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問題一覧
1
What view of communication suggests that communicators simultaneaously send and receive messages?
B) Transactional
2
How Jack feels about Lucy comes through in his tone of voice and his nonverbal communication. What type of message is this?
A) Relational
3
What view of communication suggests that interpersonal communication is defined by the worth, value, and uniqueness of the individuals?
C) Qualitative
4
Caitlyn always seems to know what to say and how to act. She can walk into a room, and within minutes she knows how to behave. Which statement best describes Caitlyn?
A) She is a high self-monitor
5
You’re scrolling through instagram and you notice on your friend’s public story that she talks about her sex life, arguments with her parents, and how she shortchanges people at work. Which term best describes this type of communication?
D) Disinhibiton
6
Kristen enjoys meeting and interacting with people from other cultures. She finds it entertaining when she does something “wrong” because the gesture, norm, or behaviour tends to mean something very different than it does in her culture. Which attribute of intercultural communication competence does this example best demonstrate?
C) Open-mindedness
7
Why is Maslow’s hierarchy of needs important to stud of interpersonal communication?
C) Communication can help us meet each need
8
Which statement best describes how integrated communicators express themselves in skilful ways
D) They have internalized effective behaviour
9
Which statement is the most accurate regarding communication in the workplace?
D) Working with five different generations can be stimulating and interesting but challenging at times
10
You say something to your friend and she agrees. Later, you realize completely misinterpreted what you had intended to convey to her. Which of the following statements best explain how this happened?
B) Meanings are in people, not words
11
What occurs when we base our self-concept on messages that significant others may have given us?
C) Reflected appraisal
12
According to the text, which term describes a person who is always putting you down?
B) An ego buster
13
Tingting is a women in a good physical shape. She sees herself as unfit, but she hangs out with university athletes. What is this an example of?
A) Social comparison
14
What does the article titled, “old wisdom finds home in new Nunavut schools” tell us about communication and self-concept?
D) Our culture has a major influence on our self-concept and our identities
15
In North America society, we are generally taught to be successful at all costs, to stand out from the crowd, and to make our ”mark.” What type of culture is this typical of?
D) Individualistic
16
What concept refers to the relatively stable set of perceptions you hold about yourself?
C) Self-concept
17
Which of the following methods is NOT used to make your self-concept more realistic?
C) Making an effort to recognize more “ego-buster” messages
18
Which term refers to making predictions about future behaviours and then acting accordingly?
B) Self-fulfilling prophecy
19
Which statement about identity management is most accurate?
D) Identity management is collaborative
20
Many students travelling abroad display the Canadian maple leaf on their backpacks or jackets. What type of identity management is this an example of?
A) Apperance
21
What are the stages of the perception process?
A) Selection, organization, interpretation, and negotiation
22
In what phase of the perception process does the recognition of “figure” as standing out from a “ground” of other stimuli takes place?
D) Organization
23
Kristen found that her social worker was compassionate and caring. What type of construct is Kristen doing?
C) Psychological
24
What is nonverbal congruency extremely important?
B) In perception checking
25
Which of the following is NOT an attribution error?
A) We assume that others are dissimilar to us
26
When someone botches a job, you think that she or he was not listening or trying hard enough to get it right. When you botch a job, you think the directions were not clear or there was not enough time to so it. What does this type of attitude exemplify?
C) The self-serving bias
27
How could you improve this perception checking statement: “When you gave me an F on my essay, I figured you hated me. Right?”
B) Give another interpretation
28
Some individuals are able to describe situations more thoroughly, have better communication within their marriage, and are more persuasive. What trait do these individuals have?
D) Congnitive complexity
29
What is communicating to a friend how sorry you are about the breakup of his or her romance an example of?
A) Sympathy
30
Which behaviour is helpful when you can’t find any reason to accept the behaviour of another person?
D) Using the pillow method
31
The mood of the party was pleasant but subdued. Then Emma arrived. She was animated, upbeat, and outgoing: before long, most of the people at the party were laughing and joking. What is Emma’s impact on the party an example of?
A) Emotional contagion
32
Which of the following behaviours does your text recommend?
B) Trying to recognize your behaviour
33
Which two things distinguish facillative feelings from debilitative ones?
D) Intensity and duration
34
What can result from subscribing to the fallacy of catastrophic expectations?
A) Self-fulfilling prophecies
35
What fallacy is the statement “Liam never has a good world to say about anyone” an example of?
C) Overgeneralization
36
In individualistic cultures, what are people more likely to do?
C) Feel it is their right to tell others how they feel about things
37
Which term refers to debilitative feelings that come from irrational thoughts?
C) Fallacies
38
Which of the following is not a STEP used to minimize debilitative emotions?
B) Engage in identity management
39
You attend a work social function, and after interacting with your boss, you have changed your interpretations of her. At work she is rushed, unfriendly, and demanding, but in a social setting, she is funny, pleasant, and good natured. What is this an example of?
D) Reapprasial
40
Which of the following does the text offer as a guideline for expressing your emotions?
D) Share mixed feelings when appropriate
41
Basing a belief on a limited amount of evidence or exaggerating shortcomings; fallacy of ________
Overgeneralization
42
Working under the assumption that if something bad can possibily happen, it will: fallacy of _________
castastrophic expectations
43
The inability to distinguish between what is and what should be: fallacy of _______
Shoulds
44
The notion that a worthwhile communicator can handle every situation with complete confidence and skill: fallacy of ______
Perfection
45
A belief that emotions are caused by others, not by our own selftalk: fallacy of _____
Faulty casuation
46
The idea that satisfaction in life is determined by forces beyond our control: fallacy of _____
Helplessness
47
The ability to project oneself into another persons point of view, so as to experience the others thoughts and feelings
Empathy
48
The relatively stable set of perceptions individuals hold about themselves
self concept
49
The part of self-concept that involves evaluation of self-worth
self esteem
50
The theory that a persons self-concept matches the way the person believes others regard him or her
Reflected appraisal
51
People whose opinions we especially value
significant others
52
Evaluation of oneself in terms of or comparison to others
social comparison
53
First step in perception, it is the selection process that allows you to glance over a crowded area and spot someone that you like from a mile away
Selection
54
Selecting an organizing scheme to classify people, we use that scheme to make a generalization and predictions about members of groups who fit the categories we use
stereotyping
55
The attitude that ones own culture is superior to others
Ethnocentrism
56
The ability to understand and manage ones own emotions and be sensitive to others and feelings
emotional intelligence
57
Strong emotions are generally accompanied by physiological changes for example, fear increases heart rate
Physiological factors