問題一覧
1
What is the 3rd step in the BPSM? (Incl 0th)
Validate Proposed Solution
2
What are methods of Root Cause Analysis?
5 Why’s , Advanced Cause & Effect Analysis
3
How do you Contain the Problem?
Protect People & Hardware, Define the Magnitude of Issues, Define Temporary Measures
4
How Do you Define the Problem?
Clarify Problem (Gap between standard & current state), Break down problem to identify contributors , Define targets as to what to do to solve problem
5
What are the methods of Root Cause Analysis?
Process Flow, Binary Search, Expanded Flow
6
When should the Binary Search Method be used?
Consistent Defect
7
Select Steps of Process Flow
1. Map process, 2. Identify where defects can occur, 3. Idenrify potential top level cause of defects at each step, 4. Develop casual relationships for each step
8
What’s the acronym for BPSM Steps
Can Dad Really Vouch in Secrecy
9
What is Lean?
Continous improvement focusing on systemic prevention and elimination of waste throughout the value stream
10
Select the 5S’ (strategy for achieving optimum workplace organisation)
Sort, Simplify , Sweep / Shine, Standardise, Sustain / Self Disipline
11
What is waste
Adds cost but doesn’t add value
12
What are the 4 Types of Visual Management
Passive, Warning, Behaviour Guiding, Mistake Proofing
13
What’s a passive visual manegement method
Road Sign
14
What are the 3 types of mistake proofing devices?
Prevent, Warn, Detect
15
Select the 3 Types of Set up reduction (ways to eliminate the time of non-value added activities)
Internal, External, Intellectual
16
What is touch time
Time spent producing products
17
What is an internal set up task
Can’t be performed whilst system is operating
18
Why is continuous flow (flow of products and info at a steady velocity through the process steps) useful
Allows is to predict and control movement of goods through system, meeting customer demands efficiently
19
Select all Quality Fundamentals
Quality is an Enduring Value, Quality Means Meeting our Requirements , Zero Defects and Zero Rework, We own quality
20
What is the Acronym to remember 8 forms of waste
Time in my world or on dads spaceship
21
What does the M stand for in 8 forms of waste
Motion
22
What are the 4 steps of Gap Analysis (Competencies)
Determine Required Competencies , Determine Team Competencies , Determine Competency Gap, Fill Gap Through Training
23
How do you improve lack of trust in your team?
Activities where you need to work together (team sport)
24
How do you improve interpersonal conflict within a team
Team meal
25
What’s an intrinsic motivator?
Emotional Reward (Respect)
26
What’s the acronym for managers to assess and grow their team
ASSESS
27
Name the aspects of the GROW model to structure a coaching session with your team ?
Establish Goal, Check Reality, Identify Options, Wrapping Up
28
What Maps need to be created for value stream mapping?
Current State, Future State
29
How do you identify waste in a value stream
Develop future state value stream, identify process blocks, use 5 Whys
30
What is takt time
Amount of time a product needs to be manufactured in to satisfy customer requirements , net operating time / customer requirements
31
What is cycle time
Amount of time it takes to create a product excluding waiting time or queuing time
32
What is net operating time
no of working hours per shift - time taken for breaks and meetings
33
What’s the symbol for a process
rectangle
34
What’s the symbol for a suppliers
rectangle with jagged edge
35
How do pull systems improve efficiency when processes aren’t repeatable
Materials and info move only when they are needed by a process further down the line - ie use kanbans (trigger when inventory must be replenished)
36
What is lead time
The time between initiation and completion of a production process
37
How do you build commitment in a team?
Provide Support, Provide Security, Provide Interesting Work, Acknowlegde Contributions
38
What is Set Up Reduction
Decreasing the time of non-value added activitities between touch time (time spent producing products)
39
What Factors Influence Team Dynamics
Personality Styles , Workplace Layout, Communication Tools Used, Organisational Culture, Setting Ground Rules
40
How do you know if there’s a process block in the value stream?
Cycle Time > Takt Time
41
What does CRI stand for?
Cost Reduction Initative
42
What does CI stand for?
Continuous Improvement
43
What’s the BPSM used for?
To define and execute an action plan with zero defects