Lab Management

60問 • 1年前

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Y-Philosophy is an optimistic set of expectations that workers view work as natural as play, highly motivated, self-disciplined, and exercise creativity in problem-solving.

X-Philosophy states that employees are basically lazy, detest work, need direction and control to protect them from the anathema of work.

The best managers are teachers and coaches, always engaging their employees in a productive and ongoing process of continuing education, and it goes a step beyond teaching.

Good communication skills are the key to success in managing change.

Loss of an employee may be due to voluntary discharge only.

The process of progressive discipline does not give the employee ample opportunity to address the employer's concerns and take necessary corrective actions.

Verbal counseling is the initial communication between the employer and employee specifically addressing the concerns.

Additional counseling occurs with preparation of a formal, written memorandum.

When no other options or corrective actions are apparent, termination of employment is the final stage.

Penalties may be imposed, such as a fine, leave without pay, a decrease in pay, or demotion.

First and foremost, a laboratory manager is not a problem solver.

To be an effective problem solver, a manager must approach problems in a structured, creative way.

A job description does not guide the manager in making decisions about merit-based salary adjustments, promotion, areas of expected improvement, and training needs.

In case there are discrepancies between actual performances and goals, lab managers need to take corrective actions immediately.

In most cases, decisions are made to create improvement in a given situation.

The head of the Clinical Laboratory is the Chief Medical Technologist.

Pathologist is the head of Clinical Laboratory Department.

As a Medical Technologist, you should know how to correlate the results to the diagnosis of the patient.

Medical Technologists should never perform troubleshooting of machines.

Behavioral science focuses on the performance and interaction of people within the organizations.

Leadership is a relational and shared process that includes a strong emphasis on followership.

Reciprocal Approach

It focuses on addressing what a leader is or who becomes a leader.

Trait Approach

A method of encouraging particular behaviors in others by way of eloquent communication, persuasion, and force of personality.

Charismatic Leadership

Focusing on the importance of the context of the situation in explaining leader effectiveness.

Situational Contingency Approach

It focuses on what a leader does rather than what a leader is.

Behavioral approach

Leadership can be learned through education, training, and life and work experience.

Behavioral approach

The leadership style needed would change with the situation.

Situational Contingency Approach

What is the first phase of the management process?

Planning

time management system allows a manager to:

All of the above

Formal steps to guide an employee through a specific job task.

Procedures

These are to be fair and equally applied to everyone in the organization.

Policies

Organizing tasks in a particular way to accomplish a specified result.

Workflow

A time management system allows a manager to:

Understand the capacity to take on new assignments

____ is among the most important components of management.

Communication

The following are four basic communication flows through which messages can be passed.

All of the above

Communication travels from the subordinate to the immediate supervisor, and it is used to provide feedback on how things are going.

Upward communication

Communication takes place between people on the same level of authority within an organization, and it is used for promoting coordination and teamwork.

Lateral communication

Communication travels from the superior to the immediate subordinate.

Downward communication

______ is a very important aspect of communication.

Empathy

______ is the act of favorably receiving someone's thoughts and opinions.

Acceptance

Which of the following best defines directing in management?

Influencing people to achieve objectives

What is the most important component of management?

Communication

Which communication flow is used to provide feedback from subordinate to superior?

Upward

Empathy in communication refers to:

Ability to share in another's emotions

What is the first step in the delegation process?

Identifying what needs to be done

According to Maslow, which of the following is a physiological need?

Sleep and food

Which leadership approach emphasizes the relational or shared process?

Reciprocal approach

The Blake-Mouton managerial grid emphasizes:

Task completion and working relationships

In the Lorenzi-Riley model, which type of manager ranks high in both task and interpersonal skills?

Team builders

What is the key to implementing procedural change effectively?

Good communication

Transformational leadership focuses on:

Encouraging individual change

Which communication flow promotes coordination and teamwork among peers?

Lateral

Which element of successful communication involves trust and clarity?

Honesty and consistency

What leadership theory emphasizes adapting style based on the situation?

Situational contingency approach

What type of communication flow saves time by crossing organizational boundaries?

Diagonal

Which leadership style is effective when time is limited and the group lacks skills?

Authoritative

Listening is a crucial part of:

Active communication

What does the delegation process aim to achieve?

Assigning tasks to qualified individuals

What is a common characteristic of good-quality communication?

Transparency

What leadership style involves consulting team members before making decisions?

Democratic

PMLS

Reviewer · 87問 · 2年前

PMLS