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Lab Management
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  • 問題数 60 • 1/6/2025

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    問題一覧

  • 1

    The following are four basic communication flows through which messages can be passed.

    All of the above

  • 2

    Influencing people to achieve objectives

  • 3

    Organizing tasks in a particular way to accomplish a specified result.

    Workflow

  • 4

    The best managers are teachers and coaches, always engaging their employees in a productive and ongoing process of continuing education, and it goes a step beyond teaching.

    T

  • 5

    In most cases, decisions are made to create improvement in a given situation.

    T

  • 6

    time management system allows a manager to:

    All of the above

  • 7

    In case there are discrepancies between actual performances and goals, lab managers need to take corrective actions immediately.

    T

  • 8

    Medical Technologists should never perform troubleshooting of machines.

    F

  • 9

    A job description does not guide the manager in making decisions about merit-based salary adjustments, promotion, areas of expected improvement, and training needs.

    F

  • 10

    Communication takes place between people on the same level of authority within an organization, and it is used for promoting coordination and teamwork.

    Lateral communication

  • 11

    As a Medical Technologist, you should know how to correlate the results to the diagnosis of the patient.

    T

  • 12

    Which leadership approach emphasizes the relational or shared process?

    Reciprocal approach

  • 13

    A method of encouraging particular behaviors in others by way of eloquent communication, persuasion, and force of personality.

    Charismatic Leadership

  • 14

    The process of progressive discipline does not give the employee ample opportunity to address the employer's concerns and take necessary corrective actions.

    F

  • 15

    The Blake-Mouton managerial grid emphasizes:

    Task completion and working relationships

  • 16

    Transparency

  • 17

    Communication travels from the subordinate to the immediate supervisor, and it is used to provide feedback on how things are going.

    Upward communication

  • 18

    Situational contingency approach

  • 19

    ______ is a very important aspect of communication.

    Empathy

  • 20

    Situational Contingency Approach

  • 21

    Ability to share in another's emotions

  • 22

    Verbal counseling is the initial communication between the employer and employee specifically addressing the concerns.

    T

  • 23

    Transformational leadership focuses on:

    Encouraging individual change

  • 24

    Upward

  • 25

    Authoritative

  • 26

    When no other options or corrective actions are apparent, termination of employment is the final stage.

    T

  • 27

    In the Lorenzi-Riley model, which type of manager ranks high in both task and interpersonal skills?

    Team builders

  • 28

    What is the most important component of management?

    Communication

  • 29

    Lateral

  • 30

    Assigning tasks to qualified individuals

  • 31

    Formal steps to guide an employee through a specific job task.

    Procedures

  • 32

    It focuses on what a leader does rather than what a leader is.

    Behavioral approach

  • 33

    Additional counseling occurs with preparation of a formal, written memorandum.

    T

  • 34

    Honesty and consistency

  • 35

    Democratic

  • 36

    Communication travels from the superior to the immediate subordinate.

    Downward communication

  • 37

    These are to be fair and equally applied to everyone in the organization.

    Policies

  • 38

    X-Philosophy states that employees are basically lazy, detest work, need direction and control to protect them from the anathema of work.

    T

  • 39

    Active communication

  • 40

    First and foremost, a laboratory manager is not a problem solver.

    F

  • 41

    Y-Philosophy is an optimistic set of expectations that workers view work as natural as play, highly motivated, self-disciplined, and exercise creativity in problem-solving.

    T

  • 42

    Good communication skills are the key to success in managing change.

    T

  • 43

    Focusing on the importance of the context of the situation in explaining leader effectiveness.

    Situational Contingency Approach

  • 44

    ____ is among the most important components of management.

    Communication

  • 45

    Good communication

  • 46

    Identifying what needs to be done

  • 47

    Planning

  • 48

    Leadership is a relational and shared process that includes a strong emphasis on followership.

    Reciprocal Approach

  • 49

    Diagonal

  • 50

    Behavioral approach

  • 51

    A time management system allows a manager to:

    Understand the capacity to take on new assignments

  • 52

    Behavioral science focuses on the performance and interaction of people within the organizations.

    T

  • 53

    Sleep and food

  • 54

    Pathologist is the head of Clinical Laboratory Department.

    T

  • 55

    The head of the Clinical Laboratory is the Chief Medical Technologist.

    F

  • 56

    Penalties may be imposed, such as a fine, leave without pay, a decrease in pay, or demotion.

    T

  • 57

    Loss of an employee may be due to voluntary discharge only.

    F

  • 58

    ______ is the act of favorably receiving someone's thoughts and opinions.

    Acceptance

  • 59

    It focuses on addressing what a leader is or who becomes a leader.

    Trait Approach

  • 60

    To be an effective problem solver, a manager must approach problems in a structured, creative way.

    T