問題一覧
1
The following are four basic communication flows through which messages can be passed.
All of the above
2
Influencing people to achieve objectives
3
Organizing tasks in a particular way to accomplish a specified result.
Workflow
4
The best managers are teachers and coaches, always engaging their employees in a productive and ongoing process of continuing education, and it goes a step beyond teaching.
T
5
In most cases, decisions are made to create improvement in a given situation.
T
6
time management system allows a manager to:
All of the above
7
In case there are discrepancies between actual performances and goals, lab managers need to take corrective actions immediately.
T
8
Medical Technologists should never perform troubleshooting of machines.
F
9
A job description does not guide the manager in making decisions about merit-based salary adjustments, promotion, areas of expected improvement, and training needs.
F
10
Communication takes place between people on the same level of authority within an organization, and it is used for promoting coordination and teamwork.
Lateral communication
11
As a Medical Technologist, you should know how to correlate the results to the diagnosis of the patient.
T
12
Which leadership approach emphasizes the relational or shared process?
Reciprocal approach
13
A method of encouraging particular behaviors in others by way of eloquent communication, persuasion, and force of personality.
Charismatic Leadership
14
The process of progressive discipline does not give the employee ample opportunity to address the employer's concerns and take necessary corrective actions.
F
15
The Blake-Mouton managerial grid emphasizes:
Task completion and working relationships
16
Transparency
17
Communication travels from the subordinate to the immediate supervisor, and it is used to provide feedback on how things are going.
Upward communication
18
Situational contingency approach
19
______ is a very important aspect of communication.
Empathy
20
Situational Contingency Approach
21
Ability to share in another's emotions
22
Verbal counseling is the initial communication between the employer and employee specifically addressing the concerns.
T
23
Transformational leadership focuses on:
Encouraging individual change
24
Upward
25
Authoritative
26
When no other options or corrective actions are apparent, termination of employment is the final stage.
T
27
In the Lorenzi-Riley model, which type of manager ranks high in both task and interpersonal skills?
Team builders
28
What is the most important component of management?
Communication
29
Lateral
30
Assigning tasks to qualified individuals
31
Formal steps to guide an employee through a specific job task.
Procedures
32
It focuses on what a leader does rather than what a leader is.
Behavioral approach
33
Additional counseling occurs with preparation of a formal, written memorandum.
T
34
Honesty and consistency
35
Democratic
36
Communication travels from the superior to the immediate subordinate.
Downward communication
37
These are to be fair and equally applied to everyone in the organization.
Policies
38
X-Philosophy states that employees are basically lazy, detest work, need direction and control to protect them from the anathema of work.
T
39
Active communication
40
First and foremost, a laboratory manager is not a problem solver.
F
41
Y-Philosophy is an optimistic set of expectations that workers view work as natural as play, highly motivated, self-disciplined, and exercise creativity in problem-solving.
T
42
Good communication skills are the key to success in managing change.
T
43
Focusing on the importance of the context of the situation in explaining leader effectiveness.
Situational Contingency Approach
44
____ is among the most important components of management.
Communication
45
Good communication
46
Identifying what needs to be done
47
Planning
48
Leadership is a relational and shared process that includes a strong emphasis on followership.
Reciprocal Approach
49
Diagonal
50
Behavioral approach
51
A time management system allows a manager to:
Understand the capacity to take on new assignments
52
Behavioral science focuses on the performance and interaction of people within the organizations.
T
53
Sleep and food
54
Pathologist is the head of Clinical Laboratory Department.
T
55
The head of the Clinical Laboratory is the Chief Medical Technologist.
F
56
Penalties may be imposed, such as a fine, leave without pay, a decrease in pay, or demotion.
T
57
Loss of an employee may be due to voluntary discharge only.
F
58
______ is the act of favorably receiving someone's thoughts and opinions.
Acceptance
59
It focuses on addressing what a leader is or who becomes a leader.
Trait Approach
60
To be an effective problem solver, a manager must approach problems in a structured, creative way.
T