employee’s performance

Prerequisites of control system

They include general director, head of departments or unit’s director

An organization system consists of three main parts:

The managerial functions of planning and organizing are completely related.

depend on the manager’s ability to think in the abstractdepend on the manager’s ability to think in the abstract

a process of coordinating of all resources through the process of planning, organizing, directing and controlling in order to achieve the organizational goals effectively and efficiently.

They include supervisors, foreman, and head of department or unit director

Control that takes place before work.

MANAGEMENT SKILLS

similar to decision making skills. similar to decision making skills.

deciding in advance what to do, how to do it, when to do it and who is going to do it. It is the most basic of all the management functions and is the starting point for any organization.

the task of ensuring that activities are providing the desired results. Control involves setting objectives, measuring performance and taking corrective action.

Referred to by names such as associates, team members, contributors or even employee partners.

Management as it works in a continually changed environment.

They are responsible for the management of their specific work groups and the accomplishment of the actual work of the organization.

includes all managers who are responsible for the overall operations of any organizations and include very few number of management staff.

It is monitoring activities to ensure that they are accomplished as planned.

They are responsible for implementing strategies, policies, objective and procedures

which enable the leader in enhancing the individuals to achieve the objectives of their organization, this requires that leader must know the nature of individuals under his authority to choose the suitable reward for each subject.

A management achieved through groups of individuals working in order to gain benefits for the organization and staff.

STEPS OF THE ORGANIZING PROCESS

The aim is to enable the chairman’s to inform the individuals about their duties, responsibilities and at the same time inform their chairman’s about their reaction.

ability to analyze the symptoms and determine the cause of any problem.

ORGANING PROCESS

technical proficiency, being concerned with quality and quantity, financial concern

ADMINISTRATION LEVELS

the management function that establishes the relationships between activity and authority. It is determining what needs to be done, how it will be done, and who is to do it.

personal responsibility, trustworthiness, loyalty, professionalism

most important at the upper level of the organization where long range forecasting and planning are the principal activities.

MANAGERIAL ROLES

ability to communicate, motivate and lead individuals and groups.

WHAT THREE CHARACTERISTICS DO ALL ORGANIZATIONS SHARE?

It is a human activity aiming to achieve a group of economic and social goals for the organization and staff through the effective and efficient use of the available resources of the organization that works in a continually changed environment.

The interpersonal roles are those that are related to establishing and maintaining a strong relationship with others whether they are inside or outside the organization.