問題一覧
1
How do you identify waste in a value stream
Develop future state value stream, identify process blocks, use 5 Whys
2
What Maps need to be created for value stream mapping?
Current State, Future State
3
Select the 5S’ (strategy for achieving optimum workplace organisation)
Sort, Simplify , Sweep / Shine, Standardise, Sustain / Self Disipline
4
What’s the acronym for managers to assess and grow their team
ASSESS
5
What is the Acronym to remember 8 forms of waste
Time in my world or on dads spaceship
6
Name the aspects of the GROW model to structure a coaching session with your team ?
Establish Goal, Check Reality, Identify Options, Wrapping Up
7
What is cycle time
Amount of time it takes to create a product excluding waiting time or queuing time
8
What’s the symbol for a suppliers
rectangle with jagged edge
9
How do you improve interpersonal conflict within a team
Team meal
10
How Do you Define the Problem?
Clarify Problem (Gap between standard & current state), Break down problem to identify contributors , Define targets as to what to do to solve problem
11
How do you build commitment in a team?
Provide Support, Provide Security, Provide Interesting Work, Acknowlegde Contributions
12
What is Lean?
Continous improvement focusing on systemic prevention and elimination of waste throughout the value stream
13
How do pull systems improve efficiency when processes aren’t repeatable
Materials and info move only when they are needed by a process further down the line - ie use kanbans (trigger when inventory must be replenished)
14
What is touch time
Time spent producing products
15
What Factors Influence Team Dynamics
Personality Styles , Workplace Layout, Communication Tools Used, Organisational Culture, Setting Ground Rules
16
What does the M stand for in 8 forms of waste
Motion
17
What is net operating time
no of working hours per shift - time taken for breaks and meetings
18
How do you know if there’s a process block in the value stream?
Cycle Time > Takt Time
19
Why is continuous flow (flow of products and info at a steady velocity through the process steps) useful
Allows is to predict and control movement of goods through system, meeting customer demands efficiently
20
What are methods of Root Cause Analysis?
5 Why’s , Advanced Cause & Effect Analysis
21
How do you Contain the Problem?
Protect People & Hardware, Define the Magnitude of Issues, Define Temporary Measures
22
How do you improve lack of trust in your team?
Activities where you need to work together (team sport)
23
What is Set Up Reduction
Decreasing the time of non-value added activitities between touch time (time spent producing products)
24
What are the 3 types of mistake proofing devices?
Prevent, Warn, Detect
25
What are the 4 Types of Visual Management
Passive, Warning, Behaviour Guiding, Mistake Proofing
26
What is lead time
The time between initiation and completion of a production process
27
Select the 3 Types of Set up reduction (ways to eliminate the time of non-value added activities)
Internal, External, Intellectual
28
What’s an intrinsic motivator?
Emotional Reward (Respect)
29
What’s the BPSM used for?
To define and execute an action plan with zero defects
30
What are the 4 steps of Gap Analysis (Competencies)
Determine Required Competencies , Determine Team Competencies , Determine Competency Gap, Fill Gap Through Training
31
What is an internal set up task
Can’t be performed whilst system is operating
32
What are the methods of Root Cause Analysis?
Process Flow, Binary Search, Expanded Flow
33
What is waste
Adds cost but doesn’t add value
34
What’s the symbol for a process
rectangle
35
Select Steps of Process Flow
1. Map process, 2. Identify where defects can occur, 3. Idenrify potential top level cause of defects at each step, 4. Develop casual relationships for each step
36
What’s the acronym for BPSM Steps
Can Dad Really Vouch in Secrecy
37
What is the 3rd step in the BPSM? (Incl 0th)
Validate Proposed Solution
38
When should the Binary Search Method be used?
Consistent Defect
39
What’s a passive visual manegement method
Road Sign
40
What does CRI stand for?
Cost Reduction Initative
41
Select all Quality Fundamentals
Quality is an Enduring Value, Quality Means Meeting our Requirements , Zero Defects and Zero Rework, We own quality
42
What does CI stand for?
Continuous Improvement
43
What is takt time
Amount of time a product needs to be manufactured in to satisfy customer requirements , net operating time / customer requirements