暗記メーカー

暗記メーカー

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GG&SR SG-2

GG&SR SG-2
36問 • 1年前
  • Jhe Xiell
    • 通報

    問題一覧

  • 1

    Those people and groups to whom an organization is responsible

    Stakeholders

  • 2

    __or claim in some aspect of a company's products, operations, markets, industry or outcomes

    Stake

  • 3

    These groups not only are influenced by businesses but they also have the ability to affect businesses

    Stakeholders

  • 4

    Provide resources that are more or less critical to a firms long term success

    Stakeholders

  • 5

    are those whose continued association is absolutely necessary for a firm's survival

    Primary stakeholders

  • 6

    Do not typically engage in transactions with a company and thus are not essential for it's survival

    Secondary stakeholders

  • 7

    These includes employees, customers, investors and shareholders as well as governments and communities that provide necessary infrastructure

    Primary stakeholders

  • 8

    These includes the media, trade transactions and special interest groups

    Secondary stakeholders

  • 9

    The degree to which firm understands and addresses stakeholder demands

    Stakeholders orientation

  • 10

    The extent to which a stakeholder can gain access to coercive, utilitarian or symbolic means to impose or communicate it's views to the organization

    Power

  • 11

    Involves the use of fear, suppression, physical force, punishment or some type of restraint

    Coercive

  • 12

    Involves financial or material control or based on a decision's utility or usefulness

    Utilitarian

  • 13

    Relies on the use of symbols that connote social acceptance, prestige or some other attribute

    Symbolic

  • 14

    The time sensitivity and the importance of claim to the stakeholders

    Urgency

  • 15

    3 types of Power

    Coercive, Utilitarian, Symbolic

  • 16

    2 characteristics of urgency

    Time sensitivity, the importance to claim to the stakeholders

  • 17

    Usually heightens the stakeholders effort

    Time sensitivity

  • 18

    The process of building and sustaining a company's good name and generating positive feedback from stakeholders

    Reputation management

  • 19

    4 components of reputation management

    organizational identity, image, performance, ultimately reputation

  • 20

    Desired perception of organization

    Identity

  • 21

    Initial impression

    Image

  • 22

    Actual interaction between organization and stakeholders

    Performance

  • 23

    Enduring perceptions and attitudes based on repeated outcomes

    Reputation

  • 24

    The process of handling a high impact event characterized by ambiguity and the need for swift action

    Crisis management

  • 25

    4 crisis management stage

    Prodromal, acute, chronic, resolution

  • 26

    Warning signs and symptoms may occur

    Prodromal

  • 27

    Crisis occurs

    Acute

  • 28

    Ongoing crisis requires explanation and decision making

    Chronic

  • 29

    Success and failure outcomes for firm and stakeholders

    Resolution

  • 30

    An asset that resides in relationships and is characterized by mutual goals and trust

    Social capital

  • 31

    The process of assessing and reporting a firm's performance in adopting a strategic focus for fulfilling the economic, legal, ethical and philanthropic social responsibilities expected of it by its stakeholders

    Social audit

  • 32

    The perception or belief that a stakeholders actions are proper, desirable or appropriate within a given context

    Legitimacy

  • 33

    Also linked to compliance with regulations, values and norms that support ethical conduct

    Legitimacy

  • 34

    A pre-crisis period during which warning signs may exist

    Prodromal

  • 35

    Which the actual crisis occurs

    Acute

  • 36

    The business is required to sufficiently explain its actions to move to the final stage

    Chronic

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    問題一覧

  • 1

    Those people and groups to whom an organization is responsible

    Stakeholders

  • 2

    __or claim in some aspect of a company's products, operations, markets, industry or outcomes

    Stake

  • 3

    These groups not only are influenced by businesses but they also have the ability to affect businesses

    Stakeholders

  • 4

    Provide resources that are more or less critical to a firms long term success

    Stakeholders

  • 5

    are those whose continued association is absolutely necessary for a firm's survival

    Primary stakeholders

  • 6

    Do not typically engage in transactions with a company and thus are not essential for it's survival

    Secondary stakeholders

  • 7

    These includes employees, customers, investors and shareholders as well as governments and communities that provide necessary infrastructure

    Primary stakeholders

  • 8

    These includes the media, trade transactions and special interest groups

    Secondary stakeholders

  • 9

    The degree to which firm understands and addresses stakeholder demands

    Stakeholders orientation

  • 10

    The extent to which a stakeholder can gain access to coercive, utilitarian or symbolic means to impose or communicate it's views to the organization

    Power

  • 11

    Involves the use of fear, suppression, physical force, punishment or some type of restraint

    Coercive

  • 12

    Involves financial or material control or based on a decision's utility or usefulness

    Utilitarian

  • 13

    Relies on the use of symbols that connote social acceptance, prestige or some other attribute

    Symbolic

  • 14

    The time sensitivity and the importance of claim to the stakeholders

    Urgency

  • 15

    3 types of Power

    Coercive, Utilitarian, Symbolic

  • 16

    2 characteristics of urgency

    Time sensitivity, the importance to claim to the stakeholders

  • 17

    Usually heightens the stakeholders effort

    Time sensitivity

  • 18

    The process of building and sustaining a company's good name and generating positive feedback from stakeholders

    Reputation management

  • 19

    4 components of reputation management

    organizational identity, image, performance, ultimately reputation

  • 20

    Desired perception of organization

    Identity

  • 21

    Initial impression

    Image

  • 22

    Actual interaction between organization and stakeholders

    Performance

  • 23

    Enduring perceptions and attitudes based on repeated outcomes

    Reputation

  • 24

    The process of handling a high impact event characterized by ambiguity and the need for swift action

    Crisis management

  • 25

    4 crisis management stage

    Prodromal, acute, chronic, resolution

  • 26

    Warning signs and symptoms may occur

    Prodromal

  • 27

    Crisis occurs

    Acute

  • 28

    Ongoing crisis requires explanation and decision making

    Chronic

  • 29

    Success and failure outcomes for firm and stakeholders

    Resolution

  • 30

    An asset that resides in relationships and is characterized by mutual goals and trust

    Social capital

  • 31

    The process of assessing and reporting a firm's performance in adopting a strategic focus for fulfilling the economic, legal, ethical and philanthropic social responsibilities expected of it by its stakeholders

    Social audit

  • 32

    The perception or belief that a stakeholders actions are proper, desirable or appropriate within a given context

    Legitimacy

  • 33

    Also linked to compliance with regulations, values and norms that support ethical conduct

    Legitimacy

  • 34

    A pre-crisis period during which warning signs may exist

    Prodromal

  • 35

    Which the actual crisis occurs

    Acute

  • 36

    The business is required to sufficiently explain its actions to move to the final stage

    Chronic